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Reviews of Sun Siyam Vilu Reef

5 out of 5
Sun Siyam Vilu Reef
South Nilandhe Atoll, Vilu Reef, Maldives

Reviews

9.0

Wonderful

Rating 10 - Excellent. 66 out of 103 reviews" "
Rating 8 - Good. 24 out of 103 reviews" "
Rating 6 - Okay. 10 out of 103 reviews" "
Rating 4 - Poor. 2 out of 103 reviews" "
Rating 2 - Terrible. 1 out of 103 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hendrik, Saint Johns

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Diana Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My personal resort host Niyaaf greeted me immediately upon my arrival after traveling for almost 36h to get to my resort from Canada. Despite traveling alone I felt safe and welcome the whole time. The resort staff give a loving family vibe. Everything from the delicious food to the breathtaking house reef was amazing. Very flavorful food, good presentation, excellent service. The excursions were awesome! I got to snorkel with a whale shark and many Manta rays. We saw Dolphins on that excursion and even more on the Dolphin sunset cruise. The Water sports team was fun and knowledgeable about the reefs we went on the snorkel safari to. The dive team were an amazing group, they even let me try scuba diving for free for the first time in my life. If i had more time and didn't go snorkeling so much this trip I would have tried to get my scuba diving certification. Hopefully I can come back to get it here one day! I can't say enough about how wonderful my stay was here. To me, Sun Siyam Vilu Reef was little taste of heaven on earth! Thank you so much to all of the staff. I will come back again!
Stayed 7 nights in Feb 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for our honeymoon, and we had an amazing time! We stayed in a sunset reef villa and had amazing views of the ocean, and were able to jump straight in and start snorkeling which was absolutely incredible. The resort was beautiful, and had heaps of brilliant beaches, resting places and amazing photo opportunities. Very quiet and relaxing ambiance. In terms of included activities there’s dj nights, crab race night, Maldivian dancing night etc, a pool table, ping pong, kayaking and stand up paddle boarding. There’s also plenty of activities to do if you’re willing to pay, the scuba diving boat excursion was excellent and well worth it, the scuba staff were fantastic. There’s 3 restaurants on the island, which plenty of variety. We opted for the all inclusive package, and it’s definitely worth it if you want 3 solid meals a day with unlimited beverages. If you don’t drink much and eat less you could get away without it, as it is quite pricey. That being said the all inclusive was fantastic, and the service was incredible throughout the resort. The staff were so friendly and helpful. Special shout out to Shayanth and Poonam who were outstanding, as well as Ayman, Sududera and Didi who were fantastic. Overall would highly recommend staying at this fantastic resort, and we will hopefully go back one day!
Stayed 7 nights in Dec 2023

10/10 Excellent

Roman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. A special gratitude goes to mohamed and shayan. They were really caring about us.
Stayed 11 nights in Nov 2023

10/10 Excellent

bobby NMN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Staff, the best from the reservations to the Aqua staff to room staff to best dive center staff I have visited.
Stayed 7 nights in Jun 2023

8/10 Good

Jonathan

Stayed 8 nights in Dec 2022

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing trip at this resort it was jaw dropping beautiful and was everything I imagined and more was well worth the 20 hour flight! One thing I would have loved the resort to have more of is maybe some music by the pool and more theme nights but overall we loved every minute the snorkeling was out of this world! So many reefs and different fish to see absolutely incredible!!!
Stayed 5 nights in Apr 2022
Response from Thaha on 3 Dec 2022
Dear Ryan,Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Sun Siyam Vilu Reef as your holiday destination.We love hearing how much you enjoyed staying with us. It's delightful to know we go above and beyond to ensure our guests have a memorable experience in our little paradise.We look forward to welcoming you back for another unforgettable experience.Sincerely yours,Thaha YoosufResort Manager

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I just got back from our honeymoon and we had the most incredible experience at vilu reef. The staff was very welcoming and friendly and the food was delicious. All rooms were neatly kept and comfortable. We went fishing for our excursion and had an awesome time! I highly recommend the trip. Thank you to our host Reema and our fishing guide Allho for being especially accommodating. We are looking forward to returning in the future!
Stayed 7 nights in Nov 2021

