Dear Guest,We deeply regret the inconvenience caused during your stay. It's disheartening to hear that your experience did not meet your expectations, especially in regards to the availability of the thermal baths.Our aim is to create a perfect atmosphere of relaxation and enjoyment, and it's unfortunate that we fell short this time. We highly value your feedback as it enables us to improve our services and ensure that every guest leaves with a positive impression.Please accept our sincerest apologies for any disappointment caused. We hope to have the opportunity to welcome you back in the future, and provide the experience that you expected and deserve.Kind regards,Your Team of the Dorint Thermenhotel Freiburg

Dear Guest,It's a pleasure to read that you found our hotel to be a good place for travellers and appreciated the quiet and friendly environment. We are also glad to know you found our hotel nearly perfect - we always aim to create an enjoyable stay for our guests.We are sorry to hear that your dining experience did not fully meet your expectations. Please know that we are committed to offering a diverse range of culinary experiences to cater to different tastes and preferences. We understand your perspectives and appreciate your candid feedback.We truly hope that we can look forward to welcoming you back soon.Kind regards,Your Team of the Dorint Thermenhotel Freiburg

Vielen Dank für Ihre Bewertung. Wir freuen uns zu hören, dass Sie mit Ihrem Aufenthalt zufrieden waren. Wir sind bestrebt, unseren Gästen ein komfortables und angenehmes Erlebnis zu bieten, und wir freuen uns, dass uns dies bei Ihnen gelungen ist. Bitte lassen Sie uns wissen, ob wir noch etwas tun können, um Ihren nächsten Besuch noch besser zu machen.Mit freundlichen Grüßen Ihr Team vom Dorint Thermenhotel Freiburg

Dear Guest,Your kind words about our hotel's location, breakfast, and thermal pools are truly appreciated. It's delightful to hear that you enjoyed these aspects of your stay with us at the Dorint Thermenhotel Freiburg.We take note of your comment about the absence of air conditioning. Our commitment to creating a healthy and environmentally friendly setting led us to opt for natural ventilation in our rooms. We understand that this might have caused some discomfort during exceptionally hot days and we apologize if this was the case.We look forward to hosting you again and providing you with an even better experience next time.Kind regards,Your Team at the Dorint Thermenhotel Freiburg

Wir entschuldigen uns, dass Sie mit Ihrem Aufenthalt nicht ganz zufrieden waren. Wir nehmen Rückmeldungen wie die Ihrige sehr ernst, um die Qualität unserer Dienstleistungen ständig zu verbessern. Wir wären Ihnen dankbar, wenn Sie uns genauere Informationen zur Verfügung stellen könnten, damit wir verstehen, was Ihre Unzufriedenheit verursacht hat, und die notwendigen Schritte unternehmen können, um etwaige Probleme zu beheben oder unsere Dienstleistungen zu verbessern. Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben.Mit freundlichen Grüßen Ihr Team vom Dorint Thermenhotel Freiburg

Wir entschuldigen uns dafür, dass Ihr Aufenthalt bei uns nicht so angenehm war, wie er hätte sein sollen. Wir bemühen uns, den bestmöglichen Service zu bieten, und es ist klar, dass wir Ihre Erwartungen nicht erfüllt haben. Wir würden uns freuen, wenn Sie uns ein wenig mehr über Ihre Erfahrungen erzählen könnten, damit wir Ihr Feedback nutzen können, um unseren Service zu verbessern. Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung mitzuteilen.Mit freundlichen Grüßen Ihr Team vom Dorint Thermenhotel Freiburg

Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben. Es ist unsere oberste Priorität, dass alle unsere Gäste einen angenehmen und komfortablen Aufenthalt haben. Es freut uns sehr zu hören, dass wir Ihre Erwartungen erfüllen und Ihren Aufenthalt auf die bestmögliche Weise unvergesslich machen konnten. Vielen Dank, dass Sie sich für uns entschieden haben, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenIhr Team des Dorint Thermenhotel Freiburg

Dear guest,Thank you very much for your great rating for your stay in our house. We thank you for your kind words about our staff and the cleanliness in the house.We hope you had a nice and relaxing time in Freiburg and we would be very happy to welcome you again soon in our house.With kind regards

Dear Guest, Thank you for your review of your stay at our hotel. We would like to apologise deeply for the inconvenience caused. The situations you described are indeed not up to our standards and we will discuss them internally with the housekeeper. Our Vital Breakfast has a variety of offers for our guests, we regret that we did not meet your expectations. We hope you still enjoyed your time with us and would appreciate a second chance from you With best regards

