Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto, Canada

Posted 19-Feb-2015
Pros: It was close to Swansea centre and access to and from Hwys. No excessive noise at night in or around the hotel.
Cons: A fridge would be nice and I only found out as we were leaving I could have asked for a brand new hairdryer instead of struggling with the old one.
Location: Swansea market its not too far, the Mariner has lots of cafes and restaurents, Swansea Bay and famous Joes Ice Cream Parlour
Overall it was clean convenient and the staff were excellent in providing what ever you needed if you asked them, they were pleasant and curtious. Our room athough pretty basic was very clean and bed comfortable extra pillows were provided to our room as requested. It was very "Green" as far as you had to insert the card for the lights to work, so you coudnt leave them on by mistake when you left, not extra waste with tissue boxes or extras in the bathroom that people normally take. So overall as we were only there to sleep there were no problems.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Neath

Friendly Staff

Posted 10-Feb-2015
I stayed at the hotel as I was going on a night out to swansea with some friends. Our check in experience was very good, a polite and friendly gentleman checked us in. But we didn't see much of the staff until we got back from our night out and it was two security guards who were very lovely and funny. All round excellent hotel, very clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom surrey

Perfect. Only complaint should be able to buy choc

Posted 23-Dec-2014
Pros: Easy parking and very nice people.
Cons: Sell chocolate
Location: My daughter was in a semi competition. Great location.
Clean and very comfortable. Ideal for a good nights sleep.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom West Yorkshire

Good location close to main shopping area

Posted 23-Dec-2014
Cons: The overall decor could do with a face lift. It's starting to look a bit worn.
Didn't really expect too much. It is a fairly basic hotel but it did suit our needs for our 3 night stay. I would use it again as long as i got it at similar rate.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Yorkshire

Best value in Swansea.

Posted 13-Dec-2014
Good value hotel with free parking just a few minutes drive from the city centre.
5 out of 5
Recommended
for Business Travellers
by Paulfrom Cranleigh

Great value for money

Posted 25-Nov-2014 on Hotels.com
Nice stay in a great part of the country. Staff very helpful.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 17-Nov-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by ILIAN

This traveller left a rating score only Posted 05-Nov-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by Andrewfrom presten

great location

Posted 04-Nov-2014 on Hotels.com
great location easy to find, good home cooked food, clean and tidy
1 out of 5
by A verified traveller

hotel a mile out of the centre

Posted 03-Nov-2014
Pros: Complained about above and were given a room on the second floor - no apology
Cons: Is this Ibis policy?
Sat evening 18.00hrs -20.00hrs corridor on first floor full of people,banging doors,swearing,loud music,bottles being thrown down the corridor,people constantly going in and out of various rooms -