6/10 Okay

Gaurav

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hidden costs. Food is only available during certain hours. All inclusive isn't really ALL inclusive. Significant extra costs.
Stayed 4 nights in Nov 2021

10/10 Excellent

Kayana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Talk about blissful..the resort and the staff were so beautiful. It was very beautiful to walk past staff where they acknowledged you and greeted you. The food options were limitless: even if you’re not a fan of the native food, there’s always something to eat. I enjoyed every moment of my time spent and will definitely return. My host, Reema, was absolutely amazing. She made sure to keep me abreast on activities taking place, as well as scheduling activities for my husband and I. I’m so grateful that my husband and I were able to experience paradise because that’s what it truly is.
Stayed 5 nights in Aug 2021

10/10 Excellent

JOSE MANUEL MALDONADO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jun 2021

10/10 Excellent

Damien&Emma, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment (aqua honeymoon suite) was amazing. The food was exceptional. All inclusive was excellent with everything you need included. The best part was the staff. Everyone in the bars and restaurants were amazing, so helpful and so friendly. Especially the guys in the pool bar and Falak, Reddy and Sudha in the nautilus bar. Brilliant customer service. Muja was also an excellent liaison person.
Stayed 9 nights in Nov 2020
Response from Ahmed Rifau on 30 Nov 2020
Dear Damien & Emma, Thank you so much for taking the time to share your wonderful review on Expedia. We are delighted to learn that you had an amazing honeymoon holiday with us and you had enjoyed the natural beauty of the island, the All-inclusive package, the food in the restaurants and the hospitality service provided by my team especially Falak, Reddy, Sudha and Muja. I will personally pass your kind words to them and they will be very happy to hear that their efforts are recognized and appreciated. We are committed to putting our valuable guest first, providing exceptional service and achieving the best possible outcomes we can. Once again, thank you for staying with us and we are looking forward to welcoming you back again for another memorable experience. Sincerely yours, Ahmed Rifau Resident Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so beautiful and clean and the staff was very friendly
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Very clean and love the private huts. Will definetley recommend and come back again soon.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
A cheap resort - No free water served in restaurant. In-room breakfast was offered for our honeymoon incentives. But the portion is ridiculous small. We wanted to leave some bread for later, the housekeeping guy took it away. He left the bread basket outside the room. We saw some bread got eaten! The restaurant served cold food or overcooked food. They dont know how to cook seafood. It’s all dry! On the other day we ate raw meat! Loud music played until late night. It’s very annoying!
Stayed 6 nights in May 2019

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical island
It’s a magical place filled with white sand and blue water dreams. Truly one of the most beautiful places we have travelled to. The hotel staff are all very friendly and accommodating. The food is delicious and the drink menu is abundant. Each night they provide some sort of entertainment, and you can also go on outings and excursions. You’ll never be bored here. We would love to come back one day.
Stayed 3 nights in Jan 2019

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best tropical island resort
We are here on our official honeymoon and we are not disappointed! The service is great! The facility is clean and well kept. The staff are super friendly and we love it all! It’s very family friendly and there are lots of different cultures people. It’s great!
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed every moments. Everything was perfect, the place, the view and the staff was amazing. We were sad to leave and hope to have a chance to go back one day.
Stayed 3 nights in Dec 2018

10/10 Excellent

Min-Si

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is nice. But the waiter who served us was very rude. Very disappointed.
Stayed 3 nights in Sep 2018

