Suite, 1 Bedroom | Living area | 37-inch flat-screen TV with cable channels, TV

Reviews of Homewood Suites by Hilton South Bend Notre Dame Area

3 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 283 out of 565 reviews" "
Rating 8 - Good. 150 out of 565 reviews" "
Rating 6 - Okay. 62 out of 565 reviews" "
Rating 4 - Poor. 36 out of 565 reviews" "
Rating 2 - Terrible. 34 out of 565 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a larger room for our group and booked here. The room was quite spacious. The property was very clean. And we didn’t hear anything outside our room. It was a very convenient location to get to Notre Dame for hockey. Would definitely stay here again.
Stayed 3 nights in Feb 2024
Response from Alex G on 19 Feb 2024
Meliisa, I am glad we were able to accommodate the larger room size. That is a great thing about Homewood having all rooms as suites even if some are studio sized as well! Thank you and I hope you come back again and see us next time!

10/10 Excellent

Nicole

Stayed 1 night in Feb 2024

2/10 Terrible

James

Stayed 1 night in Dec 2023

10/10 Excellent

Gabriel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and available for any questions or concerns. The hotel was very clean, quiet and very homey. Good amount of parking and breakfast was better than what we were expecting. Very family friendly, I have a 19 month old. The self serve laundry room was a plus too! Accidents are bound to happen with toddlers. Will consider staying again!
Stayed 2 nights in Dec 2023
Response from Alex on 5 Dec 2023
Gabriel, Thank you for your review. We hope you felt at home. Can't wait to see you come stay again!

10/10 Excellent

Kendrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Very clean. Very friendly staff. We would stay again!
Stayed 1 night in Dec 2023
Response from Alex on 5 Dec 2023
Awesome! I am glad you will stay again in the future! Come back and see us soon!

10/10 Excellent

Melony, Mingo Jct

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, dishwasher, kitchen, clean, comfortable, excellent location to Notre Dame, shopping, dining. Friendly and accommodating staff.
Stayed 2 nights in Dec 2023
Response from Alex on 5 Dec 2023
I am glad you liked our amenities and staff! Location, location, location! We hope you come back and stay again!

8/10 Good

matthew

Stayed 1 night in Nov 2023
Response from Alex on 5 Dec 2023
Thank you for your review! We hope you come stay with us again!

8/10 Good

Dawn, Columbia City

Travelled with family
Liked: Cleanliness, staff & service, amenities
I enjoyed our stay very much. However, the 1st room we checked into the heat didnt seem to work well, so we were moved to a different room and that room, the hot water didnt seem to get very hot. I had to take a really quick shower and so did my husband. Otherwise the stay was nice. D.J.
Stayed 2 nights in Nov 2023

10/10 Excellent

Misty

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleab and in order.
Stayed 1 night in Nov 2023
Response from Alex on 1 Dec 2023
Thank you! Come and stay again sometime soon!

10/10 Excellent

Kathy

Stayed 1 night in Nov 2023

10/10 Excellent

Douglas

Stayed 1 night in Nov 2023

10/10 Excellent

Donna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Alex on 13 Nov 2023
Thank you! Hope you enjoyed your stay!

8/10 Good

Kristen

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff was very courteous and friendly. Room was clean, but building is older/worn. Crowded and busy area of town. Disappointed the hotel raises rates during Notre Dame games, as this room was not worth $430 a night--more like $125-150 a night.
Stayed 1 night in Sep 2023

2/10 Terrible

Kari, Mankato

Travelled with family
They overbooked the hotel so we didn’t have the room we already paid for when we checked in. Through Expedia we had paid for a 2 bedroom suite. When we went to check in, they said they overbooked the hotel but have a room for us at the Holiday Inn Express down the road. We paid for a 2 bedroom suite and got a regular 2 queen bed room. I would never reserve a room through Homewood Suites in South Bend again.
Stayed 2 nights in Sep 2023

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice suites. Breakfast was delicious and several options. Great value for the $.
Stayed 1 night in Sep 2023

2/10 Terrible

Sonia

Travelled with family
Disliked: Staff & service, room comfort
Rooms are falsely advertised!
Such a disappointment. We booked a 2 bedroom suite for our family which advertised a king bed in one BR and two queen beds in the other. There was a full size bed instead of a king bed. Please be advised this is the case in all of these rooms according to the manager. We ended up having our son stay with a friend because of the lack of bedding. Honestly he got the best end of the deal. The property was fully booked due to game weekend and it was always a mystery as to whether you would have hot water. Of course I found out about this problem the hard what when I was on a tight schedule and had to take a frigid shower. If you like hot showers, they really don’t exist at this property. Warm maybe on occassion. Breakfast was meh but no worse than other low grade properties. The front desk staff upon arrival were very inefficient in the check in. They seemed to be in training and it took much longer than necessary. Between that and the room being not as advertised, I felt there should have been more of an attempt to be apologetic but they acted like it was my problem not theirs. Unprofessional.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jaclyn

