"Was nervous about the service but was blown away!"
I booked this hotel for my and my brides honeymoon. I had read some of the reviews and though the hotel looked gorgeous we were a bit worried about reviews calling out the service being subpar for the hotel. This was not even remotely found to be true by us. From check in to check out every single person we came across was nothing but polite and accommodating. We ate at the restaurants located in the hotel (all of them were 5 stars too) and got a couples session in the spa area downstairs. I'm a really big guy so I was nervous but Hamza was awesome and I felt great afterwards. My wife had Ribhh and she said it was amazing too. We're looking to book a couples session for my Wifes parents.
I really can't say enough about our stay. We told them it was our honeymoon when making the reservation and they left rose petals on the bed in the shape of a heart and a big piece of cake in the room. We checked in after midnight and was given a cold and refreshing drink and a cold towel to wipe our faces with. We talked about making this a monthly thing for a weekend. We stayed in room 1702 and even though it's the second cheapest room, had a great view.
As a tip, their room service is great but a bit pricey. The thing is most of their portions were big enough for 2 so we just would order one thing and split it. We told them when ordering it and they would serve the one dish as two. Seriously, this place was simply amazing. We hated to have to leave.
Micah from Tunis, Tunisia
The Moevenpick Resort and Thalasso Sousse is located on a prime beach front and in the heart of the city centre. The guests …More
I was aware that Port El Kantaoui was a purpose built resort catering mostly for package holiday clients. However, I was totally surprised at how tranquil this hotel was, set apart from the main road and with its extensive gardens facing the sea. Accordingly, the rooms were extremely quiet and peaceful, attracting no noise whatsoever. The guests were reserved and very civil, as were the staff. An thoroughly excellent place to stay in a convenient location to be able to enjoy both the seclusion of the hotel itself and to visit nearby towns and attractions.
The HASDRUBAL Port El Kantaoui is an intimate hotel, warm, where everything reflects calm, order, and beauty. The …More
"Nice hotel, but the only 4 star thing is the pool"
- good food and plenty dish to choose from;
- the pool is gorgeous: big, lots of palms and little bridges;
- the staff is ok but they look like they are always expecting a tip, in fact, some of them have a spectacular change of attitude afetr you tip them.
Not so positive things:
- the cleaning service didn't satisfied me at all: we have the sheets changed after 5 days of staying and the cleaning lady kept the balcony door open with one of my shoes.
- the bed in our room was making all kind of noises.
Alex from Romania
All-Inclusive beach hotel set amid palm trees in the centre of the Tunisian town of Sousse, five kilometres from El Kantaoui …More
No hotel name on the wall outside the property so it was nightmare to find when I arrived late in the evening.
Internet is advertised as available "Hotel Wide" but it only worked in the lobby.
Second day there was no internet access at all so a problem given I was working on this trip.
Air conditioning in the room doesn't work.
Middle of nowhere so you'll need your own transport or taxi.
Expensive food & drink.
Mike from Nottingham UK
Thalassa Monastir - recently 5 - benefits from a beautiful site in border of beach. Entirely turned to the sea - this …More
"Good facilities, but poor service and needs refurbishing"
The hotel is certainly not five star by UK standards. The rooms are in need of rennovation, but are reasonably sized. I would describe the rooms as three star (by UK standards). The general decor of the hotel is tired. The leisure facilities at the hotel were very good. The outdoor pool was large (if a little cold in April) and the indoor pool was well maintained and warm (31C in April). The tennis courts looked good. What really lets this hotel down is its service though. We were originally given a room with twin beds (rather than a double as requested) without a working shower. The reception staff we extremely unhelpful and unfriendly, and only when we threatened to change hotel did they offer us another room. The breakfast serving staff were also very rude. Given the range of leisure facilities available, this hotel is quite good value, but don't expect too much from the rooms or the service!
I have stayed in some of the worlds best and worst hotels and one rule still applies - you get what you pay for. If you pay a modest outlay for a holiday then you can normally expect a modestly priced hotel in return and that is where this hotel sits. It is not perfect, of course not, which hotels are, but if you manage your expectation you can enjoy all what PE Kantoui has to offer in a good hotel for a very modest outlay. Most guests are middle aged and are either German, French or Russian. Brits are very fimly in the minority here - so if you like to be amongst british guests think again about coming here. Bedrooms are quite spacious are carpeted and come with a bathroom which is well appointed with a fully functional shower with excellent water pressure, bath, toilet and a built in sink with plenty of storage space. tHE BEACH ..is simply gorgeous. White, fine sand and a lovely warm sea. dINING AND FOOD The first point is as this is All Inclusive you cannot and should not expect Al la carte food. The food is aimed at mass catering but still maintaining quality and I think as a general foodie they achieved that. if you want sun, sea and sand in a good hotel on the beach for a reasonable cost you cannot go wrong here. If you want European style sophistication then don't come to Tunisia. This hotel, may not be a 5 star luxury but is is a well managed hotel and the staff are very keen to ensure you have a good time and will be very accomodating for you.
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