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Reviews of Hotel Split

4 out of 5
Hotel Split
Strožanacka 20, Podstrana

Reviews

9.2

Wonderful

Rating 10 - Excellent. 207 out of 299 reviews" "
Rating 8 - Good. 71 out of 299 reviews" "
Rating 6 - Okay. 13 out of 299 reviews" "
Rating 4 - Poor. 3 out of 299 reviews" "
Rating 2 - Terrible. 5 out of 299 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel. Excellent staff so helpful and friendly. Spacious room with balcony overlooking the sea. 15 mins by car to Split , use Uber or Bolt otherwise 30/40 euro for taxi.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was luxurious! Beautiful clean room to amazing view and beach!
Stayed 1 night in Oct 2023
Response from Hotel Split Marketing Team on 7 Nov 2023
Thank you Sanda for your beautiful review and kind words. We are glad you loved your stay and hope to see you again!Regards,

10/10 Excellent

R J H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful views, service and hotel comfort
Stayed 2 nights in Sep 2023
Response from Hotel Split Marketing Team on 5 Oct 2023
Dear Sir,Thank you for taking the time to leave a perfect rating! We appreciate your support and look forward to welcoming you back again for another exceptional experience.Best regards,

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Split Marketing Team on 5 Oct 2023
Dear Mr. Garret,Thank you for taking the time to leave a perfect rating! We appreciate your support and look forward to welcoming you back soon.Best regards,

10/10 Excellent

Gordan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Split Marketing Team on 20 Sept 2023
Dear Gordan,Thank you for your wonderful review and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another enjoyable stay.Warm regards,

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food, calm beach, staff are friendly and helpful
Stayed 2 nights in Sep 2023
Response from Hotel Split Marketing Team on 19 Sept 2023
Dear Colin,We're delighted to hear that you had an exceptional experience at our hotel! It's wonderful to know that you enjoyed the amazing food, the beach, and our friendly and helpful staff. Your positive feedback means the world to us, and we can't wait to welcome you back for another fantastic stay.Warm regards,

10/10 Excellent

Lynden

Travelled with group
Liked: Amenities
amazing hotel
Stayed 4 nights in Aug 2023
Response from Hotel Split Marketing Team on 15 Sept 2023
Dear Lynden,Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience with us. Your kind words motivate our team to continue delivering exceptional service. We look forward to welcoming you back to our hotel in the future.Warm regards,

2/10 Terrible

Yunsu

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
U
Stayed 4 nights in Jul 2023
Response from Hotel Split Marketing Team on 7 Aug 2023
Dear Yunsu,Thank you for sharing your rating. We value your input as it helps us improve. If there are specific areas you believe we can enhance, please feel free to let us know. We hope to have the privilege of welcoming you back in the future for an improved experience.Best regards, Hotel Split Marketing Team

2/10 Terrible

francesco

Stayed 7 nights in Jul 2023
Response from Hotel Split Marketing Team on 24 Jul 2023
Dear Francesco,Thank you for taking the time to share your feedback with us. We are genuinely sorry for the issues you might have encountered during your recent stay. Providing a positive experience for our guests is of utmost importance to us, and we regret that we did not meet your expectations.Our team is dedicated to ensuring our guests have a comfortable and pleasant stay, and we will work diligently to address all the possible issues!Best regards,

8/10 Good

Ulrik

Stayed 7 nights in Jul 2023
Response from Hotel Split Marketing Team on 21 Jul 2023
Dear Ulrik,Thank you for your valuable feedback. We appreciate your rating and are glad you chose our hotel. Your satisfaction is our top priority, and we will continue to improve to offer you an even better experience on your next visit.Best regards,

2/10 Terrible

Giampaolo

Stayed 5 nights in Jul 2023
Response from Hotel Split Marketing Team on 24 Jul 2023
Dear Giampaolo,Thank you for sharing your feedback with us. We sincerely apologize for any issues you might have had during your stay. Providing excellent service is our top priority, and we regret that we fell short of your expectations. Your review will be taken into account as we continue to improve our services.Best regards,

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complain
Wir hatten bei einem Zimmer Preis von273 € pet Nacht keine Klimaanlage, Toilettenspülung hat nicht funktioniert. Waren sehr enttäuscht.
Stayed 1 night in Jul 2023
Response from Hotel Split Marketing Team on 24 Jul 2023
Dear Sir,Thank you for taking the time to share your feedback with us. We sincerely apologize and deeply regret the inconvenience you experienced during your stay.Please rest assured that we are taking your feedback seriously, and our maintenance team is working to address these issues promptly. We understand the importance of providing a comfortableand enjoyable stay for our guests, and we are committed to making the necessary improvements to ensurethis doesn't happen again.Thank you for bringing this to our attention.Sincerely,

10/10 Excellent

Sophia

Stayed 8 nights in Jun 2023
Response from Hotel Split Team on 8 Jul 2023
Dear Sophia,thanks for your great review. We are looking forward to welcoming you again, hopefully.