8/10 Good

Jason, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The two persons who cleaned up our rooms did really good job and they are very friendly and helpful. The rooms are always clean and smell fresh.The food is just ok, but the manager Ali in dining hall is very nice and helpful. Overally, this resort is good because there is some minor things that we still were not satisfied. We were surprised and excited to know that we got 2 free photos by a photographer during our stay at the resort, but he did not do a good job. He is unprofessional and careless photographer, it looks like he did it without responsibility. We think a good photographer should put his heart and mind on when he decides to take guests' pictures. We feels like he did a bad job because those photos are free!We don't like any photos that he took honestly.Last thing we did not like about the resort is that one afternoon when we got wet by the unexpected rain, there is two staffs that we don't remember their names standing ahead us with an umbrella. Although I know they didn't want themselves to get wet, they should have gave us the umbrella for my wife is a lady and she was cold. It was just a small thing, but it shows how much you care and love your guests.Everything we just mentioned will help the resort improve its service in order to make guests come back and recommend to their relatives and friends to visit.
Stayed 3 nights in Aug 2018

4/10 Poor

Celeste, Malaysia

Liked: Cleanliness, room comfort
Beware of your departure schedule!! We came in a group of 10, and they had the wrong flight number for our departure. I have provided the flight number not only once but 2-3times and it was during February and one week before our arrival. This resulted that 10 of us were forced to take different seaplanes (split into 2 groups). We were really unhappy about this but since the hotel insisted that they can do nothing as the seaplane is already arranged, we had to agree with the arrangement. There are 2 batches whereby the first batch reach 4 hours before departure, and the second group reach 1 hour before departure. Ridiculous isn’t it? The first group was waiting at the airport for the next batch to arrive and we were so surprised that the hotel get the flight time wrong even with the correct flight number. Flight at 11.10am but when I check with the booth at the airport it wrote 12.35pm, and this is the reason why the second group reach so late as they get the departure time wrongly. I’m so surprised that a 5 star hotel can provide such service. To be honest no matter how relaxed I was in the island, all the stresses of not managing to contact the other group of family, fear of not able to catch flight on time had literally make this holiday ended with a very stressful way. I will not recommend this hotel to anyone, there are much more options in Maldives with good price and good service that would not make intolerable mistake like this!
Stayed 3 nights in Jul 2018

10/10 Excellent

Niko, Ankara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful for out honey moon. Staff is also very nice and warm
Stayed 5 nights in Jul 2018

6/10 Okay

A, Germany

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was beautiful, however, the one most disappointing this about this resort was how unprofessional, unaccommodating, and a bit rude the reception was. This is vital for resorts as the reception always tends to be the first impression guests get of the hotel and the environment, and it was not great. The receptionist that came to pick us up from the landing strip was not friendly and made us feel quite uncomfortable. And, when we forgot to pay for the water plane arrival and departure the moment we got to the resort (which is what is expected of guests apparently), they kept calling us at our room to remind us to "settle the bill", and even called us in our room at 10 pm at night.
Stayed 4 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018

10/10 Excellent

Chungsik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kyle, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Staff Vivian helped us a lot with the room arranging, thank you ❤️ However, not able to reach the restaurant (The Well Done) for dinner is a bit shamed causing by fully booked. Understood it's the peak season, but as for the 5 stars Villa, it's still can be improved. Though we heard it's a restaurant worth visit, there was no chance to prove it. Meanwhile, in-villa dining make a big plus. Food was delicious and the portion was fine. Honeymoon wine&cake and Christmas' dessert did surprise us thanks for that thoughtful arrangements. In general, the place worth visit. But if possible, please remove the orientation course diving for the people who own OW license. As for the journey of diving, we'd like to thank Max, the diving guide, with thoughtful and amazing diving experience.
Stayed 2 nights in Dec 2017
Response from Karam on 19 Jan 2018
Thank you for your feedback and on behalf of our team we were pleased to have you on our tropical paradise as our valued guest.

6/10 Okay

Kevin, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great place - poor staff
In short, the hotel is very nice. The food is good and the location is amazing. But the staff just weren't good. Unfriendly, sometimes rude and needed to be asked 3 times to get something -simole things like having the room cleaned. Loud music at night, and they put us right next to it even though we are travelling with a 2 year old. Shame really, I wouldn't go back or recommend..
Stayed 6 nights in Dec 2017
Response from Karam on 19 Jan 2018
Thank you for your feedback and we would like to thank you for staying with us. We humble apologize for the inconvenience.

