The hotel was nice enough and good for the price. We generally stay closer to downtown and this was a bit too far out for our liking.
One morning I received a phone call from the front desk at 4:38 in the morning. They asked who I was and told me no one was supposed to be in that room. I told them that they gave me the keys to that room and they said okay and hung up- no apologies. I tried to talk to a manager the next morning, but the front desk workers told me I was okay and that I could stay in that room. Again, no apologies. I asked her to relay the message to the manager to not call guests that early in the morning and I got an awkward silence.
They have breakfast there, but you must pay for it. This was not communicated well either.
A fine hotel, but we will not return.
The young lady who checked us in was not friendly and did not tell us we needed to add parking fees on when we checked in. it was busy, but still... However, everyone else the entire stay were wonderful and very good. Comfortable rooms.
The hotel is being renovated so will be an excellent place to stay 10 miles away from downtown area. It is on south lake shore drive and a bus (no.6) runs to downtown two blocks away from hotel. The hotel provides free parking as parking down town area is very expensive. I paid $37 just for two hours. Science museum is just 5 blocks away on the other side of lake shore drive. Two gas stations, one shopping center and McDonald are at walking distances. The cafe of lake shore hotel serves very delicious food, you can enjoy scenic view of Lake Michigan from cafe. I stayed for 6 days and staff is very cooperative and hospitable. I will love to stay in Lake shore in future.
It's so so so experience
Not fragrant at all
Stairways is too narrow
No elevator & very difficult to take luggage to your room at 2nd or 3rd floor
If you're a smoker then it's hell for you because you must go out side the premises of hotel
Great location! Spectacular floor to ceiling views. Walking distance to Grant Park, Roosevelt station a few blocks away, bus stop at front door. Great neighborhood restaurants, Go Grocer entrance in the lobby, Trader Joes, Jewel-Osco, Walgreens,Target, and movie theater all within walking distance. Safe neighborhood, secure building. 3 bedroom/ 2 1/2 bath, plenty of room for six adults. Love having a full kitchen and laundry room for a week long stay. 7th floor has pretty decent workout room, vending machines, outdoor pool and grills. We stayed for 7 days and this location was perfect for everything we wanted to do. I highly recommend getting a multi day metro card. We rarely waited longer than 10 minutes for a bus outside the front door. Taxis always available as well. The people we rented from provided great information about the apartment before we arrived and were good about responding to phone calls or email questions while we were there.
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