Desk, iron/ironing board, WiFi, bed sheets

Reviews of Comfort Inn Saint George North

2.5 out of 5
Comfort Inn Saint George North
974 N 2720 E, St. George, UT

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1004 reviews" "
Rating 8 - Good. 310 out of 1004 reviews" "
Rating 6 - Okay. 124 out of 1004 reviews" "
Rating 4 - Poor. 66 out of 1004 reviews" "
Rating 2 - Terrible. 40 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lorraine

Travelled with partner
Liked: Staff & service
Great breakfast
Stayed 1 night in Apr 2024

8/10 Good

Cortney, Nibley

Travelled with family
Liked: Cleanliness, staff & service
My only complaint was that the pool area wasn't that nice or clean. The sign said it was under renovation, so maybe this issue will be fixed shortly.
Stayed 2 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Cortney,Thank you for your honest review. We are pleased to know that you were satisfied with your overall experience; however, we regret your disappointment with our pool area. We'll be sure to share your feedback internally for further consideration. It was a pleasure having you as our guest, and we hope you return soon.

8/10 Good

Lorrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, enjoyed our stay.
Stayed 1 night in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Kimberly,Thank you for your review and for giving us a perfect rating! Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. It was a pleasure having you here, and we hope you return soon!

4/10 Poor

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel in general is good, the staff very nice but at night it was to noisy, the family in top of my room where very noice, I have to call the lobby the 2 nights, so I couldn’t sleep at all.
Stayed 2 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Angie,It saddens us to hear that you did not have an ideal experience. We are sorry we did not meet your expectations. We will discuss your review with our management staff. Your feedback is appreciated, and we hope that you consider staying with us again.

6/10 Okay

Richard

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was very run down and in disrepair. Staff was very friendly and helpful.
Stayed 2 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Richard,Guest feedback is always welcome and appreciated, and we thank you for taking the time to write to us. While we are glad you enjoyed your overall stay, your feedback on areas where we could improve has been noted. We will discuss this as a team to enhance the experience for future guests.Additionally, we appreciate your compliments to our staff. We would love to have the opportunity to host you again in the future to demonstrate that we can meet your needs.

10/10 Excellent

Jane

Stayed 2 nights in Mar 2024

10/10 Excellent

Steve C

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool area is dated. Staff was very friendly and accommodating. The breakfasts each morning was good. The rooms are clean and good sized
Stayed 3 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Steve,Thanks for choosing to stay at Comfort Inn Saint George North. It sounds like you enjoyed starting your day with our tasty breakfast, and we'll consider your pool feedback as we plan for the future. Next time you're in town, you can count on us again for clean accommodations and friendly service!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Marie

Travelled with family
Liked: Staff & service
In a good area of tien
Stayed 3 nights in Mar 2024
Response from General Manager on 17 Mar 2024
Dear Marie,Thank you for choosing Comfort Inn Saint George North. Providing a convenient and accessible stay is a priority for us, and we look forward to welcoming you back for many more successful visits in the future!

6/10 Okay

Camila

Travelled with family
Liked: Staff & service
The staff was very friendly but the beds were extremely hard. We all had a hard time sleeping because of the beds. Family of 3.
Stayed 2 nights in Mar 2024
Response from General Manager on 14 Mar 2024
Dear Camilla,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, so we're delighted that was the case for you. However, we offer our sincere apologies for any discomfort you experienced in your room. Your comments have been noted and will be kept in mind for future changes. We appreciate your feedback and wish you safe travels ahead.

6/10 Okay

Earlene

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area. Will come back for sure
Stayed 3 nights in Feb 2024
Response from General Manager on 27 Feb 2024
Dear Kevin,We can't wait to welcome you back to Comfort Inn Saint George North. Thanks so much for being our guest, and our team patiently awaits your next visit!

2/10 Terrible

Elias

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was uncleaned. There was blood and boogars on the walls in the room. I wish that I was joking. Plus, most uncomfortable bed I’ve ever been on.
Stayed 1 night in Feb 2024
Response from General Manager on 25 Feb 2024
Dear Elias,We're saddened to hear about your experience. Please accept our apologies for any concerns about cleanliness and for any issues with the beds. This does not represent the level of accommodations we aim to provide, and we'll keep your comments in mind. Should you be in the area again, we'd be grateful for the chance to provide you with a more positive visit.