10/10 Excellent

wisso, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel amazing nature
In fact it was not just a vacation ,it was an experience,, the hotel cleanliness is out standing,the staff very nice and smily all the time, the nature and the security factors are quite enough to do some aqua excursions safely and comfortably.. thanks sun aqua vilu reef for our stay
Stayed 6 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and relaxing.
Very quiet and relaxing but quite expensive, a lot more than I had anticipated. Staff is very friendly and helpful. Overall a very nice experience.
Stayed 8 nights in Jul 2017

8/10 Good

Rich, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small island.
We spent 5 nights at the end of our honeymoon at Sun Aqua Vilu Reef in an aqua reef villa. The island is very small which means you are in easy walking distance of all the facilities. Snorkelling around the island is excellent with a huge diversity of fish, however a lot of the coral is dead so there is not much colour. We decided to go all inclusive for our stay in order to relax and not need to worry once we were on the island. However, the all inclusive options were limited and all the staff members were quick to point out what else we could have / do if we paid extra! We found this continual reminder to be frustrating and made us feel negative about what was available to us as all inclusive guests. The food on the island was OK, the honeymoon dinner on the beach was very nice, as were the pool bar snacks, however the buffet was quite variable in the evenings. Overall we had a fantastic stay on the island, it was lovely and relaxing and a great way to end our honeymoon. All the staff were very helpful and friendly, the wildlife was fantastic (hermit crabs and stingrays!) the room was amazing and the views of sunset were great. We would definitely recommend it, and would highly recommend the photo shoot as we got some great pictures of the two of us together rather than just selfies!

8/10 Good

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GORGEOUS water villa stay!
The water villas are stunning, seriously the most beautiful place I've stayed. There are different levels of ocean villas, some larger than others and they face in different directions. You want to make sure to face towards the aqua sports and dock and NOT towards the house reef and local island, your view would be much better. The water villas allow you to jump right into the ocean and have a perfect view of the sunset. We stayed in a deluxe beach villa 5 nights and the water villa two nights and it was the ideal combo. Highly recommend this place!
Dear Antoinette Greetings from Sun Aqua Vilu Reef Thank you for your wonderful review and kind words on the team! we are thrilled to hear that you enjoyed your accommodation at our signature 'Sun Aqua Pool Villa’ On behalf of the entire Vilu family, thank you for sharing your experience, it would be our pleasure to welcome you back to our little patch of paradise! Yours sincerely, Shammun Mohamed, PR Team,

8/10 Good

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
INCREDIBLE hotel, FANTASTIC island vacation!
My friend and I had an incredible stay at Sun Aqua Vilu and would highly recommend it. Particularly, the restaurant and bar staff and cooks at the buffet were really wonderful. And the diving school is outstanding, top-notch. We were able to easily get certified in a few days and go for amazing dives. Azeem and his staff are the very best! The island is absolutely GORGEOUS, the most beautiful place I've ever been. The island even has its own house reef for snorkeling that you can swim to from the shore. The front desk staff were not helpful and often annoyed us or didn't understand our requests. My advice is to be firm with them to get what you want. MAJOR FLAGS: Be careful if you rent a beach villa, some face the local island which to me is a TERRIBLE view so just complain and try to get switched to one on the other side of the island which is heavenly and I couldn't have been happier staying there. Also, the food is VERY expensive so if the all-inclusive option isn't too spendy, I'd opt for that because the buffets are fantastic and well worth your money, I wish we had done that.
Dear Antoinette R Greetings from Sun Aqua Vilu Reef. Thank you for taking the time to share how much you had enjoyed your stay with us and be sure to think of us next time you need to escape for some relaxation! We agree the diving center is the best! We have highly qualified staff. we will pass your comments to Azeem and the team - they will be delighted to hear from you! We apologize that on certain occasions you were not able to enjoy the signature service that our staff is renowned for. Your comments are well-taken note of and thank you for sharing this constructive feedback. We all hope that we have the chance to welcome you back to our little patch of paradise ! Yours sincerely, Shammun Mohamed, PR Team, Sun Aqua Vilu Reef

