Hotel was very clean; staff were very polite. There were several times I went to the counter and I had to ask someone walking around if there is anyone at the counter that can help me. But once someone was actually there to help me it was clear that the staff are very helpful. I had a lot of difficulty connecting to the internet; I have a MAC and have been able to connect easily in airports, hotels across the world & I have a degree in information systems management. However, I was only able to connect to your internet after a couple hours of trying & with help from staff; this should be a relatively easy process but it was frustrating. Also, in the restaurant, the staff need more help; they were always walking around helping but they could not help more than ten tables with two servers.....I had to get up overtime to ask for something.....we are all on business and don't have time to wait too long.
I was exhausted when I arrived and was met with cookies and a bottle of water. The registration people were friendly, even giving me a map quest to my training location scheduled for the next day. I asked for a room away from the elevator and was accommodated. The room was clean and relaxing...relatively noise-free.
Thanks for having me in that hotel , this is the best hotel that I have been to . They took their customers as the best and they treat them as kings. I love the hotel because they are always there when you call and they talk to you nicely, they are so lovely and they are so respectful.i will always recommend my friends ,families.i love this hotel and I will return again
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