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Reviews of Guy Harvey Resort on St Augustine Beach

3 out of 5
Guy Harvey Resort on St Augustine Beach
860 A1A Beach Blvd, St. Augustine, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 994 out of 2014 reviews" "
Rating 8 - Good. 553 out of 2014 reviews" "
Rating 6 - Okay. 273 out of 2014 reviews" "
Rating 4 - Poor. 123 out of 2014 reviews" "
Rating 2 - Terrible. 71 out of 2014 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tiffany

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water run out and cold showers are not preferred!
Stayed 3 nights in Mar 2024

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visit to area in mid March for a wedding. Enjoyed the ocean views and close proximity to the beach, taking walks and sitting, it was too cold for swimming. The staff were all very friendly and the on-site little restaurant was great. Enjoyed the Guy Harvey decor and the little shop. This is not a high profile upscale hotel but is a low key friendly, homey retreat. The pool is well maintained but not heated. It’s a short drive in to St Augustine. My husband and I would have no hesitation to come again.
Stayed 3 nights in Mar 2024
Response from GM on 27 Mar 2024
Dorothy, Thank you for taking time to share your experience and, most importantly, thank you and your husband for being our guests at the Guy Harvey Resort. Our team is very thankful to receive such high rating from you, and your feedback will help others seeking accommodations in St. Augustine area. We hope to welcome you back soon.Respectfully,GHR Team

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay over the weekend! All of the staff were so sweet to my kiddos and made us feel excited about our trip. My husband and son were able to walk to mini-golf and us girls took advantage of the pool tiki bar. We LOVED the ability to reserve an umbrella and chairs set up for us at the beach and the towel survive. We had the best of both worlds with the pool and beach right outside the room. It was a short drive into town for our ghost tour and dinner. Perfect weekend. Will be staying here again!
Stayed 2 nights in Mar 2024
Response from GM on 26 Mar 2024
Jamie, Thank you for taking time to share your experience about your stay at the Guy Harvey Resort. Your patronage is greatly appreciated. Our team is thrilled to receive such high praises. We hope to welcome you back soon.Respectfully,GHR Team

10/10 Excellent

Tricee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, I will book here next time I’m in the area.
Stayed 3 nights in Mar 2024
Response from GM on 26 Mar 2024
Tricee, Your five star review is greatly appreciated, but not as much as your patronage of the Guy Harvey Resort. Please come back soon.Kind Regards,GHR Team

8/10 Good

William

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Older facility with splashes of updates. Pool area was underwhelming as the pool is not heated, and the resort does not have a hot tub. Tiki bar area was nice, but the only restrooms in the area were in a portapotty trailer forcing us (traveling with 2 toddlers) to make several trips back up to our room while trying to enjoy the kids sand play area, and listening to the live music near the tiki bar.
Stayed 1 night in Mar 2024
Response from GM on 26 Mar 2024
William, Thank you for taking time to share your experience about your recent visit to the Guy Harvey Resort. Your patronage is greatly appreciated. We have many improvement projects lined up for this year, some of which will address issues your experienced. Hopefully, next time you visit St. Augustine, we could have another opportunity to welcome you back, so we could earn your business.Respectfully,GHR Team

4/10 Poor

Jeffrey

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The bar was very nice. We could not use the pool because it was a little too chilly. The beach access was good. Disappoint d in the overall look. For it being a Guy Harvey resort there were not that many decorations. The room was very simple. Not much in it. Disappointed there was not even a chair or loveseat to sit on. Only had the bed and 2 uncomfortable wicker desk type chairs. The shower was horrible. I made the mistake of booking an accessible room so the shower was a walk in, which was nice. Except when you ran the shower there was nothing to stop the water from going all over the bathroom floor, it got soaked. If anyone who had mobility issues was there they would have fallen and hurt themselves, like my wife almost did. Very poor design. We were also very unhappy about the fact that room service left our door open when they finished. We were out all day and came back to an open door. Luckily nothing was taken. We reported it to the front desk and they seemed concerned and escalated the issue, however we never heard anything about the issue. The staff was very nice and accommodating. The front desk helped me get some tea pods for the room Kurig. We spent two evenings at the bar. Both bartenders were very nice and chatted with us while still working hard. We had the shrimp dinner one night and the Breaker salad the second. Both were very good and plenty for two people to share.
Stayed 2 nights in Mar 2024
Response from GM on 26 Mar 2024
Jeffrey, Thank you for taking time out of your schedule to share your experience and, most importantly, thank you for being our guest. Your detailed feedback is very informative to our team and will help us improve. Please accept our sincere apology for "dropping the ball" so many times during this visit. We continue to invest into our team and into our hotel. There are many projects scheduled for this year, some of which will address issues you have encountered. Your feedback has also been shared with our team and management, and will be discussed further to identify best and quickest ways to improve. Hopefully, we have another opportunity to welcome you back, so we could try to earn your business.Respectfully,GHR Team

