This was our second stay at La Estancia, and for the most part, it was as good as the first time. Several of the staff members we met on our first visit, were still there and made every effort to welcome us back. It is generally a lovely resort to relax and enjoy the good service. From the time you arrival, until departure, the staff tries their best to make your stay the best for you.
One issue we had, this time, was the food in La Casona restaurant was not up to previous level. We had steaks that despite being sent back twice, were still way too rare and shrimp, one night that was past its prime. The wait staff tried to remedy situation, but apparently there is new kitchen staff. Hopefully, this will improve in time. Other restaurants are also available at sister resort.
Our room was kept very clean and was quiet. Poolside, Felix and Gabriel, worked hard at keeping us comfortable and we enjoyed the waiters and food at poolside restaurant.
We would certainly consider a third visit in the future.
Located in Nuevo Vallarta on the shores of Banderas Bay, this hotel is a 2 km (about 1 mi) stroll on the beach from …More
Food was very good. 40 min. walk to Bucerias (10 min cab $85 pesos $6.25 US) 40 min. cab ride to downtown PV. Great beach, soft sand, good beach to access ocean. 2 Happy Hours /day. All rooms have at least a kitchenette.
We have stayed in many places in Mexico through the years. This is one of the best that we have come across so far. We stayed at the Four Seasons last year and frankly I prefer this venue to the Four Seasons. The staff are friendly and well trained. Most of the catering staff remember what you normally order and provide before you ask.
Highly recommend it.
I have stayed at 13 all-inclusives in MX & Punta Cana. This resort was one of if not the BEST. It was myself, husband & 3 YO daughter for 6 nights. 2 bldgs are private owned condos (mostly empty) & rest is the resort. Check-in was ~5 min. Concierge always friendly and helpful (Alexandria). Rooms were clean & spacious. Balcony was huge. We got a rollaway for our daughter w/ no issues.
Food quality was Amazing. No reservations required. We went b/t 6:45 & 8 each night and no wait. Drinks were tasty (ask for top shelf liquor) and good variety. Entertainment & bartenders could have been more personable/friendly. We tipped, very few did.
Pools were nice and cool but need to play MUSIC. We brought our ipod. There were barely enough chairs. Like others said, they are stringent about drinks around the pool. Ocean and sand are rough. We played blackjack, beach volleyball and boogie boards and did hair braiding on the beach.
Kids club was Awesome & 1 reason we picked this resort. There were hourly activities/events & they give a cell phone for peace of mind. Worked out great. Loved Francia.
As it was late, we only watched 1 show (Circus), it was pretty good. I have seen at other resorts that having the show away from the main lobby area tends to reduce attendance. People get settled after dinner & don’t want to move. Riu resorts have this figured out & get good participation.
GREAT RESORT. Family/couple oriented / Quiet. Don’t look to party-harty here.
Our family of 6 (oldest 19 yrs, youngest 12 yrs) stayed 5 nights in the 3 bdrm/4 bath oceanfront suite, and LOVED our accommodations, LOVED all the on-site activities available, and enjoyed attentive treatment from all the staff.
Our suite was so spacious, and had 3 separate balconies overlooking the surf, and beautiful December sunsets. We were delighted with the layout, and enjoyed spending evening time together in the room.
The on-site boogie boarding, tennis, mini-golf, shuffle-board, game room, gym, and evening entertainment all kept us very busy! We also enjoyed off-site zip-lining and whale watching.
The restaurants were great, and we were glad we used both our dinner reservation opportunities. The buffet was fine, in fact the fish was surprisingly delicious considering it was being cooked and presented in volume. We were so happy to find that all the water in the restaurants and bars was filtered so we could drink without worry.
We are already recommending to friends.
Our only idea for improvement is to make wifi a bit more accessible. However, we always could get a free signal in the Club lobby, so we could get connected as needed.
This hotel looks right out on a great surf break that is perfect for beginner/intermediate surfing and SUP. The staff was extremely friendly and helpful with all kinds of recommendations and the room/view was amazing! Quaint little town with great restaurants but if you want night life this is not the spot.
John from San Francisco
Hotel des Artistes located in the Punta de Mita Beach Club and Spa- is a new five star boutique luxury beachfront Hotel …More
"Very cozy place to stay away from the noise of PV"
My wife and I stayed a week at this hotel and enjoyed every day. The food was excellent. The service was truly amazing (Alfredo and Hector in the restaurant, Merciado behind the bar, Moises, all of them).
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.