This was our first trip to London. We loved the hotel. The beds were comfortable. The coffee/tea set up in the room was welcomed first thing in the morning. There were always plenting of linens and bathroom essentials. The TV was large and the fact that it could be shifted from the sofa to the bed was a big plus. We found that the two plugs were sufficient for our phones and laptops; one more plug would have been perfect. We got coffee delivered to our room each morning and it arrived within five minutes of the requested time every day! The bar menu and wine selections was wonderful. We splurged one night on the multi-course dinner and wine pairings. It was excellent and our waitress was knowledgable and was able to answer all our questions about the menu. This hotel is so close to many must-see attractions (5 - 10 minute walk to the London Eye, Westminster Abbey, Big Ben and many coffee shops, small cafes, restaurants and train station. Harry Potter fans MUST hop on the train to the Warner Bros. Harry Potter tour and movie set....fabulous! Make sure to go to "tea" (between noon and 6:00 p.m. each day). Cabs are readily available and are clean and comfortable. I can't say enough good things about St. Ermins Hotel and the wonderful staff who made our first trip to London a vacation to remember. I would highly recommend a stay at this reasonably priced Marriott hotel in a great location; you'll love the beautiful decor and exceptionally helpful staff.
Sandy from Cape Cod, Massachusetts, USA
Once a monastery and a block of Victorian flats, the hotel is set on a side street one block from Westminster Abbey and the …More
Best hotel stay ever, and I've had a few! Kitchenette was awesome. Huge bath with great tub. Bed was so comfortable. Butler and housekeeping were the best, service twice a day. Great restaurant and bar experience as well during our stay. Walking distance to Victoria/St James/Westminster Tube stations not to mention Westminster Abbey/Buckingham Palace/St James Park.
I was impressed by all aspects of the hotel. Great location, very friendly staff. The room was very nicely decorated with a comfortable bed and sheets. Nice bathroom. Beautiful common areas and great food. I had to leave a day early and gave the hotel very shirt notice but they did not charge me.
We have stayed in many hotels in London over the years and this is the first one due to its location that you are hardly aware of the London traffic. But it gets better the room is a good size, bedding first class, mattress top quality pillow and duvet eider down. In other words everything has been thought of, a hotel which gives all the detail attention. Only one little thing the restaurant feels a bit of a compromise. But this will be our hotel in London in future.
I had read great reviews about this hotel. I was not disappointed. The staff was so kind and attentive. The rooms were clean, great in-room amenities ie the nespresso machine was the best! The water temperature and pressure were impressive. The bath towels were extra large - its the little things that made it a great experience.
We had the hotel breakfast. The food was delicious. The staff greeted us with options. They were helpful without being overbearing. We also had drinks at the hotel bar. The bar was small and well placed off thee lobby. Again, we were served by gracious and competent staff. I found the hotel to be a charming retreat from the hustle and bustle of Picadilly Circus.
The hotel was located near charming shops and a great slection of restaurants, pubs and party venues.
I believe young and old, business travelers or people on holiday would enjoy this hotel. It is charming with modern features.
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