10/10 Excellent

Peggy, North Tonawanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach access. The pool was colder than the ocean. 👎The room was great.
Stayed 4 nights in Mar 2024
Response from GM on 26 Mar 2024
Peggy, Thank you for being our guest at the Guy Harvey Resort. Your wonderful five star review is greatly appreciated by our team. You made our day! Please come back and see us soon.Kind Regards,GHR Team

10/10 Excellent

Iona

Travelled with partner
I prepaid & i like that all the charges were included. For security purposes, i really like that that the parking lot doors require keycard access to the hotel!
Stayed 1 night in Mar 2024
Response from GM on 21 Mar 2024
Iona, Thank you for being our guest at the Guy Harvey Resort. We hope to see you back soon.Warm Regards,GHR Team

6/10 Okay

Mark, Walker

Travelled with partner
Liked: Staff & service
The view and easy access to the beach!
Stayed 2 nights in Mar 2024
Response from GM on 20 Mar 2024
Mark, Thank you for being our guests. I'm sorry we have not exceeded your expectations during this visit. We continue to invest into our team and into our property. Hopefully, next time you are in the area, we will have improved and could have another opportunity to earn your business.Respectfully,GHR Team

6/10 Okay

Steve

Travelled with family, Travelled with group
Liked: Staff & service, amenities
The property could check all the boxes if it were just updated. Loved the location to the beach
Stayed 3 nights in Mar 2024
Response from GM on 20 Mar 2024
Steve, Thank you for taking time to share your experience. Your patronage and your feedback are very valuable to us. We have many improvement projects scheduled this year. So, hopefully next time you are in the area, we will have improved and could have another opportunity to earn your business.Respectfully,GHR Team

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
The area is very accessible to all activities. The pool area and the service at the facility is always great.
Stayed 2 nights in Mar 2024
Response from GM on 20 Mar 2024
Derrick, Thank you for taking time to share your feedback and, most importantly, thank you for being our guest at the Guy Harvey Resort. We hope to see you back soon.Respectfully,GHR Team

2/10 Terrible

Gisselle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not in the best condition the bathrooms in the room was old and needed replacing. The frost desk staff and host at the restaurant were rude.
Stayed 2 nights in Mar 2024
Response from GM on 21 Mar 2024
Gisselle, Thank you for taking time out of your schedule to share your experience and, most importantly, thank you for being our guest. On behalf of our team, please accept my sincere apology for the issues you experienced, specifically rudeness of some of our team members and bathroom size and condition. We have many improvement projects lined up for 2024 which would address some of these issues. We continuously invest into our team, and your survey will reviewed during our next staff meeting. Hopefully, we could have another opportunity to welcome you back as our guest, so we could try to earn your business.Respectfully,Gene KlimovskyGeneral Manager

10/10 Excellent

Robert

Lovely facility
Stayed 2 nights in Mar 2024
Response from GM on 20 Mar 2024
Robert, Thank you for taking time to share your experience about your stay at the Guy Harvey Resort. Our team loves receiving five star reviews. Thank you, and please come back soon.Warm Regards,GHR Team

8/10 Good

Aladino

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was convenient and a lot of places to eat.
Stayed 3 nights in Mar 2024
Response from GM on 20 Mar 2024
Aladino, Thank you for being our guest at the Guy Harvey Resort. Your feedback is very valuable to our team. Hopefully, we could have another opportunity to welcome you back at the Guy Harvey Resort.Regards,GHR Team

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Excellent restaurant and easy access to the bar. Our room was a bit dated (not bad) but apparently they are all being renovated.
Stayed 3 nights in Mar 2024
Response from Eric P on 17 Mar 2024
Dear JohnThank you so much for your four-star review of our hotel. Thank you for being our guest! We certainly enjoy taking care of you and your family’s lodging needs! A positive guest experience is something our staff takes great pride in; it will be our pleasure to serve you once again, so we value your feedback. We hope you will visit us again. Sincerely, Eric P Operations Manager

