Ratings based on 245 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by Tony from hudson, Co

Squeaky floor

Posted 30-Mar-2014
Cons: Replace the mattress with a higher quality one and use the Righr sheets!!
Location: Had a great time in Zpringfield, mo.
The room over ours was very squeaky, the place is cheaply built. Beds very hard and the sheets would not stay on the mattress. I spent had to get out of bed several time in the middle of the night it put the fitted sheet back on the mattress.
2 out of 5
Recommended
for Personal Event
by A verified traveller

Cox South

Posted 02-Jan-2014 on Hotels.com
mini kitchen lacked cups/silverware. some mold on shower wall. breakfast was barely continental. staff was very nice. Hotel very convenient to Cox South Med Center.
3 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 07-Dec-2013 on Hotels.com
3 out of 5
Recommended
for Personal Event
by A verified traveller

it was close to hospital

Posted 07-Dec-2013 on Hotels.com
For the price, it was alright. Clean and convenient to the hospital my husband was in. Service was almost non-existant.
Comment from Hotel Management
15-Feb-2014 by Manager, Hotel Management
Thank you for taking the time to give us your feedback regarding your recent stay in Springfield. We are happy to hear that our location was convenient, just being minutes from the hospital. I am also glad to hear your room was clean and or rates were affordable. I apologize for the service you had mentioned. To reassure you, our staff is available 24/7 and we are here to help. We do hope to see you the next time you visit Springfield. Thank you.
1 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 05-Nov-2013 on Hotels.com
2 out of 5
Recommended
by L Haden from Nixa

dirty smoking rooms

Posted 04-Nov-2013 on Hotels.com
Where to begin.... Got a smoking room and the room was NASTY! Had a horrible smell, the cabinets were white inside, but tan color on the outside. Carpets had black stains on them. Almost everything in the room was stained from tar from the smokers. Top of fridge was filthy, light fixtures were brown and full of dust. Only good thing was the bedding and pillows were clean. I called at 10:30am for a noon check out (11am is normal) they had no problem with it, but I had 3 knocks on my door from housekeeping between 11-noon! Its like they just don't care about the smoking rooms, as the non smoking rooms are clean and wonderful.
2 out of 5
Recommended
for Personal Event
by A verified traveller

Posted 29-Oct-2013 on Hotels.com
It is an older hotel. The room was ok but not great. I wouldn't want to stay any longer than one night.
4 out of 5
Recommended
for Personal Event
by Paul from Arkansas

Convenient and clean

Posted 23-Oct-2013 on Hotels.com
Very convenient to all ameneties on the south side of Springfield. While the building itself is dated, the room was clean and I felt safe. My only complaints are the bathroom is too small and the bed was a little uncomfortable. But for the price and convenient location, this was well worth it.
5 out of 5
Recommended
for Business Travellers
by Ben

This traveller left a rating score only Posted 22-Oct-2013 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 22-Oct-2013