Staff without exception were welcoming, attentive and very friendly. We had breakfast and dinner in the restaurant, both were very good and dinner particularly was superb. Bedroom was ok, the skirting boards were dusty and could do with a more thorough clean. Pillows are awful, far too soft.
Stayed for one night as visited peppa pig world, only 5 mins down the road. Hotel nice and clean and room clean and tidy, only downside was the food especially for the price you pay, £12.95 for a burger and chips which was worse than a pub grub meal, very bland!!! the menu is very much poshed up and sounds lovely but we were very disappointed, wouldn't have a meal there again, would rather go out and find a decent restaurant.
Lovely big rooms,plenty of room to play hide & seek with my 2 year old!
Pool not very big,or deep,but perfect to have a splash & unwind after a long car journey.
Staff were incredibly friendly and always happy to give a balloon and a big fuss to our little girl at mealtimes.
The toiled didn't flush in our room,when we arrived,but we reported it,and it was fixed straight away. We also had a very speedy delivery when we ordered room service on one night of our stay.
Overall a very enjoyable stay,with good food and friendly helpful staff.
Will defiantly stay here again.
I stayed here the night before my cruise on QM2. It is in a great location with everything a convenient walking distance. I even walked to the pier with my suitcase as it was only about 10 mins. The room was compact but comfortable and there is a nice area to sit outside
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