Ratings based on 271 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from Charleston, South Carolina

Beyond gross!

Posted 15-Sep-2014
Pros: Close to airport
Cons: Cleanliness!
I have never taken the time to post a review before but felt I had to warn my fellow travelers. This had to be the FILTHIEST place I've ever stayed in my life. Hallways WREAKED of cigarette smoke and stale beer and the room was even worse. I really don't even want to know what was going on with the chair and carpet. If it wasn't so late the night before a 6:15 AM flight I would have been out of there!!! Staff was super polite and helpful though...
1 out of 5
by A verified traveller

Beyond gross!

Posted 15-Sep-2014
Pros: Close to airport
Cons: Cleanliness!
I have never taken the time to post a review before but felt I had to warn my fellow travelers. This had to be the FILTHIEST place I've ever stayed in my life. Hallways WREAKED of cigarette smoke and stale beer and the room was even worse. I really don't even want to know what was going on with the chair and carpet. If it wasn't so late the night before a 6:15 AM flight I would have been out of there!!! Staff was super polite and helpful though...
3 out of 5
by A verified traveller from Arkansas

Inexpensive Hotel

Posted 11-Sep-2014
Pros: Friendly Staff.
Cons: Deep cleaning of rooms that pets have previously stayed in.
Location: Great location
Other than the fire alarm went off at 7AM. It wasn't that bad of a stay.
2 out of 5
by A verified traveller from Rhode Island

Cheap fiinishes and the smell of cigarettes

Posted 03-Sep-2014
Pros: Price/location.
Cons: Expand the cable options. Fix the plumbing. fumigate the rooms.
Location: Good location. Handy to highway and restaurants.
The low price should have alerted me that I was in for a low experience. The grounds were strewn with cigarette butts. The desk clerk was friendly and helpful. The room had a toilet which wouldn't flush and had been scarred with scrubbing. We were given another room very quickly, but it was on the smoking floor, so the smell of smoke was seeping into the "non-smoking" room, anyway. Limited cable options, confusing wi-fi sign-in.
4 out of 5
Recommended
for Everyone
by A verified traveller from Roswell,New Mexico

Nice pet friendly

Posted 02-Sep-2014
Had a rough start as the first room had fleas. Quick to move me and even washed my socks! The staff was super nice and all staff apologized about the inconvenience. Would stay again
4 out of 5
Recommended
for Everyone
by A verified traveller from Springfield MO

Odd smell, but price was great.

Posted 01-Sep-2014
I was shocked that I could get a relatively clean and comfortable room in a great area on the southside of Springfield MO for less than $50. The couple in front of us at check-in didn't use your service and paid over $70. There was a roten smell imminating from the small kitchen area. No harm...No foul...slept like baby.
1 out of 5
by A verified traveller from Kansas City

Hotel No Service

Posted 28-Aug-2014
Pros: The location and rate thru Expedia
Cons: The staff is terrible.
I arrived on a Tuesday evening at 7:20 pm. The clerk had a sign up saying she was on break until 7:30. SHe was sitting to my left playing on her phone. I said hello to her and she replied "I am on break until 7:30. I asked if someone could check me in and she replied that she was the only one there so I would have to wait until her break was over. I asked her to check me in and she refused until after her break. At that point she went back to playing on her phone. Had I not prepaid for this hotel from Expedia I would have walked out. I waited until 7:31 pm and then she got up and began to check me in. I have never been treated so rudely before. Angela clearly could not care less about the guests, only her phone and her break time. Save yourself the trouble an go to another hotel.
1 out of 5
Recommended
for Business Travellers
by Dennis from Payson IL

stay at day's inn instead.

Posted 28-May-2014 on Hotels.com
My wife and I stayed here over memorial day weekend. This place is not a traditional hotel. There is no daily maid service and the breakfast consists of fruit and granola bars. The hotel was generally a very clean and smelled of cigarette smoke. I would avoid this place.
Comment from Hotel Management
09-Aug-2014 by Manager, Hotel Management
Dennis - Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay with us over Memorial weekend did not meet your expectations. Your comments were reviewed by the staff, and we will be working to ensure our non-smoking areas remain smoke free and our housekeeping policy is communicated better. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the Springfield area.
5 out of 5
Recommended
for Spa
by tara from Springfield

best

Posted 27-May-2014 on Hotels.com
Best price Niven clean
4 out of 5
Recommended
for Personal Event
by John from Liberty, MO

Greater Ozarks Open stay

Posted 22-May-2014 on Hotels.com
Clean and convenient hotel for the tournament.