Hotel Crystal - Das Alpenrefugium

4.0 star property
Skiing and dining in the mountains near Panorama Badewelt

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your current months are April, 2024 and May, 2024.
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May 2024

Hotel Crystal - Das Alpenrefugium

Photo gallery for Hotel Crystal - Das Alpenrefugium

Lake
Superior Suite, 1 Bedroom, Balcony, Mountain View | Mountain view
Land view from property
Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View | Premium bedding, in-room safe, laptop workspace, blackout curtains
Terrace/patio

Overview of Hotel Crystal - Das Alpenrefugium

7.6

Good

Highlight
  • Cleanliness is scored top 10% in Sankt Johann in Tirol by travellers.

Popular amenities

  • Breakfast available
  • Spa
  • Free WiFi
  • Parking available
  • Gym
  • Restaurant
The price is £131
Price available on 29/3/2024

Explore the area

Hornweg 5, Sankt Johann in Tirol, Tirol, 6380
  • Popular LocationSt. Johanner Bergbahnen4 min walk
  • Popular LocationSt. Johann in Tirol Station10 min walk
  • Popular LocationOberndorf in Tirol Station7 min drive
  • AirportSalzburg (SZG-W.A. Mozart)66 min drive
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Room options

Superior Suite, 1 Bedroom, Balcony, Mountain View

cleanliness

Highlights

Balcony
Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 538 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Superior Double Room, 1 Queen Bed, Balcony, Mountain View

cleanliness

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 269 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 1 King Bed with Sofa bed, Balcony, Mountain View

cleanliness

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View

cleanliness

Highlights

Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 2 Bedrooms, 2 Bathrooms, Mountain View

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Dining table
  • 969 sq ft
  • Mountain view
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Double Bed

Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View

cleanliness

Highlights

Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View

cleanliness

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Single Room, 1 King Bed with Sofa bed, Balcony, Mountain View

cleanliness

Highlights

Balcony
Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • 323 sq ft
  • Mountain view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 1 Bedroom, Balcony, Mountain View

cleanliness

Highlights

Balcony
Separate sitting area
Soundproofed
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 646 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

Classic Single Room, 1 Queen Bed, Private Bathroom, Mountain View

cleanliness

Highlights

Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 215 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

Superior Single Room, 1 Queen Bed, Balcony, Mountain View

cleanliness

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 269 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

Similar properties

About the area

Sankt Johann in Tirol

Located in Sankt Johann in Tirol, Hotel Crystal - Das Alpenrefugium is in the city centre and near a train station. Hahnenkamm Cable Car is a notable landmark, and some of the area's activities can be experienced at Panorama Badewelt and Hartkaiser Gondola. Hahnenkamm Ski Area and Kitzbueheler Horn Ski Area are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and ski runs, or try out other outdoor activities such as snowshoeing and sledging.

What's nearby

  • St. Johanner Bergbahnen - 4 min walk
  • Panorama Badewelt - 7 min walk
  • Ellmau Ski Resort and Village - 13 min drive
  • Hahnenkamm Cable Car - 14 min drive
  • Kitzbueheler Horn Ski Area - 25 min drive

Getting around

  • St. Johann in Tirol Station - 10 min walk
  • Salzburg (SZG-W.A. Mozart) - 67 min drive

Restaurants

  • Villa Masianco - 2 min walk
  • Happy Snack - 9 min walk
  • Gasthof Mauth - 8 min walk
  • Cafe Konditorei Appartementhaus RAINER - 6 min walk
  • Hu-xueping China Restaurant Lange Mauer - 1 min walk

About this property

Hotel Crystal - Das Alpenrefugium

Upscale hotel near Hahnenkamm Cable Car
Located close to Panorama Badewelt, Hotel Crystal - Das Alpenrefugium provides a terrace, shopping on-site and a garden. Hit the slopes at this hotel, offering downhill skiing, a ski shuttle and ski passes. Treat yourself to a body treatment, a body scrub or a body wrap at Crystal Sauna, the on-site spa. Yoga classes are offered at the gym; other things to do include hiking/biking and snowboarding. In addition to an arcade/games room and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Outdoor pool access nearby
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), access to a nearby indoor pool and express check-out
  • Express check-in, multilingual staff and massage treatment rooms
  • Guest reviews speak well of the overall condition
Room features
All guest rooms at Hotel Crystal - Das Alpenrefugium include comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-friendly workspaces and dressing gowns.
Extra amenities include:
  • Baths or showers, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 500 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Ski shuttle nearby
  • Uncovered parking on site (EUR 9 per day; includes in/out privileges)
  • Uncovered extended parking on site (EUR 7 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM–10:00 AM for a fee: EUR 25 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Books
  • Downhill skiing
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Mountain biking
  • Outdoor pool (guest access)
  • Ropes course
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 4 floors
  • Building
  • Built in 1966
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Late check-in fee charged for check-in between 6:00 PM and 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Renovations and closures

