Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
75% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified traveller

All let down by...

Posted 15-Apr-2014
All was fine except that breakfast didn't arrive in the room as requested for 7:30 am. This meant that we were late for the meeting I had at 8:00 am at the conference facility next door, and had to leave without breakfast. So, if you are using this as a stay-over for the meeting centre please ensure that you get the staff to double check your early room service breakfast!
3 out of 5
Recommended
for Couples
by David from West Yorkshire

Convenient location

Posted 13-Oct-2013
Pros: The adjacent leisure facilities are very good and free to those staying at the hotel. Check-in was very straigtforward and quick.
Cons: The decor in parts of the older building is very tired-looking.
A room-only overnight stay. Room comfortable, spacious and clean. Although there was a wedding on the same night, it was not noisy in the part of the hotel where we were. We did not eat at the hotel due to early departure in the morning.
5 out of 5
Recommended
for Everyone
by keith from Lincolnshire, UK

family break

Posted 13-Aug-2013
Pros: swimming with the kids in the pool
Cons: none it was a great stay
Location: quite location just of the motorway about 2minutes from the turnoff
the hotel was great the service was execelent and they were so kind and helpfull with my children. they have asked to go back already
3 out of 5
by Graham from York, UK

Okay, but only for one night.

Posted 08-May-2013
Cons: Comfort of the bed
Location: Ideal for access to the M1/M18 motorway
Hotel is generally okay and looks as if it has recently been redecorated. Unfortunately, we got assigned a multi-use room (that could be used both as a standard room, or as a meeting room). This meant that the room was very big, but the fold-away bed was not very comfortable. Luckily we were only staying the one night. Additionally, the breakfast was nothing special and definitely not worth the price they where charging. Can't comment on the leisure facilities as we didn't use them.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

best in the area so far!

Posted 02-Mar-2013
Pros: the heath spa is good
Cons: service in the restaurant
Location: not much to leave hotel for
the breakfast is worth avoiding - service is poor missing cups knifes and the waiting is not very visible
4 out of 5
Recommended
for Families
by A verified traveller

Pleasant stay

Posted 04-Dec-2012
Pros: The spa facilities, and pool
Cons: The noise at night and roudy people
Location: It was perfect for what we needed
The hotel is easy to find and beautiful. The only issue I had is that I have two children on my own and a buggy which made it a rather long journey from the car park to the actual lobby. Again, getting from our room to the spa etc was a treck but overall we enjoyed our stay very much. The staff were very friendly and helpful. The food was excellent and the room service very prompt and staff again friendly. The bill was actually lower than I was expecting which is a bonus!
3 out of 5
by A verified traveller

Beware of the food

Posted 09-Nov-2012
The hotel has clearly worked hard to obtain a 4* rating from the AA, however its food/kitchen completely lets it down. The food was disgusting in the hotel on the night we stayed there and it had an effect on the overall stay at the hotel. The reception staff were lovely and so too the lad behind the bar. The waiting staff (apart from the deputy manager) were incompetant, didn't know the menu and were happy to backchat when asked a question. Please sort it out Hellaby Hall otherwise it will be to your demise which would be such a shame.
4 out of 5
Recommended
for Everyone
by Visitor from Grimsby, North East Lincolnshire, UK

Free swiming pool

Posted 06-Nov-2012
Pros: Friendly and helpful staff
Cons: Noisy guests
Location: Very convinient
We were given single room even though being family of 5 but that was quickly sort it and we were given family double room instead as booked. Staff was very friendly and helpful. Swiming pool with sauna, steam room and jacuzzi is free what is great for families. Other guests were noisy even late at night and there was smell of cigarette smoke outside room even though there is clear no smoking sign on every door. Staff said in the morning to give reception a ring and they will deal with it so we have to try that next time or maybe next time we will have more user friendly neighbours... Overall 4 star hotel 4 stars from me
4 out of 5
Recommended
for Families
by A verified traveller

Great family hotel & location for South Yorkshire

Posted 23-Oct-2012
Needed somewhere to stay as we had a christening in Sheffield. Prices for hotels in Sheffield were pricy so we took the chance staying outside of town and in Rotherham and it was a great choice. Hotel initially forgot to take into account that we were traveling with my 7 year old daughter as I spotted this at the check in but they upgraded for free to a larger family room. (Initially when I called there were non available but was advised to book a double and they would get a small bed in there, this didn't happen but better result came of this).The rooms are comfortable. The wall paper in the room has seen better days as this was peeling off and not many instructions on how to use most facilities but outside of this, the staff were friendly, the pool and the gym were great and location also good. Very pleasant stay and would stay there again!
5 out of 5
Recommended
for Everyone
by Spencer from London, Greater London SW5, UK

Good all rounder

Posted 15-Oct-2012
Pros: bedroom, free wifi
I actually booked this for a colleague of mine who was in the area on business for us , but I contacted them and they have asked me to say that the hotel was lovely and the staff and service they received was great and they will definitely return next time they are in that area. So thank you Expedia for an easy booking system and thank you to the hotel as my guest being happy during his stay had has made my life a lot easier .