10/10 Excellent

Laura

Stayed 1 night in Feb 2024

10/10 Excellent

Brandon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to lots of shopping, dining and entertainment options.
Stayed 1 night in Feb 2024
Response from General Manager on 13 Feb 2024
Dear Brandon, We were delighted to host your recent stay at Comfort Inn Saint George North. It's wonderful to hear you had a positive experience and that you appreciated our great location, which is close to plenty of amenities and entertainment. Thank you for sharing your kind comments, and we hope to have the pleasure of your company the next time you're in the area.

10/10 Excellent

Erik

Stayed 1 night in Feb 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort Inn North has always been a great place to stay. We've stayed here many times and every time been treated very well. Everyone is.friendly and the room was very clean and comfortable.
Stayed 1 night in Feb 2024
Response from General Manager on 11 Feb 2024
Dear Melanie,Your kind words mean the world to us. It's always wonderful to welcome back repeat guests and you're no exception. Thank you so much for spotlighting our clean, comfortable accommodations and we hope to see you again in the future.

6/10 Okay

Ana

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
They let me check in early but our room was dirty especially the bathroom, they take care of that really fast. The hotel is old but the staff it’s so polite and breakfast area it’s super clean.
Stayed 2 nights in Feb 2024
Response from General Manager on 5 Feb 2024
Dear Ana,Thank you for your review. We're glad to hear that our team accommodated an early check-in for you and responded quickly to address the cleanliness issue in your room. It's also delightful to know that our team's politeness and the cleanliness of our breakfast area stood out to you. Your feedback is valuable as we continue improving our guest experience. We look forward to welcoming you back and providing a more satisfying stay.

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good with this property except the key system. The electronic touch-card system was terrible. The door would not open until 10-15 tries. The door should have opened immediately. Otherwise, property is clean, service good, location good for our needs,
Stayed 4 nights in Jan 2024
Response from General Manager on 2 Feb 2024
Dear Paul,Thank you for choosing Comfort Inn Saint George North. We're glad to hear that our cleanliness and service met your needs. It's disappointing to hear of the inconvenience caused by our key system, and we will address this issue to ensure a smoother experience for our guests. Your satisfaction is important to us, and we look forward to offering you an improved stay on your next visit.

10/10 Excellent

Develon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was so friendly and helpful! They were so welcoming and glad to see us and have us stay- very good customer service- great continental breakfast, food staff was very friendly and accommodating, had a great stay, kids loved the indoor pool, thanks for a great stay!
Stayed 2 nights in Jan 2024
Response from General Manager on 1 Feb 2024
Dear Emily,Being a part of your wonderful stay is the greatest compliment, and we are glad you enjoyed our friendly staff, delicious breakfast selections, and all the comfort and amenities we provide our valued guests. Welcoming you back would be a pleasure, so please return to Comfort Inn Saint George North soon for another fantastic time.

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lori D, Thornton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a little outdated but quiet and staff was nice!
Stayed 2 nights in Jan 2024
Response from General Manager on 19 Jan 2024
Dear Lori,Thanks so much for your review. We're delighted to hear you enjoyed our peaceful accommodations and friendly team. It was a pleasure to host you, and we look forward to seeing you again soon. Until then, safe travels!

8/10 Good

Sara

Stayed 1 night in Oct 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Stayed 4 nights in Dec 2023

10/10 Excellent

A Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Rhonda

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property states it has a pool and a hot tub but once we arrived we were told they were under renovation.
Stayed 3 nights in Dec 2023
Response from General Manager on 10 Jan 2024
Dear Rhonda,Thanks so much for your feedback. We sincerely apologize for the inconvenience caused by our current renovations. We'd love to welcome you back after those are over so you can witness all the positive changes we've made. Until then, safe travels to you.

10/10 Excellent

michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Develon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The girl at check in was rude. The indoor pool was closed for renovations but that information was not listed on the site. The room was not clean.
Stayed 1 night in Dec 2023
Response from General Manager on 20 Dec 2023
Thank you for taking the time to share your experience. We are incredibly sorry to see that your stay with us was not perfect. The items you have mentioned are not up to our normal high standards and will be addressed with diligence. We certainly hope we get a second chance to show you how comfortable, clean, and relaxing our property and staff really are.

