Staff without exception were welcoming, attentive and very friendly. We had breakfast and dinner in the restaurant, both were very good and dinner particularly was superb. Bedroom was ok, the skirting boards were dusty and could do with a more thorough clean. Pillows are awful, far too soft.
Lovely big rooms,plenty of room to play hide & seek with my 2 year old!
Pool not very big,or deep,but perfect to have a splash & unwind after a long car journey.
Staff were incredibly friendly and always happy to give a balloon and a big fuss to our little girl at mealtimes.
The toiled didn't flush in our room,when we arrived,but we reported it,and it was fixed straight away. We also had a very speedy delivery when we ordered room service on one night of our stay.
Overall a very enjoyable stay,with good food and friendly helpful staff.
Will defiantly stay here again.
The Hotel Mercure has always been my hotel of choice in Southampton. This time I was upgraded and the room was so comfortable, warm and very quiet. It made my stay extra special. As usual, the staff were most helpful and the food was excellent.
A stunning setting. Hotel staff were really welcoming. The room was lovely; clean and comfortable. Menu was reasonably priced but we didn't get chance to try anything. Free wifi!!
I would unhesitatingly recommend and book again. Better than a recent 5* stay!!
Andrew from kidderminster
Housed in a Grade I listed manor house, the New Place Hotel is situated in Southampton and boasts easy access from M3 and M27 …More
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