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2024
Response from Eric P on 17 Mar 2024
Dear Darren Thank you so much for your wonderful review of our hotel. I am pleased to hear you enjoyed your stay with us. We certainly have the best spot on the beach. St Augustine Beach is certainly a hidden gem! A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Eric P Operations Manager

10/10 Excellent

Mark, Simcoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!! Staff is off the charts awesome.. Jack the manager, Renee, the maintenance guy, the young bar tender guy with curly hair ..all outstanding, bend over backwards. Great pool atmosphere with music live bands food and delicious drinks at Tiki bar! Outstanding!!!!!!
Stayed 7 nights in Mar 2024
Response from Eric P on 17 Mar 2024
Dear MarkThank you so much for your wonderful review of our hotel on Expedia. I am pleased to hear you enjoyed your stay with us. I'm so happy to hear that your service experience was topnotch; we pride ourselves on the level of service we provide. Jack & Renee wanted to thank you for your kind words; he was so excited to hear that he was part of your remarkable stay. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely Eric P, Operations Manager

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a great stay here. While the facility is a little dated and there were a few things not working on our floor, the room with the balcony was great, nice pool, great poolside bar, wonderful beach with easy access, and wonderful staff.
Stayed 5 nights in Mar 2024
Response from Eric P on 17 Mar 2024
Dear Laurie Thank you so much for your wonderful review of our hotel on Expedia. I am pleased to hear you enjoyed your stay with us. I'm so happy to hear that your service experience was topnotch; we pride ourselves on the level of service we provide. I'm sorry if not all things were working during your stay. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely Eric P, Operations Manager

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the beach access and pool.
Stayed 5 nights in Mar 2024
Response from GM on 15 Mar 2024
Tara, Thank you for taking time to share your experience about your stay at the Guy Harvey Resort. We look forward to your next visit.Respectfully,GHR Team

6/10 Okay

Rachel, deland

Travelled with partner
For the price of the room I felt like it was Average at best. You must be paying for the Guy Harvey branding. There are hotels in the area that are just as nice for around 100$ cheaper by the night. It is an ordinary room, with a fancy name that is about it.
Stayed 1 night in Mar 2024
Response from GM on 14 Mar 2024
Rachel, Thank you for being our valued guest at the Guy Harvey Resort. Please accept our sincere apology for not exceeding your expectations during this stay. We have many improvement projects scheduled for 2024, some of which will address in room furnishings, elevators, and air conditioners. Hopefully, we get another opportunity to welcome you, so we could try to earn your business.Respectfully,GHR Team

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in their restaurant was excellent.
Stayed 1 night in Mar 2024
Response from GM on 12 Mar 2024
Connie, Thank you very much for your five star review and, most importantly, thank you for being our guest at the Guy Harvey Resort. We look forward to your next visit.Kind Regards,GHR Team

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Also the restaurant was a big plus. Room was good but carpet needed to be relaced pretty bad. We would stay there again.
Stayed 5 nights in Mar 2024
Response from GM on 12 Mar 2024
Jeanne, We love to hear that you enjoyed your stay at the Guy Harvey Resort St. Augustine Beach. On behalf of our team, Thank you for being our guest. We hope to welcome you back again.Regards,GHR Team

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little resort, Parking was tight but we have a large suv.
Stayed 1 night in Mar 2024
Response from GM on 11 Mar 2024
Ashley, Thank you for being our guest at the Guy Harvey Resort. I'm sorry our parking lot was tight. On the other hand, your five star review is very much appreciated. Hopefully, we have another chance to welcome you as our guest.Respectfully,GHR Team

10/10 Excellent

Karlie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Guy Harvey resort. Was the 2nd year in a row we've gone. Most of the staff is super friendly, we love that it's right on the beach. A perfect spot for families!
Stayed 6 nights in Mar 2024
Response from GM on 11 Mar 2024
Karlie, Thank you for taking time to share your experience about your recent visit and, most importantly, thank you for your continuous patronage of the Guy Harvey Resort St. Augustine Beach. We hope you make this an annual family tradition....see you next time. Warm Regards,GHR Team