10/10 Excellent

Sonia

Stayed 7 nights in Jun 2023
Response from Hotel Split Team on 8 Jul 2023
Dear Sonia,we are glad you enjoyed your stay. We are looking forward to welcoming you again, hopefully.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Hotel Split Marketing Team on 3 Jul 2023
Thank you for sharing your great review! We can't wait to welcome you back and ensure that your future visits are just as remarkable.

10/10 Excellent

Robin

Stayed 6 nights in Jun 2023
Response from Hotel Split Marketing Team on 3 Jul 2023
We appreciate your wonderful feedback! We look forward to serving you again and providing you with more exceptional experiences.

10/10 Excellent

Sebastien

Stayed 1 night in Jun 2023
Response from Hotel Split Marketing Team on 2 Jul 2023
We're overjoyed to receive such a positive review! Thank you for choosing us. We can't wait to welcome you back and ensure that your future visits are just as remarkable.

10/10 Excellent

Lasse

Stayed 1 night in Jun 2023
Response from Hotel Split Marketing Team on 30 Jun 2023
Thank you for your glowing review! We strive to provide the best service possible, and it's fulfilling to know we succeeded.

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
The hotel staff from the manager, bar service, and housekeeping made sure our stay was great. They want out of their way to accommodate our group and provided great suggestions on places to eat.
Stayed 1 night in Jun 2023
Response from Hotel Split Marketing Team on 30 Jun 2023
We're delighted that you had a fantastic experience! Your positive review brightened our day. At Hotel Split, we pride ourselves on delivering exceptional service and exceeding our customers' expectations!

8/10 Good

Ewa

Stayed 1 night in Jun 2023
Response from Hotel Split Marketing Team on 21 Jul 2023
Dear Ewa,Thank you for your valuable feedback. We appreciate your rating and are glad you chose our hotel. Your satisfaction is our top priority, and we will continue to improve to offer you an even better experience on your next visit.Best regards,

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Great beach and helpful staff
Stayed 3 nights in Jun 2023
Response from Hotel Split Marketing Team on 30 Jun 2023
Thank you for your review. We genuinely appreciate your support and trust in our brand and we wish you all the best!

10/10 Excellent

Mia

Stayed 2 nights in Jun 2023
Response from Hotel Split Marketing Team on 30 Jun 2023
Thank you for a fantastic review. It means a lot to us that you took the time to review our Hotel and service. Thank you for your support and recommendation! We strive to deliver the best possible service to our customers.

8/10 Good

Samuel

Stayed 7 nights in Jun 2023
Response from Hotel Split Marketing Team on 30 Jun 2023
Thank you for your rating! We'll address any areas of improvement to ensure an even better experience next time.

10/10 Excellent

Lief

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and well maintained property with its own beach and lots of amenities. The staff was very friendly and accommodating. The on-site dinning was exceptional. The hotel exceeded expectations.
Stayed 2 nights in Jun 2023
Response from Hotel Split Marketing Team on 30 Jun 2023
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team works diligently to ensure that every customer receives exceptional service, and your positive feedback reassures us that we're on the right track. We value your satisfaction above all else, and we're grateful for the opportunity to serve you. If there's anything else we can do to enhance your experience or assist you further, please don't hesitate to let us know. We look forward to serving you again in the future!

8/10 Good

Audun

Stayed 8 nights in Jun 2023
Response from Hotel Split Marketing Team on 30 Jun 2023
We appreciate your 8 out of 10 rating! It lets us know that we're on the right track. We'll strive to make your next stay even more enjoyable.

10/10 Excellent

Anne-Marie

Stayed 3 nights in Jun 2023
Response from Hotel Split Marketing Team on 30 Jun 2023
We're very happy with your 10 out of 10 rating! It motivates us to keep providing outstanding service. We hope to welcome you back soon.

10/10 Excellent

thammarat

Stayed 1 night in May 2023
Response from Hotel Split Marketing Team on 30 Jun 2023
Thank you for taking the time to rate your stay! Your 10 out of 10 rating means a lot to us. We'll strive to make your next visit even more memorable.

10/10 Excellent

Riitta

Stayed 4 nights in May 2023
Response from Hotel Split Marketing Team on 30 Jun 2023
We're delighted to see your rating of 10 out of 10! It means a lot to us. We hope to exceed your expectations during your next visit.