Dear guest, Thank you for your kind rating of our house. We are very pleased that you have felt comfortable with us and would be very happy to welcome you once again. Best wishes, Your Gesundheitsresort Team

Dear guest, Thank you very much for the evaluation of your stay in our hotel! We are looking forward to another visit from you. Best regards, Your Gesundheitsresort Team

Lieber Gast, wir bedanken uns bei Ihnen, dass Sie sich die Zeit genommen haben Ihren Aufenthalt in unserem Haus zu bewerten. Wir hoffen, dass Sie Erholung und Entspannung bei uns im Haus finden konnten und würden uns freuen Sie erneut bei uns begrüßen zu dürfen. Herzliche Grüße aus dem Mooswald Ihr Team des Gesundheitsresort Freiburg

Dear guest, thank you very much for the evalutaion of your stay. We are pleased to see that you enjoyed your stay and we are looking forward to welcoming you again soon. Kind regards Your Gesundheitsresort Freiburg

Dear client, thank you very much for the positive evaluation of your stay. We hope that you were able to spend a pleasant stay with us and look forward to welcoming you as our guest again in the future. Kind regards Your Gesundheitsresort Freiburg

Sehr geehrter Gast, vielen Dank für diese positive Bewertung Ihres Aufenthalts in unserem Haus. Wir freuen uns, wenn Sie erholsame und entspanende Tage in Freiburg verbringen konnten und hoffen, dass Sie eine angenehme Rückreise hatten. Es ist uns eine Freude Sie bei Ihrem nächsten Besuch wieder bei uns begrüßen zu dürfen. Viele Grüße Ihr Team des Gesundheitsresort Freiburg

Dear guest, we are glad to hear that you enjoyed your stay with us. It is lovely to see that you and your girlfriend spend a relaxing time and are completly satisfied with our service. We are looking forward to welcoming you again soon! Kind regards Your Gesundheitsresort Freiburg

Dear guest, Thank you for your kind rating of our house. We are sorry that you didn´t have felt comfortable with us. Best regards,

Sehr geehrter Gast, wir bedanken uns für Ihre Bewertung. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen. Mit besten Grüßen, Ihr Gesundheitsresort Team

Dear guest, Thank you for your kind rating of our house. We are very pleased that you have felt comfortable with us and would be very happy to welcome you once again. Best regards, Your Gesundheitsresort Team

Dear guest, Thank you very much for the evaluation of your stay in our hotel. We understand that this time you are not satisfied with the Keidel bath. Both on our website, the booking portals and our hotel brochure these changes are already noted us adapted. But to avoid misunderstanding, we communicate again this structure on every website and flyer or other appearance. We hope you still enjoyed your stay and are looking forward to welcome you here again. Best regards, Your Gesundheitsresort Team

Dear guest, We thank you for the rating for your stay with us. We are glad that you especially appreciated the location of the house. We apologize for the inconvenience we have caused you. I will pass on your constructive criticisms to the relevant department. We hope you still enjoyed your stay and are looking forward to welcome you here again. Best regards, Your Gesundheitsresort Team

Sehr geehrter Gast, wir bedanken uns für Ihre Bewertung. Wir hoffen, Sie hatten einen schönen Aufenthalt und würden uns über Ihre Wiederkehr sehr freuen. Mit freundlichen Grüßen, Ihr Gesundheitsresort Team

Dear guest, Thank you very much for the evaluation of your stay in our hotel! You are right, unfortunately, there was a power blackout on one day, for which we could unfortunately do nothing. Our team was always anxious to make a pleasant stay possible for all guests despite its restriction. We looking forward to another visit from you. Best regards, Your Gesundheitsresort Team

Dear guest, thank you for your kind rating of our house. We are very pleased that you have felt comfortable with us and would be very happy to welcome you once again. Best regards, Ihr Gesundheitsresort Team

Sehr geehrter Gast, wir bedanken uns für Ihre Bewertung. Wir hoffen, Sie hatten einen schönen Aufenthalt und würden uns über Ihre Wiederkehr sehr freuen. Mit freundlichen Grüßen, Ihr Gesundheitsresort Team

Dear guest, Thank you for your evaluation and comments on various topics. We hope you could enjoy your stay with us and would be pleased to welcome you soon again with us in the house. With best regards, Your Gesundheitsresort Team