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Property conditions & facilities
The good: The resort was clean, the staff was friendly, the restaurant has great food and it's really close to the beach. The bad: it seemed very run down. My biggest complaints are with the bathroom which only had a very small standing shower. There was nowhere to put anything. There was nothing on the floor to prevent slips and falls. Outside of that, the furniture in the room was very uncomfortable. There was a padded chair and two wicker seats by the desk. None of them were great to sit in. There were 2 chairs out on the balcony which were also very uncomfortable and not meant for bigger people to sit in.
Stayed 2 nights in Feb 2024
Response from GM on 11 Mar 2024
Rebecca, Thank you for taking time to share your experience and, most importantly, thank you for being our guest. I'm sorry to hear that we didn't exceed your expectations during this visit. On behalf of our team, please accept sincere apology. We continuously invest into our team and into our hotel. There are many improvement projects which are scheduled for 2024, many of which would address issues you experienced. Hopefully, next time you visit St. Augustine area, we will have improved, and could try to earn your business.Respectfully,GHR Team

6/10 Okay

Tristan

Travelled with pets
The property had old carpeting which was dirty. I was first given a small room without a balcony. I paid for a room with a view and balcony. The front desk did make the changes. The food was very good in the restaurant, but I would rate the hotel as average.
Stayed 1 night in Mar 2024
Response from GM on 7 Mar 2024
Tristan, Thank you for taking time to share your experience and, most importantly, thank you for being our guest. Please accept my sincere apology for the issues you experienced during your visit. We are constantly investing into our hotel and into our people, and your valuable feedback will help us improve.Thank you,GHR Team

8/10 Good

Margaret Springer

Travelled with partner
Beautiful spot and beach access. Staff friendly and attentive. Fun to have music and Tiki Bar. A bit dated, and one elevator rarely worked. Daily housekeeping ok. Easy to reach St. Augustine, state parks, many restaurants in the region.
Stayed 6 nights in Feb 2024
Response from GM on 6 Mar 2024
Margaret, Thank you for your recent visit to the Guy Harvey Resort. Your patronage and your feedback are greatly appreciated. Please come back soon.Regards,GHR Team

10/10 Excellent

Britt Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, far enough away from the touristy historic areas, but easy enough (5-15 mins) to drive into. Restaurant and bar on the property was excellent, food was great, portions were huge, prices were more reasonable than eating at any of the high buck tourist traps. Beach was beautiful. Room/bed was comfortable and clean. Artwork everywhere was really cool. Staff were all friendly. Only complaint was the rear elevator worked off and on. Would love to stay here again, if our travels ever take us that way again.
Stayed 4 nights in Feb 2024
Response from GM on 6 Mar 2024
Melissa, Thank you so much for being our guest at the Guy Harvey Resort. Your detailed five star review is greatly appreciated and will motivate our team, as well as help others who are seeking accommodations in St. Augustine area. I'm sorry about our elevator "performance". We are currently undergoing elevator modernization which, after it is completed in April, will give us brand new elevators. Hopefully, we have another opportunity to welcome you back soon.Respectfully,GHR Team

10/10 Excellent

Jon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping and restaurants! Very close to the beach!
Stayed 1 night in Mar 2024
Response from GM on 5 Mar 2024
Jon, Thank you for taking time to share your experience about your stay at the Guy Harvey Resort. Hopefully, we get a chance to welcome you back soon.Kind Regards,GHR Team

8/10 Good

Ellen

Travelled with family
Liked: Amenities
Property was nice and clean. One elevator only worked sometimes. Overall everything was nice
Stayed 2 nights in Feb 2024
Response from GM on 4 Mar 2024
Ellen, Thank you for taking time to share your experience about your recent stay at the Guy Harvey Resort. I'm sorry one of our elevators was down during your visit. We continuously invest into our property and our team. Elevator modernization is a big project we are undertaking in the fir part of 2024. Hopefully, we have an opportunity to welcome you back again.Respectfully,GHR Team

10/10 Excellent

Tiffani

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Mar 2024
Response from GM on 4 Mar 2024
Tiffani, Your five star review is greatly appreciated, but not as much as your patronage of the Guy Harvey Resort. Thank you for being our guest. Please come back soon.Kind Regards,GHR Team

10/10 Excellent

Arlene

Breath of fresh air
Stayed 3 nights in Feb 2024
Response from GM on 1 Mar 2024
Arlene, Thank you for sharing your experience about your recent stay at the Guy Harvey Resort. You five start review is greatly appreciated. We hope to welcome you back soon.Regards,GHR Team

10/10 Excellent

Shalaina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is quaint and beautiful, amazing staff, incredible amenities, small enough to be comfortable yet still have everything you could possibly need!!
Stayed 2 nights in Feb 2024
Response from GM on 1 Mar 2024
Shalalna, Thank you for such wonderful feedback and, most importantly, thank you for being our guest at the Guy Harvey Resort St. Augustine Beach. We hope to see you back soon.Kind Regards,GHR Team