4/10 Poor

John

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Not quite as advertised
Overall, we had a frustrating stay at the hotel as we didn’t the experience that was promoted. This is how the site we booked on promotes Hotel Split ‘…grab a bite to eat at L'Aroma restaurant, which serves Mediterranean cuisine and is open for breakfast, lunch and dinner. A rooftop terrace, a bar/lounge and a fitness centre are other highlights at this upmarket hotel.’ The L’Aroma restaurant was closed so breakfast was served in a room with a view of the car park, and food was available from 3pm from the Lobby bar – which to be fair has a great view of the sea. The pool wasn’t also wasn’t open, although other hotels nearby did have their pools open. I know it was early in the season but we only found that these facilities were not available out when we got there. I would have expected to be told before we got there. We booked a Superior Double Room with a sea view and Terrace. The patio directly outside our room had not been cleaned, possibly for months as not only was it dirty but the drain was blocked. There were a number of issues with our room including a safe we couldn’t lock, cupboard lights that wouldn’t go out (making the room quite light at night time) and the main curtains missing some hooks. Housekeeping was a bit hit and miss – some days the carpets were vacuumed, some days surfaces were cleaned but not every day. We have mentioned these (and other) the issues with the hotel. It was so frustrating as with a bit more eye for detail these should never ha
Beach front
L'aroma restaurant
Beds after housekeepoing have visited
View from the bar
Stayed 7 nights in May 2023

8/10 Good

Roy

Stayed 2 nights in May 2023
Response from Ivana, front desk manager on 19 May 2023
Dear Roy,Thank you for staying with us and for sharing your review.It was our pleasure having you here.All the best

10/10 Excellent

Lynda

Stayed 2 nights in May 2023
Response from Ivana, front desk manager on 19 May 2023
Dear Lynda,Thank you very much for your review and for staying with us. Although a short stay, it was our pleasure having you here.All the best Hotel Split team

10/10 Excellent

Richard

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at hotel split are so friendly. They made us feel so at home. Everything was really well done at the hotel, but it’s the friendliness and professionalism of the staff that made it special. We will be back!
Stayed 6 nights in Apr 2023
Response from Hotel Split Team on 15 Apr 2023
Dear Richard,Thank you so much for staying with us, it was our pleasure having you and your lovely family as our guests. It is great to know that you felt like home andwe would love to welcome you again.All the best Hotel Split Staff

8/10 Good

Antti

Stayed 3 nights in Sep 2022
Response from Hotel Split Management on 4 Oct 2022
Dear Antti,Thank ou for leaving us a high score review. All the best

10/10 Excellent

Laura

Stayed 2 nights in Sep 2022
Response from Hotel Split Management on 29 Sept 2022
Hello dear Laura, Thank you for leaving us a 10/10 review. Looking forward to having you with us again at Hotel Split

10/10 Excellent

Martin

Stayed 3 nights in Sep 2022
Response from Hotel Split Management on 29 Sept 2022
Hello dear Martin, Thank you for leaving us a 10/10 review. Looking forward to having you with us again at Hotel Split,

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful! The staff were so friendly and really couldn’t do enough for you! They had so much to offer - I don’t think they missed anything off their extensive list of services - they’ve really thought about their customers and it shows! The room was super clean and spacious and the view from the balcony was just stunning. Perfect place to watch the sunset! The location is just outside of Split - a 10-15 min Uber ride to Split city centre was so easy to organise. We thoroughly enjoyed our stay and wished we could have stayed longer! Highly recommend! :)
Stayed 2 nights in Sep 2022
Response from Hotel Split Management on 29 Sept 2022
Hello dear Catherine, thank you for sharing your experience with us. Reading all of your kind words makes us know we are doing what we love in the best way possible. We are glad you enjoyed all of our services and that we exceeded your expectations. See you next time! Kind regards.

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, smart and quiet hotel. Lovely outlook over the small very clean beach with a handful of small restaurants nearby. It’s not too far from the centre of Split but the road to and from can be a bit of a nightmare due to heavy traffic.
Stayed 9 nights in Sep 2022
Response from Hotel Split Management on 29 Sept 2022
Hello dear Claire,thank you for choosing us for your vacation. It's nice to read you enjoyed our boutique hotel and especially our location. Very calm area and easy to reach the Split center for more city sights. Looking forward to having you with us again.

8/10 Good

Asbjørn

Stayed 4 nights in Sep 2022
Response from Hotel Split Management on 29 Sept 2022
Dear Asbjørn, we appreciate your high score review for your stay with us, thank you, and see you again!