Travelled with family
Liked: Amenities
Sorry the took. Out the pool
Stayed 1 night in Aug 2023

10/10 Excellent

Jared

Stayed 1 night in Aug 2023

2/10 Terrible

Christina

Liked: Property conditions & facilities
Disliked: Staff & service
We arrived and were told the room type we booked (king suite) was unavailable. After lots of waiting a fuss, we were told the room type WAS available. The toom that was shown in pictures when i booked included a separate bedroom and living area with pullout couch. The room was a single toom no separate space
Stayed 1 night in Aug 2023

2/10 Terrible

cathy

Stayed 1 night in Aug 2023

2/10 Terrible

Cheryl

Stayed 1 night in Aug 2023

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to staycation
Stayed 2 nights in Jul 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

michael

Stayed 1 night in Jul 2023

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home!
Amazing staff and super accommodating and pet friendly hotel. My room was immaculate, the biscuits and gravy in the morning were pretty darn good, and it’s a great location. I have found my place to stay when I am in South Bend visiting family! There was plenty of room for my double cat tent, so I could fit the litter box, a comfy bed and food bowls inside with plenty of room for my cat to still run around within the confines of her enclosure. I didn’t have to worry about a pet sitter and my cat did not have to get stressed out by my leaving. since this is such a great pet friendly hotel, I would just ask that any potential visitors who bring pets be very respectful of the property and leave the room super clean so we don’t lose the privilege of traveling with our animals.
Stayed 2 nights in Jul 2023

10/10 Excellent

rolando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaila was fantastic! Very accomodating!! Everyone was great! Food was fantastic!!!!
Stayed 1 night in Jul 2023

8/10 Good

Qiao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

AMY, St Louis

Liked: Cleanliness, staff & service, property conditions & facilities
When we booked the room online, it showed us a suite with a separate bedroom and a pull out couch. When we checked in we got a 1 room bed with a pull out couch. Desiree, Kacy and LaTonya were amazing. They upgraded our room and gave us a welcome bag. They were so kind and helpful. I would stay here again because of them.
Stayed 3 nights in Jul 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great place to stay with grandchildren. Breakfast was Great, the person working the breakfast was friendly and remembered us during our stay. Front desk friendly. Very clean and comfortable. Definitely staying there again
Stayed 2 nights in Jun 2023

2/10 Terrible

Ron

Disliked: Cleanliness, property conditions & facilities
Absolutely disgusting!
Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and good breakfast.
Stayed 2 nights in Jun 2023

10/10 Excellent

Robert

Stayed 1 night in Jun 2023

10/10 Excellent

Letonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in May 2023

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place.
Stayed 4 nights in May 2023

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room but problem with room temperature.
We were very pleased with the room. It was clean, new, and attractive. Kitchen and bath well down. Large TV Service attentive But we had a problem with adjusting the heat/AC.. Staff tried to adjust but a problem all night. This may have just been our room. Without this I would give the room an excellent rating.
Stayed 1 night in May 2023

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, room ready early, manager very nice and accommodating.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Suited our needs perfectly
Stayed 1 night in Apr 2023

10/10 Excellent

Madison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Robert

Stayed 1 night in Mar 2023

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is a very nice property but the management is poor. The first day they did not even come in and service our room. No new towels, beds made, etc. The breakfast should be nice but their warming trays do not work at all. The eggs, sausage, omelets, potatoes are all cold. I loved the little waffle machines and they were hot! I told the front desk abut the food being cold but nothing changed. Also, we ate at different times each morning and the same results, cold food. This is such a shame because it is a lovely place physically.
Stayed 3 nights in Feb 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place very beautiful and clean
Stayed 2 nights in Feb 2023

4/10 Poor

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Was very disappointed when we arrived and checked in to find there was NO POOL. I specifically booked the hotel for this reason. It clearly stated on line that there was a pool, also there are pictures of a pool, and the reviews mention a pool. I booked this with my daughters and 3 grand children ages 2-6 and told them leading up to the trip and all day until we checked in that they would be swimming. I felt bad for the desk clerk as she was very nice and has to be the one to deliver this news to families that book for this same reason.
Stayed 1 night in Feb 2023