We chose to stay here because of the central location, being on Market Muni line, etc, we'll definitely go back because of the service. We decided to stay here for our anniversary weekend, when the staff found that out, they kindly brought a bottle of bubbly and a personalized card to our room. This is nothing out of the ordinary per se, but only the Kimpton's are consistently so thoughtful. Regarding the location and not the hotel, Market Street can be a bit sketchy at times, especially after dark so if you aren't used to seeing people sleeping on the sidewalk at any time of day, or hookers of all varieties after dark you might want to stay on Nob Hill (or avoid SF altogether).
My friend and I were visiting San Francisco for our birthdays, and stayed at Hotel Zetta this past week for 4 nights. We had such a great time, I will definitely stay here again the next time I visit! The central location is pretty much ideal, and the room was very contemporary, comfortable and clean. We loved having complimentary the Illy espresso to wake up to every day in our room. We also made full use of the concierge - they all recognized us by the end of our stay, as we had many special requests, but I didn't feel that they were annoyed. Bartenders at both the lobby bar and the neighboring restaurant The Cavalier were awesome as well.
The staff were all so friendly and helpful in providing transportation advice and directions, restaurant recommendations, holding our luggage at the beginning and end of our stay, and even arranged to have a rental car brought right to us with a 30 minute notice for a spur of the moment trip to Muir Woods one afternoon. Honestly everyone in the hotel was great; I've stayed at nicer hotels with terribly unfriendly staff and can appreciate good customer service.
Hotel Zetta San Francisco, in San Franciscos fashionable SOMA district, is the perfect place for a relaxing getaway and …More
The Palace Hotel is a grand old hotel that has been perfectly maintained. The location is perfect, in the middle of everything, the Ferry Building, Union Square, Cable Cars, Financial district, China Town, etc. Staff is incredible friendly and rooms have those great old tall ceilings. We just love this place
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