Dear guest, thank you for your kind rating of our house. We are very pleased that you have felt comfortable with us and would be very happy to welcome you once again. Best regards, Ihr Gesundheitsresort Team

Dear guest, Thank you very much for the evaluation of your stay in our hotel! We looking forward to another visit from you. Best regards, Your Gesundheitsresort Team

Dear guest, thank you for your kind rating of our house. We are very pleased that you have felt comfortable with us and would be very happy to welcome you once again. Best regards, Ihr Gesundheitsresort Team

Sehr geehrter Gast, herzlichen Dank für Ihre freundliche Bewertung. Es freut uns, dass Sie sich wohlgefühlt haben und würden uns freuen, Sie bald wieder bei uns im Haus begrüßen zu dürfen. Mit besten Grüßen, Ihr Gesundheitsresort Team

Dear guest, Thank you very much for the evaluation of your stay in our hotel! We are glad that you had a great stay with us. Due to a change at our cooperation partner, the KEIDEL Mineral-Thermalbad, we are currently unable to sell any spa and sauna entries through our reception. The sale is currently exclusively at KEIDEL Bad. Our guests can still use the tunnel from the hotel to the thermal bath after acquisition of the entries. We looking forward to another visit from you. Best regards, Your Gesundheitsresort Team

Dear guest, Thank you very much for the evaluation of your stay in our hotel! We are glad that you had a great stay with us. You are right that it can be very warm in the summer months. Since we are a health resort and the health of our guests is very important to us, all our rooms (except the suites) do not have air conditioning. We ask for your understanding of our guests. Yours sincerely Ihr Gesundheitsresort Team

Dear guest, Thank you very much for the evaluation of your stay in our hotel! We are glad that you had a great stay with us. You are right that it can be very warm in the summer months. Since we are a health resort and the health of our guests is very important to us, all our rooms (except the suites) do not have air conditioning. We ask for your understanding of our guests. Coffee/tea making facilities are available in our room categories Superior, Deluxe and Suites.On request, you can always get a kettle with a selection of tea in your room or we can also bring you a coffee in your room. Best regards, Your Gesundheitsresort Team

Dear guest, Thank you very much for the evaluation of your stay in our hotel and the notes on various topics. We are really glad to read that you had a great time with us and looking forward to welcome you soon again. Best regards, Your Gesundheitsresort Team

Dear guest, thank you for taking the time to rate our house. You are right that you have to log in again after a certain time for the Wifi. This is done for security reasons, the longer devices in a network, the more susceptible it is for third party access. We offer our guests the free use of a fitness area of 1200 SQM. Such an offer is unusual for hotels, so we have a physiotherapy unit that also offers orthopedic rehabilitation. Regarding your note that we do not offer a treadmill I have to inform you that we have 3 running machines from Woodway and Miha. We hope you could relax a bit despite your criticisms and wish you a Merry Christmas. Best regards Ihr Gesundheitsresort Team

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben unser Haus zu bewerten. Es freut uns sehr, dass Ihnen der Aufenthalt bei uns gefallen hat. Wir würden uns sehr freuen Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Dorint Resort Team

Dear guest, Thank you very much for the great evaluation of your stay in our hotel! We are hoping to welcome you soon again. Best regards, Your Dorint-Team

Dear guest, Thanks a lot for this great evaluation and your many words full of praise about your stay in our hotel. We are hoping to welcome you soon again. Best regards, Your Dorint-Team

Dear Guest, thank you for your warm words about our House. It is nice to hear, that you had a pleasant stay with us. Looking foward to see you again. your sincerely Ihr Team vom Gesundheitsresort

Dear guest, Thank you very much for this excellent evaluation as well as your many words full of praise. We are very glad to read that you had a great time with us. We apologize for the unpleasant confrontation with our colleague from the night shift.We have already had a conversation with him. We are looking forward to welcome you soon again! Best regards, Your Dorint-Team

Dear guest, Thank you very much for the evaluation of your stay in our hotel. We are very pleased to read that you especially enjoyed our quiet location of the hotel. We can understand that there are a few days a year, which is quite warm in the rooms. We offer our guest a fan. Only our suites and public areas have air condion. We hope to welcome you back to our hotel for another occasion! Best regards, Your Dorint-Team

Sehr geehrter Gast, vielen Dank für Ihre positive Bewertung. Wir würden uns sehr freuen Sie bald wieder in unserem Hause begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Dorint Team