Breakfast, lunch, dinner served; garden views

Reviews of Best Western Premier Doncaster Mount Pleasant Hotel

4 out of 5
Best Western Premier Doncaster Mount Pleasant Hotel
Great North Road (A638), Doncaster, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 355 out of 498 reviews" "
Rating 8 - Good. 112 out of 498 reviews" "
Rating 6 - Okay. 20 out of 498 reviews" "
Rating 4 - Poor. 7 out of 498 reviews" "
Rating 2 - Terrible. 4 out of 498 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Richard Tyas- General Manager on 19 Feb 2024
Thank you for taking the to post a review score we look forward to welcoming you back in the near future.

10/10 Excellent

Dennie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms superb Staff amazing Food delicious Atmosphere outstanding Will be going back again
Stayed 2 nights in Jan 2024
Response from Richard Tyas- General Manager on 24 Jan 2024
Thank you for taking the time to post your review of your recent experience here at the hotel we look forward to welcoming you back in the near future.

10/10 Excellent

Christopher

Stayed 1 night in Jan 2024
Response from Richard Tyas- General Manager on 10 Jan 2024
Thank youfor taking the time to rate your stay here with us . We hope to see you agin very soon.

10/10 Excellent

Tyla

Stayed 1 night in Dec 2023
Response from Richard Tyas- General Manager on 28 Dec 2023
Thank you for your review score we hope to see you again soon.

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Richard Tyas- General Manager on 28 Dec 2023
Thank you for your review score we hope to see you again soon.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Richard Tyas- General Manager on 16 Dec 2023
Thank you for rsting your stay with us we look forward to welcoming you gain soon.

10/10 Excellent

Ronnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is the best “best western” I’ve stayed in. Great welcome and friendly staff throughout the stay! Lovely room and bathroom, clean and quiet. Such a nice atmosphere in this hotel, felt safe and relaxed on a business trip. Highly recommend.
Stayed 2 nights in Dec 2023
Response from Richard Tyas- General Manager on 16 Dec 2023
Thank you for your excellent comments we look forward to welcoming you again soon

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay and very enjoyable / relaxing - Staff were very friendly :-)
Stayed 1 night in Nov 2023
Response from Richard Tyas- General Manager on 16 Dec 2023
Thank you for taking the time to review your stay welook forward to welcoming you again soon.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel 10/10
Lovely hotel with a very large family room which was ideal for the 4 of us. big bathroom with bath and double shower. lots of parking available, Breakfast was excellent, staff were all lovely
Stayed 1 night in Oct 2023
Response from Richard Tyas- General Manager on 27 Nov 2023
Thank you for posting your excellent review we hope to see you again very soon.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Richard Tyas- General Manager on 23 Oct 2023
Thank you for taking the time to score your recent with with us , we look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic room, great facilities, lovely staff
Stayed 1 night in Oct 2023
Response from Richard Tyas- General Manager on 4 Oct 2023
Dear Andrew Thank you for taking the time to post comments, I will ensure these are relayed to the staff.We look forward to welcoming you back in the future.Kind Regards Richard TyasGeneral Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Richard Tyas- General Manager on 22 Sept 2023
Thank you for your excellent rating we do hope to see you again soon.

10/10 Excellent

Dave

Stayed 1 night in Sep 2023
Response from Richard Tyas- General Manager on 22 Sept 2023
Thank you for your excellent rating we do hope to see you again soon.

10/10 Excellent

Jeryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I have stayed at this hotel, both times the bedroom and bathroom have been very spacious, clean and well stocked with amenities.
Stayed 1 night in Sep 2023
Response from Richard Tyas- General Manager on 19 Sept 2023
Thank you for taking the time to review your recent stay here with us we look forward to welcoming you back in the near future.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff were extremely pleasant and helpful. Nothing too much trouble.
Stayed 1 night in Sep 2023
Response from Richard Tyas- General Manager on 19 Sept 2023
Thank youfor taking the time to review your recent stay with us we look forward to welcoming you back in the near future.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Richard Tyas- General Manager on 15 Sept 2023
Thank you for taking the time to post an excellent score of your recent stay here at the hotel with us, we hope to see you again very soon.

