awkward intro: 9PM check-in, waiting for the 1harried staff to finish phone questions, the couple ahead unable to complete their check-in- sort of an awkward 20 minutes. Hotel room OK- too warm, but AC brought it down- exterior painting required covering all windows so no view. Breakfast adequate- coffee good. WSJ, USA Today & local paper all complimentary. No major complaints.
Overall the stay was nice. Room was clean and comfortable. The only issue I had was the are conditioner was VERY noisy. Additionally the cover over the unit fell off around 2am falling to the floor.
I informed the front desk at check out and a notation was made. I was a little surprised I was not offered a discount or some sort of consideration for a future visit. I travel to that area rather often and am looking for a regular place to stay. I provide best in industry service to my customers and will patronize those who do as well...
I mistakenly made my reservation for the following nite. Bill, the night manager, was very very accommodating, finding me his last room. Am very grateful. Hotel has some age, but is clean and OK. The Tuscany restaurant is very good.
Bordering Monona Bay and the southern shores of Lake Monona, South Madison is just 2 miles from downtown Madison. The area's Olin Park affords views across the water of downtown and offers sports fields, walking and biking paths, a beach, and a historic pavilion. The South Madison Farmer's Market is open from late April until late October.
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