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for money for sure
Value for money it was fantastic, I stayed in the aqua suite which is in the water and has the big pool. Highly recommend to spend the extra its worth it. The sea plane from Male is a bit expensive its $450USD per person return, and the waiting time is quite a bit. I would suggest you look at speed boat transfers, they mught be cheaper. Nashid the island host was a total gentleman and great customer service from him.
Dear Alex Greetings from Sun Aqua Vilu Reef. Thank you for taking the time to write such a wonderful review. It was a pleasure to welcome you to our little slice of bliss; We’re happy that you were able to so fully relax and enjoy your recent stay here with us. What a delight it was to read how much you enjoyed the service of the team and in particular that of Nashid, we will be sure to pass on your gratitude to them and share your review. Once again , thank you for the wonderful review, we look forward to the opportunity to welcome you once again. Yours sincerely, Shammun Mohamed, PR Team, Sun Aqua Vilu Reef

8/10 Good

Sung Him

Liked: Staff & service, property conditions & facilities, room comfort
1) food below standard; 2) unreasonable item: 2 years old child should pay for gala dinner (buffet dinner);

10/10 Excellent

MOHAMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience and super customer service
Excellent Stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and friendly staff. Food and restaurants are okay but need improvement.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting and the water bungalows were fantastic. Unfortunately food quality didn't quite match

10/10 Excellent

David, Culbertson, MT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sun Aqua Vilu Reef is the Best!
What makes this place great is all the wonderful people who work here. We were treated with the utmost kindness at all times. Food was excellent. This was the perfect place to celebrate 10 year wedding anniversery. Went first week of June. Weather was perfect. Also not a lot of other guests so we had beaches and other facilities to ourselves. Overall, awesome experience.

10/10 Excellent

Abdulmajeed, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel!
every thing in Sun Aqua Vilu Reef is high class and comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great property for total rest and relaxation
staff and property are excellent. Food is above average. Krisna, Akhuzam and Herath make Top notch drinks. We had a great experience
water villa w pool

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a wonderful scenic beach
I had a wonderful stay with my wife at Villu reef. We took 2 nights at beach house that was facing east to watch sunrise and 2 nights at sunset water bungalow to enjoy the sunset from our rooms. The food, stay, rooms and customer service was great. The only issue I had was that on the last day one of the waiters at the restaurant was flirting with my wife and was going too far with that. I refrained from complaining about him to his manager just not to spoil the whole mood.

10/10 Excellent

Muhammad Faisal, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must-go to unwind
Wonderful stay, peaceful and serene surroundings. Excellent service staff provided which made the stay perfect.

6/10 Okay

huahua

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful resort
We stayed beach villa with pool. It is very beautiful and comfortable. The departure seaplane was early at 6:45am. We were told we could have early breakfast since we already paid for it. However, the breakfast we had was only bread, coffee and some fruits. We didn't get full breakfast. We were not happy about it. The staffs were not so nice and warm. I felt they were so lazy, and they didn't even want to talk too much when you ask some questions. We also booked another resort, the communication was easy. All our questions were answered quickly. However, we emailed Vilu Reef many times, and we didn't get any email back. Overall, we didn't feel we were welcome. Additionally, You need shoes walking around resort if you don't want your feet hurt. We've traveled a lot around the world. This resort offered worst service based on the price we've paid. You pay high price for bad service. If you don't care about the service, you can choose it. The resort itself was very beautiful. We took a lot of pictures. We stayed in beach villa with pool, we liked a lot. We think beach villa is much better than water villa, at least in Vilu a Reef resort.