The property is closed during April and November.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 89.0 per day.
Cots (infant beds) are available for EUR 29.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 13 for children
  • Airport shuttle fee: EUR 159 per vehicle (one-way, maximum occupancy 6)
  • Uncovered self-parking fee: EUR 9 per day (in/out privileges)
  • Uncovered extended parking fee: EUR 7 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee charged for check-in between 6:00 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 29.0 per night
  • Rollaway bed fee: EUR 89.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Aktivhotel Crystal
Aktivhotel Crystal Hotel
Aktivhotel Crystal Hotel St. Johann in Tirol
Aktivhotel Crystal St. Johann in Tirol
Aktivhotel Crystal Hotel Sankt Johann in Tirol
Aktivhotel Crystal Sankt Johann in Tirol
Aktivhotel Crystal
Crystal Das Alpenrefugium
Hotel Crystal - Das Alpenrefugium Hotel
Hotel Crystal - Das Alpenrefugium Sankt Johann in Tirol
Hotel Crystal - Das Alpenrefugium Hotel Sankt Johann in Tirol

Frequently asked questions

Does Hotel Crystal - Das Alpenrefugium have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at Hotel Crystal - Das Alpenrefugium?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Hotel Crystal - Das Alpenrefugium on 29 Mar 2024 start from £130.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Crystal - Das Alpenrefugium pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Crystal - Das Alpenrefugium?

Self-parking is available for EUR 9 per day. Extended parking is available for EUR 7 per day. There is free parking nearby.

What time is check-in at Hotel Crystal - Das Alpenrefugium?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 PM to 10:00 PM for a fee.

What time is check-out at Hotel Crystal - Das Alpenrefugium?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Does Hotel Crystal - Das Alpenrefugium provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 159 per vehicle applies.

Where is Hotel Crystal - Das Alpenrefugium located?

Located near the slopes, this Sankt Johann in Tirol hotel is in the mountains, 0.4 mi (0.6 km) from Panorama Badewelt, and within 9 mi (15 km) of Hahnenkamm Cable Car and Hartkaiser Gondola. Hahnenkamm Ski Area and Kitzbueheler Horn Ski Area are also within 12 mi (20 km). St. Johann in Tirol Station is 10 minutes by foot.

Hotel Crystal - Das Alpenrefugium Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 31 reviews" "
Rating 8 - Good. 11 out of 31 reviews" "
Rating 6 - Okay. 5 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 4 out of 31 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel and room. Staff is kind and open answer all questions. Only two things were inconvenient; I could hear my neighbors through the wall and additional fee for parking by the hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Restaurant closed on Saturday, Sunday and Monday for dinner.
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful atmosphere at the Crystal
Came to Sankt Johann in Tirol for a week of skiing. We ran into alot of problems on this trip but because of the great hospitality at the Crystal, we still had an enjoyable vacation. Everyone at the hotel is incredibly welcoming and thoughtful. Food is very good and plentiful. Clean rooms, clean hotel and comfortable beds. One of the best things we enjoyed was the wellness area in the hotel - 3 different types of saunas that we had virtually to ourselves every day. The limited time that they are open is not a problem and works well for skiing. The hotel is nicely situated to both the ski lift and the main shopping area. No need to move your car throughout your entire stay. We would definitely stay here again, and would love to come back in the summer.
Stayed 7 nights in Feb 2018

8/10 Good

Geoff, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Skiing Hotel
Only at this hotel for one night so not much time to rate it. What we saw was all good. Hotel just down the road from the ski lift and quite close to the town (5mins brisk walk). Breakfast was good and staff friendly. Comfortable beds and room.

10/10 Excellent

Nora, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to spend a few days...
The family owned hotel is close to everything and is beautiful. The gondola ride is just a very short distance from the hotel. A downer is the lack of elevator, so if you have a lot of luggage, be prepared to have a work out. Everybody is nice and helpful here; they can keep your luggage if you have to check out but want to sight seen a bit more. I had a great stay.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Clayton, Kaiserslautern, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your standard European Guesthouse
The location at the bottom of the slopes is great. If you are used to staying it small European hotels, this one is average, which is to say the room is small, but clean and well kept. (I had a single room). Breakfast was good, I didn't have dinner at the hotel. The available internet was fast enough, 1.5M+. My only other comment is that the sauna is only open from 1530 - 1830, and not open on Sunday. So after a day of skiing until the last run at 1630, then a gluhwein at the bottom of the slopes, you have to rush to use the sauna. But the city's indoor pool and sauna center is a short walk from the hotel. The St. Johann ski area is more for beginner to average skiers. So I will probably not go back. But if I did I would stay at this hotel again.

8/10 Good

Christian

Stayed 2 nights in Sep 2023

6/10 Okay

carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dyrt,fick betala att stå på parkeringen Ingick ingen frukost i priset
Stayed 1 night in Sep 2023

10/10 Excellent

Arne Normann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel med meget venligt personale
Stayed 2 nights in Aug 2023