I was impressed by all aspects of the hotel. Great location, very friendly staff. The room was very nicely decorated with a comfortable bed and sheets. Nice bathroom. Beautiful common areas and great food. I had to leave a day early and gave the hotel very shirt notice but they did not charge me.
We have stayed in many hotels in London over the years and this is the first one due to its location that you are hardly aware of the London traffic. But it gets better the room is a good size, bedding first class, mattress top quality pillow and duvet eider down. In other words everything has been thought of, a hotel which gives all the detail attention. Only one little thing the restaurant feels a bit of a compromise. But this will be our hotel in London in future.
This hotel is close to perfect, luxurious, convenient, stylish, and comfortable. A few details could be made better though, and would turn it into one of the best, anywhere. My room didn't have enough light, a lamp too few. The clock radio, even with instructions, would have required a two hour class to understand its basic functions, and even then, it was impossible to read the buttons. The wine list in the restaurant is not as good as a star French hotel should have, and the wines in the bar are cheap and nasty, though not cheap in price. But the staff could not have been better, and its one of my few real favorites in London.
We stayed for only a single night in November and it was perfect for our purposes. Great location and the room was quiet, compact but not small. The staff were excellent, particularly those in the cocktail bar who introduced me to the delights of a Vespa!
Lovely first impression. Relatively spacious, all the amenities I would want. Bay window (unfortunately drafty). Took advantage of the steam room and sauna in the spa. Divine. Will stay there again. And again.
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