10/10 Excellent

Skyler

Stayed 1 night in Dec 2023

4/10 Poor

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is okay but there’s no pool the breakfast was not that good, but it was okay
Stayed 1 night in Dec 2023
Response from General Manager on 18 Dec 2023
Dear Doris,We always appreciate feedback from our guests. Please accept our apologies for any disappointment with breakfast. We'll keep your comments in mind, and we hope to see you again should you be back in the area.

10/10 Excellent

Johnny

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Judy

Travelled with family
Disliked: Property conditions & facilities
The reason we booked a stay was for the advertised indoor pool and hot tub. It was not disclosed on the website or when speaking directly to the hotel that they were both closed for repair. Front desk at check in less than helpful.
Stayed 1 night in Dec 2023
Response from General Manager on 12 Dec 2023
Dear Judy,Thank you for offering feedback about your recent experience at our hotel. We're sorry you were disappointed with your stay. Your comments are important to us, and we'll use them as we continuously work to improve communication with our guests. Given another opportunity, we hope we can host you for the visit you expected.

10/10 Excellent

Shaun

Stayed 2 nights in Dec 2023

8/10 Good

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
For an older facility it was clean and comfortable. My only complaint was the parking lot accessibility, one way in one way out.

10/10 Excellent

Develon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Develon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Meaghan

Stayed 1 night in Nov 2023

8/10 Good

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Frank

Travelled with family
Liked: Staff & service
The hotel was in a good location. But it is in need of maintenance.
Stayed 2 nights in Nov 2023
Response from General Manager on 5 Dec 2023
Dear Frank,Thank you for leaving a review. We are so glad you chose to stay with us during your time in St. George, and we're thrilled our excellent location was the highlight of your visit. Our team is always working to offer the best services and facilities to our guests, so we appreciate your feedback on where we can improve. It was a pleasure having you here, and we hope you will have a chance to come back soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat customer easy and convenient for dinning, shops and freeway
Stayed 3 nights in Nov 2023
Response from General Manager on 29 Nov 2023
Dear Robert,Thank you for being a repeat customer at the Comfort Inn Saint George North! We appreciate your loyalty and are delighted to provide you with an easy and convenient stay. We look forward to welcoming you back on your future visits, and thank you for choosing us once again!

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service
Enjoyed the indoor pool, hot tub, and sauna in late November. The bathroom could really use a place to hang towels other than the curtain rod so towels don't get wet again with the next shower. The breakfast was typical but could use a microwave for guest use for foods like the instant oatmeal. Facility was clean, but shows a lot of age with patched drywall, dinged corners, and loose toilet. Overall, for the price paid, would probably stay here again.
Stayed 3 nights in Nov 2023
Response from General Manager on 29 Nov 2023
Dear Paul,Thank you for taking the time to leave us a review. We are glad that you enjoyed the indoor pool, hot tub, and sauna. It is wonderful to know that our cleanliness and affordable rates were appreciated. Your suggestions and feedback are appreciated, and we will be sure to share them with our team for improvement purposes. The best compliment is knowing that you will return. We look forward to welcoming you back.

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Girl that serves breakfast from New Jersey is the best at breakfast and front desk duties.Bisquits and Gravy is good as well as fruit yogurt etc.Indoor pool and hot tub are operational and has a Sauna. for all of what you get, you can’t beat the price it’s not like a five star hotel and I’m sure certain people will complain but honestly this is the best bang for your buck and will keep your kids happy fed and Wear them out
Stayed 2 nights in Nov 2023
Response from General Manager on 29 Nov 2023
Dear Derrick,Thank you for being our guest at Comfort Inn Saint George North and for taking the time to share your lovely five-star review. We are thrilled you found our fantastic staff, delicious breakfast, and wonderful amenities to be of great value and delighted to know we were just what you needed for your family. Your kind words will be shared with the team, and we look forward to welcoming you back again.

8/10 Good

massis

Stayed 1 night in Nov 2023

10/10 Excellent

Ethan

Stayed 1 night in Nov 2023

6/10 Okay

William

Stayed 3 nights in Nov 2023

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was very nice. Its in a busy area but centrally located. Nice bedding.
Stayed 1 night in Nov 2023
Response from General Manager on 29 Nov 2023
Dear Vicki,Thank you for choosing Comfort Inn Saint George North. Our team is delighted you enjoyed our comfortable accommodations and convenient location. We take pride in providing our guests with an excellent experience and hope to see you the next time you are in the area.