10/10 Excellent

rima tenian , sydney australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A slice of heaven on earth
What can I say I've dreamt all my life of going to the Maldives we booked 6 months in advance and so it was a long wait but absolutely worth the wait Arriving to Male was making my heart skip a beat but taking the seaplane to the island I thought I'd died and gone to heaven it was everything I ever dreamed of and beyond Cannot believe the hospitality and the humbleness of he staff Such amazing people And the staff are incredible They were very attentive They kept us extremely relaxed and happy Absolutely recommend this to everyone who wants to experience royalty in their lifetime Cannot even begin to explain how great this place is We missed our flight back from the storm but rather than being upset about it they made us feel like we were royalty with the utmost VIP treatment one could recieve Love love love this place Thank you to Shaheen the e commerce manager you were amazing Thank you to George Willian's island manager absolutely amazing And Ali our room boy I will never forget how much you made us laugh
Heaven on earth

6/10 Okay

Verified traveller

Disappointed but can't compare to other resorts
We didn't have high expectations for food based on reviews but we were surprised how under impressed we were with the food. There were only a couple items on their combined menus of the 3 places to get food that were good. The prices were outrageously high considering the quality of the food. We stayed in the sunset water villa which was nice and isolated. The best part was the accessibility of the reef surrounding and lots of great options for snorkeling. The room was a good size but average in terms of cleanliness. The AC did not work that well, the fridge was never really cold, and room was not anything spectacular. We enjoyed our honeymoon time but probably would not go back to Vilu Reef. The staff are nice but customer service is not the finest. There were a few occasions where we were disgruntled but rightly so... re: arrangement for sea plane time, arguing for the breakfast buffet when we had to arrive at 7AM on the first day because of their lack of choices for sea plane times and when we had booked the inclusive breakfast package, and getting charged more on our lunch bill than we should have. The last 2 items were corrected in the end, and the service outside of this was great. We did the island excursion half day which is not worth the time or cost, the dolphin sunset which was pretty but did not see any dolphins so not sure this is worth the cost, and the snorkel safari half day which was great. WiFi was free but down for a day or so and not fast.

8/10 Good

Dan, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Inclusive Take note:
We had a great stay here however guests should note the following when booking all inclusive: 4 restaurants as noted in the description equal: 1 buffet restaurant, a pool bar which offers some snacks (when buffet is shut), an a-la-carte which is additional cost, and the 4th "a Pizza takeaway" was closed for refurbishment however pizza was available through the pool bar at extra cost. Many drinks are not included on the all-inclusive package, so if you are picky with your drinks AI could be a waste of money for you, for example San Miguel and Carlsberg are included but there are 4-5 additional beers that are above London prices and there is no discount for AI guest you pay full price. You also have the choice of 2-3 of the cocktails (Pina colader, White Russian, Margarita) If you want a variety of restaurants on a night there are 2 in essence; one you pay full price for and one you have included in the package, prices are high at the a-la-carte as you would expect. If you are on holiday Im sure you are not counting the pennies but it can all add up. It is likely Commodore will get you 2 drinks if not on the AI package Service really is good here; the buffet food is good quality they do some theme nights such as bollywood night and Spanish night which are great. All bar/restaurant service staff were great. Some of the reception staff could use a little customer service training. On the whole experience was really good.

10/10 Excellent

Scott, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort with very friendly service staff
Booked 7 days with the resort for my honeymoon, stayed at both water villa and beach villa. Overall my wife and I were very pleased by the service and condition of the rooms. It all begins with the waiting lounge at the TMA airport while we waited for our seaplane. The lounge is spacious and comfy enough for us to spend close to 3hours. My wife even had a complimentary shoulder massage there! Free-flow drinks and pastries were definitely a huge plus as we while our time away. And when we finally reached the resort, the coconut welcome drinks really relax and refresh us as we wait for our rooms to be ready. Upon mentioning that we were there for our honeymoon, we were issued a Honeymoon Dinner voucher, which turned out to be a awesome 4 course dinner, complimentary from the resort. With everything so pricey in Maldives, this free dinner was very much welcomed. We really enjoyed our stay with Vilu Reef. All thanks to the service staff and the hospitality they provided.