8/10 Good

Kerry

Stayed 2 nights in Aug 2023
Response from Richard Tyas- General Manager on 30 Aug 2023
Thankyou for taking the time to rate your stay we look forward to welcoming you back to the hotel in the near future

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Richard Tyas- General Manager on 30 Aug 2023
Thank you for arting your stay we look forward to welcoming you back to the hotel in the near future

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely, the air conditioning was especially nice
Stayed 3 nights in Aug 2023
Response from Richard Tyas- General Manager on 25 Aug 2023
Dear DavidThanks for your great comments we hope to see you again soon.

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I've stayed in in years!
As a business traveller, I hope I get more meetings in Yorkshire, because this my new favourite hotel!
Stayed 1 night in Aug 2023
Response from Richard Tyas- General Manager on 25 Aug 2023
Hi Joanne Thank you for your great feedback and we look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great atmosphere
Lovely hotel. Very clean and comfortable. The staff were lovely. The food in the restaurant was really tasty.
Stayed 1 night in Aug 2023
Response from Richard Tyas- General Manager on 25 Aug 2023
Hi Karen Thank you for taking the time to post your great comments. We look forward to welcoming you back in the near future.

4/10 Poor

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Richard Tyas- General Manager on 21 Aug 2023
Dear Michael I am sorry to recieve the score that you gave for your recent stay , but as you have not placed any comments or feedback I am not really in a position to respond.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Richard Tyas- General Manager on 21 Aug 2023
Thank you for taking the time to score your recent stay experience here with us. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
The room more than met our expectations. The staff were friendly, great choice for breakfast and thought how the hot food was served was great. They had a food & drink taster day on and wish we could have stayed for that but had a prior appointment to get to.
Stayed 1 night in Aug 2023
Response from Richard Tyas- General Manager on 14 Aug 2023
Dear Julie Thank you for taking the time to post a review of your recent experience here at the hotel, it was such a pleasure to read your review.We hope to see you again soon.Regards Richard TyasGeneral Manager

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great staff, friendly and helpfull, nice rooms comfy, food is good. One down point when busy, there is only 3 disabled spaces so you may havt to park a little walk
Stayed 1 night in Aug 2023
Response from Richard Tyas- General Manager on 14 Aug 2023
Dear Paul Thank you for your review and comments.We do hope to see you again soon.Kind RegardsRichard TyasGeneral Manager

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We celebrated our wedding anniversary here in the Balnea spa suite. It was an amazing room with personal sauna and spa beds. The meal in the restaurant was the best we’d had in years. The place is beautiful abs we will definitely be back!
Stayed 1 night in Jul 2023
Response from Richard Tyas- General Manager on 31 Jul 2023
Dear Colin Thank you for your excellent review and we look forward to welcoming you back in the near future.Kind Regards Richard TyasGeneral Manager

8/10 Good

Martin

Stayed 1 night in Jul 2023
Response from Richard Tyas- General Manager on 31 Jul 2023
Thenak you for taking the time to review your stay we look forward to seeing you again in the near future.

10/10 Excellent

Natalie

Stayed 1 night in Jul 2023
Response from Richard Tyas - General Manager on 17 Jul 2023
Thank you for taking the time to paost a review we hope to se you again in the near future.

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but not value for money or leisure facility
Overall the property was clean but not value for money based on a one night stay and what it was. There was no on site gym or leisure facilities and for a hotel at this price you would assume these facilities would be available.
Stayed 1 night in Jul 2023
Response from Richard Tyas - General Manager on 17 Jul 2023
Thank you for taking the time to post your review. The hotel does not advertise or market that is has those facilities and I do feel that the quality of the rooms justifies the price that we charge.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great service and lovely staff.
Stayed 1 night in Jul 2023
Response from Richard Tyas - General Manager on 17 Jul 2023
Thank you for taking time to review your stay we look forward to seeing you again in the near future.

10/10 Excellent

Susan

Stayed 1 night in Jul 2023
Response from Richard Tyas - General Manager on 17 Jul 2023
Thank you for taking time to review your stay we look forward to seeing you again in the near future.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place . Highly recommend it for the rooms staff and food
Stayed 1 night in Jun 2023
Response from Richard Tyas - General Manager on 1 Jul 2023
Thank you for taking the time to review your stay we hope to see you again soon.

10/10 Excellent

simon

Stayed 1 night in Jun 2023
Response from Richard Tyas - General Manager on 17 Jul 2023
Thank you for taking time to review your stay we look forward to seeing you again in the near future.

8/10 Good

Michelle

Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from Richard Tyas - General Manager on 16 Jun 2023
Thank you for taking the time to post a review score we look forward to welcoming you back to us in the near future.