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how pet friendly the hotel was and the staff and food was great. We will definitely be back soon.
Stayed 3 nights in Feb 2024
Response from GM on 29 Feb 2024
Diana, Thank you for taking time out of your schedule to share your experience and, most importantly, thank you for being our guest. We hope to see you back soon at the Guy Harvey Resort St. Augustine Beach, FL. Respectfully,GHR Team

10/10 Excellent

Cindy, New Hartford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the beach. It has a nice pool and Tiki bar. The staff is very friendly and the property was clean.
Stayed 1 night in Feb 2024
Response from GM on 29 Feb 2024
Cindy, Thank you for being our guest at the Guy Harvey Resort St. Augustine Beach, FL. Please come back to see us.Warm Regards,GHR Team

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff is friendly and on top of everything.
Stayed 5 nights in Feb 2024
Response from GM on 29 Feb 2024
Susan, Your feedback and, most importantly, you being our guest are greatly appreciated. Thank you. Please come back and see us again.Kind Regards,GHR Team

10/10 Excellent

jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the sulfur smelling water in the bathroom
Stayed 4 nights in Feb 2024
Response from GM on 28 Feb 2024
Jerry, Thank you for taking time to share your feedback.Regards,GHR Team

6/10 Okay

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 29 Feb 2024
Manuel, Thank you for being our guest and for taking time to share your feedback.Respectfully,GHR Team

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from GM on 28 Feb 2024
Stefan, Your feedback is greatly appreciated. Thank you!Regards,GHR Team

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from GM on 28 Feb 2024
Dennis, Thank you for being our guest at the Guy Harvey Resort. Your feedback is appreciated.Kind Regards,GHR Team

6/10 Okay

Janela

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from GM on 28 Feb 2024
Janela, Thank you for being our guest at the Guy Harvey Resort. Your feedback is appreciated and will be shared with our team, so we can continue to improve. Hopefully, we get another chance to welcome you back and earn your business.Regards,GHR Team

8/10 Good

pamela

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024
Response from GM on 28 Feb 2024
Pamela, Your feedback is greatly appreciated. Thank you.Regards,GHR Team

10/10 Excellent

nora

Business traveller
Nice and helpful staff
Stayed 1 night in Feb 2024
Response from GM on 28 Feb 2024
Nora, Thank you for being our guest and for sharing your experience.Regards,GHR Team

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and people
Stayed 1 night in Feb 2024
Response from GM on 28 Feb 2024
Richard, Thank you for the five stars. Your patronage and your time are appreciated. Hopefully, we will have a chance to welcome you back soon.Regards,GHR Team

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the ocean
Stayed 5 nights in Feb 2024
Response from GM on 28 Feb 2024
Jeffrey, Thank you for being our guest at the Guy Harvey Resort. Your feedback is appreciated.Thank you,GHR Team

4/10 Poor

Frank

Disliked: Property conditions & facilities
Should not have to pay for coffee in the morning
Stayed 3 nights in Feb 2024
Response from GM on 28 Feb 2024
Frank, Thank you for being our guest at the Guy Harvey Resort. Your feedback is appreciated and is very helpful in our never-ending desire to improve. I'm sorry we didn't meet your expectations during this visit, especially when it came to lack of complimentary coffee in the lobby. We are always improving our property. Hopefully, if we get a chance to welcome you back, we will be able to earn your business. Respectfully,GHR Team

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved staying here. There was so much to do and the beach was great! The tours are great and we got to experience a true relaxed vacation. I will definitely visit this resort again and highly recommend it plus the pricing is more than fair!!
Stayed 8 nights in Dec 2023
Response from GM on 28 Feb 2024
Theresa, Thank you so much for your continuous patronage. We love welcoming you and your family at the Guy Harvey Resort St. Augustine Beach. Hopefully, we get a chance to see you back soon.Warm Regards,GHR Team

6/10 Okay

Julie

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from GM on 28 Feb 2024
Julie, Thank you for taking time our of your schedule to share your feedback and, most importantly, thank you for being our guest. We hope to welcome you back soon.Respectfully,GHR Team

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again!
Stayed 3 nights in Feb 2024
Response from GM on 29 Feb 2024
Cathy, Thank you for taking time to share your experience at the Guy Harvey Resort St. Augustine Beach. It is awesome to know that you "would stay again!". We hope to welcome you back soon.Respectfully,GHR Team