8/10 Good

Lori, Tarrytown

Travelled with partner
Liked: Cleanliness
The hotel location was wonderful on the sea, however, the rooms on the surface are remodeled, but they are not complete and still have a bad musty smell that remains. It was nice to have a restaurant, however the dessert were old and stale. When I brought it to their attention, in order to inform them only, the wait staff was confrontational. The change provided was wrong as well, and I had to ask to the correct change amount.
Stayed 2 nights in Sep 2022
Response from Hotel Split Management on 29 Sept 2022
Hello dear Lori, thank you for the time to write about your experience with us. We are happy to hear you enjoyed our hotel location, right at the beach. Every one of our guests deserves a full experience and we are sorry you felt the opposite of that. Hoping that in the future we will have the opportunity to welcome you again and show you Hotel Split in a full glow. Kind regards,

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A super location, with its own private beach that was clean and safe. The staff were fantastic and really attentive for the whole trip. Its clear that some of the hotel has suffered from the effects of the pandemic and a loss of tourism but it is definitely a fantastic place for a week relaxing by the clear sea. Rooftop terrace food was also a really nice touch on our final evening and would reccomend a visit there if you stay.
Stayed 5 nights in Aug 2022
Response from Hotel Split Management on 4 Oct 2022
Dear Thomas,thank you for gathering all of the highlights of your stay with us in one review.We are delighted you enjoyed all aspects of our services and what hotel Split can offer. Thank you for your recommendation for our restaurant and location, we are looking forward to welcoming you again as our guest. Kind regards

8/10 Good

Göran

Stayed 5 nights in Aug 2022
Response from Hotel Split Management on 15 Sept 2022
Dear Goran, we appreciate your high score review for your stay with us, thank you, and see you again!

10/10 Excellent

Helena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were SO impressed with Hotel Split. The staff were really helpful & friendly; the beach-front setting was absolutely stunning; the decor was modern & tasteful; the rooms were large & clean; and the food in all 3 restaurants was delicious. Fantastic first experience of Croatia, thank you.
Stayed 4 nights in Aug 2022
Response from Hotel Split Management on 22 Aug 2022
Hello dear Helena,thank you for choosing us to be a part of your vacation and for sharing this positive feedback. Reading you enjoyed all aspects of our services means for us we are doing what we love in the best possible way. Making your stay a memorable one gives us a boost to be even better. Until we meet again, kindest regards,

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is beautiful. Great friendly staff. Location is wonderful 😎
Stayed 9 nights in Jul 2022
Response from Hotel Split Management on 12 Aug 2022
Hello dear Patricia, thank you for your time and for sharing your review with us, we are very happy to hear we took great care of you, especially our staff & location. Hope to see you again at Hotel Split. Kind regards,

10/10 Excellent

Ludwig

Stayed 2 nights in Aug 2022
Response from Hotel Split Management on 18 Aug 2022
Hello dear Ludwig, Thank you for leaving us a 10/10 review. Looking forward to having you with us again at Hotel Split,

10/10 Excellent

Fredrik

Stayed 5 nights in Aug 2022
Response from Hotel Split Management on 9 Aug 2022
Dear Fredrik, we appreciate your 10/10 review for your stay with us, thank you, and see you again!

10/10 Excellent

Nikola

Stayed 1 night in Aug 2022
Response from Hotel Split Management on 9 Aug 2022
Dear Nikola, we appreciate your 10/10 review for your stay with us, thank you, and see you again!

8/10 Good

Deepak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Split
The staff was helpful and friendly. The location was not very far from Split and we used Uber to travel every day. The daily fare was roughly £8-10 sterling. The morning breakfast was excellent and the service staff was very friendly. There are beach restaurants (at level-4 via lift) which were good for evenings meals.
Stayed 4 nights in Jul 2022
Response from Hotel Split Management on 9 Aug 2022
Hello dear Deepak, we are delighted to hear you enjoyed all aspects of your stay with us and that our staff took great care of you. This kind of experience is something we are striving for. Thank you also for the photos and for sharing your room view, looking forward to having you with us again!

8/10 Good

Stéphanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Hotel Split Management on 9 Aug 2022
Dear Stéphanie, we appreciate your high score review for your stay with us, thank you, and see you again!

8/10 Good

Nils Arne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022
Response from Hotel Split Management on 9 Aug 2022
Dear Nils, we appreciate your 10/10 review for your stay with us, thank you, and see you again!

10/10 Excellent

Mohammad

Stayed 6 nights in Jul 2022
Response from Hotel Split Management on 9 Aug 2022
Dear Mohammad, we appreciate your 10/10 review for your stay with us, thank you, and see you again!