The check in staff was very nice and helpful but the valet staff not so much. I tipped the guy ten dollars for parking my car and bringing my bags up to my room and the guy acted like he had an attitude as if I didn't give him enough of a tip.
The room was great. The young lady that checked me in gave me an upgrade right on the spot without me even asking. Sweet... Although I stayed during the week and not on a weekend. The bed was comfortable and had a restful night sleep. I would recommend this hotel to my friends and family. I will stay here when I visit Reno again.
"A very nice and relaxing stay in downtown Sparks!"
The place was very nice and clean. The location was awesome and the staff was awesome and very helpful. It has the Victorian look and was very cozy and relaxing. The room also includes in room coffee, microwave and fridge and has a nice counter space but it is a little tight. It’s a short walk to the casinos and a couple restaurants. We loved the place and location and would stay here again!
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