10/10 Excellent

Susanne G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great place. Everything was first class. Very well maintained. The restaurant is spacious and tastefully decorated. We couldn’t fault the hotel. One of the nicest hotels we’ve stayed in on our 6 weeks trip. Would definitely stay there again.
Stayed 1 night in May 2023
Response from Richard Tyas - General Manager on 1 Jun 2023
Thank you for taking the time to post a review of your recent experience at the hotel and we look forward to welcoming you back in the near future.

8/10 Good

Dean

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Lovely hotel Dinner service was long. The bed was as hard as the floor. I had back ache all night. Went through 8 pain killers.both my missis and me had no sleep. But nice place all round
Stayed 1 night in May 2023
Response from Richard Tyas - General Manager on 1 Jun 2023
Thank you for taking the time to post your comments I am sorry to read that you did not enjoy the comfort of the bed which is highly unusal.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Richard Tyas - General Manager on 1 Jun 2023
Thank you for taking the time to post a review of your recent experience at the hotel and we look forward to welcoming you back in the near future.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Warm, friendly staff. The room was huge and super comfy, just a little dated. Bathroom was super modern. Breakfast was delicious with plenty of variety.
Stayed 1 night in May 2023
Response from Richard Tyas - General Manager on 1 Jun 2023
Thank you for taking the time to post a review of your recent experience at the hotel and we look forward to welcoming you back in the near future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Richard Tyas - General Manager on 1 Jun 2023
Thank you for taking the time to post a review of your recent experience at the hotel and we look forward to welcoming you back in the near future.

10/10 Excellent

Ben

Business traveller
Liked: Property conditions & facilities
Really enjoyable stay Dinner and Breakfast were good and the room was a good size, clean and well maintained
Stayed 1 night in May 2023
Response from Richard Tyas - General Manager on 1 Jun 2023
Thank you for taking the time to post a review of your recent experience at the hotel and we look forward to welcoming you back in the near future.

10/10 Excellent

Joanne

Stayed 1 night in May 2023
Response from Richard Tyas - General Manager on 1 Jun 2023
Thank you for taking the time to post a review of your recent experience at the hotel and we look forward to welcoming you back in the near future.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Richard Tyas - General Manager on 1 Jun 2023
Thank you for taking the time to post a review of your recent experience at the hotel and we look forward to welcoming you back in the near future.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Richard Tyas - General Manager on 1 Jun 2023
Thank you for taking the time to post a review of your recent experience at the hotel and we look forward to welcoming you back in the near future.

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise
Far better than any other ‘Best Western’ I’ve stayed in. Great staff and rooms are big
Stayed 1 night in Apr 2023
Response from Richard Tyas - General Manager on 1 Jun 2023
Thank you for taking the time to post a review of your recent experience at the hotel and we look forward to welcoming you back in the near future.

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in Apr 2023
Response from Richard Tyas - General Manager on 1 Jun 2023
Thank you for taking the time to post a review of your recent experience at the hotel and we look forward to welcoming you back in the near future.

10/10 Excellent

Gillian

Stayed 2 nights in Apr 2023
Response from Richard Tyas - General Manager on 1 Jun 2023
Thank you for taking the time to post a review of your recent experience at the hotel and we look forward to welcoming you back in the near future.

10/10 Excellent

Xakarus Kairn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Loved it. Staff was amazing and friendly
Stayed 2 nights in Apr 2023
Response from Richard Tyas - General Manager on 1 Jun 2023
Thank you for taking the time to post a review of your recent experience at the hotel and we look forward to welcoming you back in the near future.

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Excellent stay
Checking in super easy & efficient. Excellent friendly service all round from all staff. Very quiet, comfortable stay in our family room which was huge! Warm, clean & spacious room. Would recommend this place and return again if we were in the area. Thank you 😊
Stayed 1 night in Apr 2023
Response from Richard Tyas - General Manager on 1 Jun 2023
Thank you for taking the time to post a review of your recent experience at the hotel and we look forward to welcoming you back in the near future.

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great hotel at a good rate. Excellent restaurant, easy parking, service was great as always.
Stayed 1 night in Apr 2023
Response from Richard Tyas - General Manager on 1 Jun 2023
Thank you for taking the time to post a review of your recent experience at the hotel and we look forward to welcoming you back in the near future.

10/10 Excellent

Michael, Bingley

Stayed 1 night in Mar 2023