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Reviews of Palazzo Marziale

Palazzo Marziale
Piazza Francesco Saverio Gargiulo 2, Sorrento, NA

Reviews

9.8

Exceptional

Rating 10 - Excellent. 285 out of 316 reviews" "
Rating 8 - Good. 23 out of 316 reviews" "
Rating 6 - Okay. 5 out of 316 reviews" "
Rating 4 - Poor. 1 out of 316 reviews" "
Rating 2 - Terrible. 2 out of 316 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph, Magnolia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Suite and loved everything about our stay. The staff went above and beyond to make sure all of our needs were met. Highly recommend.
Stayed 2 nights in Apr 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique property. We had a tiny room. It had a window with no blackout curtains. I need it dark to sleep at night. No fitness room. A very limited breakfast. It was a nice property, but lacked amenities.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and extremely helpful for some transportation we needed. We were attended to promptly. We loved our stay here!
Stayed 2 nights in Feb 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend! Beautiful hotel with perfect location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beautiful hotel in Sorrento
This stay was the highlight of our 3 weeks in Italy. From the moment we checked in everything was AMAZING. The staff was so helpful and beyond EXCELLENT. We got engaged down the road on our first night and had the most amazing time enjoying champagne on their beautiful covered patio. Definitely recommend this beautiful place!
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous
Stayed 3 nights in Nov 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent small central hotel. It's is traditionally furnished but with modern bathrooms and comforts. The reception areas are beautiful. Staff at reception and breakfast could not be more helpful or charming. The breakfasts were excellent - a small choice buffet but with excellent dishes including a home made savoury torta every day, fresh pastries and excellent coffee.
Stayed 4 nights in Nov 2023

10/10 Excellent

Robert, Langley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 5 nights in Oct 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff. Right in the heart of Sorrento so everything is close walk and convenient. Staff are incredibly nice. The hotel is beautiful. Breakfast was excellent. Don’t hesitate to stay here. We will be going back
Stayed 3 nights in Oct 2023

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful hotel!! Wonderful service from Sofia! Thank you.
Stayed 1 night in Oct 2023

6/10 Okay

Tara

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Marla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The staff was so friendly and accommodating. The location was great and our room was so beautiful. We had the suite . It was wonderful! The location is absolutely great!
Stayed 3 nights in Sep 2023

10/10 Excellent

Aurora, Morristown

Stayed 2 nights in Sep 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, clean and very well maintained. Special areas to gather, beautiful surrounding and amenities.
Stayed 1 night in Sep 2023

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofia was great!! She was always pleasant and answered our questions. The hotel was beautiful and rustic, easy to get to. Close to the water and a beautiful church right across the street.
Stayed 5 nights in Sep 2023

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Leslie

Stayed 2 nights in Aug 2023

8/10 Good

Rabale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique property in the heart of sorrento. Walking distance from the port and piazza Tusso where all the shops and restaurants are. Also about 10 mins walk to the train station. Staff v helpful and breakfast v nice too. Only thing is that property needs some maintanence update eg some sockets not working. Beware of mosquitos, do carry a repellent of some sort. This is not specific to he hotel but is a general problem!
Stayed 4 nights in Aug 2023

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture of the property is quite striking, location is really covenient to access the beach and ferry port. The staff is very friendly and accommodating. Definitely would recommend Palazzo Marziale to anyone visiting Sorrento.
Stayed 2 nights in Aug 2023

10/10 Excellent

Alyssa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique property in the heart of Sorrento. Very central location and close to the ocean. Our spacious room had a nice ocean view with king bed and 2 twin beds. Very kid friendly with cribs and baby bath essentials and even a high chair in breakfast area. Safe and private entrance for guests only. Staff was ver personable and professional. Would definitely stay at this property again in Sorrento.
Stayed 2 nights in Aug 2023

10/10 Excellent

daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice Very close to everything
Stayed 1 night in Jul 2023

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! Booked last minute after having to leave our disappointing AirBnb in another town. The hotel is beautiful and in a great location. Very easy to access from the Sorrento lift and ferry. Breakfast was lovely. Wish we had been able to stay longer! Fantastic staff- very friendly and helpful. Hope to be back!

10/10 Excellent

Antoinette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for our last part of our trip! It had the perfect view, comfortable bed and room. Breakfast was great and their terrace for aperitivo is beautiful!
Stayed 2 nights in Jun 2023

10/10 Excellent

Cherry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Olde world style in spades. A beautiful intimate palace!
Stayed 4 nights in Jun 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location and wonderful inside!
The location was excellent, close to the lift you can take up from the port if you’re coming by boat. Close to lots of restaurants and a great view of the sea and port. We were upgraded to a king room with the largest shower I have ever seen in Italy. The front desk staff was super friendly. Daily happy hour and breakfast were wonderful perks. Would definitely recommend.
Stayed 3 nights in May 2023

10/10 Excellent

Kieran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel and great location
Stayed 3 nights in Apr 2023

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Amazing staff! Rooms are gorgeous and so spacious. Perfect location!
Stayed 6 nights in Apr 2023

10/10 Excellent

Barbara, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous property with wonderful staff in great location
Stayed 2 nights in Mar 2023

2/10 Terrible

Seth

Stayed 3 nights in Mar 2023

10/10 Excellent

Eangelica

Stayed 1 night in Feb 2023

10/10 Excellent

sunil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Family owned property from the 1400 beautifully renovated. Close to the center, with view of the sea. Kind and caring personnel. Great attention to the needs of their guests.
Stayed 2 nights in Feb 2023

10/10 Excellent

Michael, Basin View

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique Hotel located in a central area of Sorrento. All the Staff are just perfect.
Stayed 1 night in Oct 2022

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very special hotel having been built in the 15th century. The rooms are spacious and very nicely appointed with modern and antique furniture. The staff is spectacular. The breakfast is to die for. Overall, one of the nicest experiences I have had at a hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luigi and Sofia were excellent!! The hotel is beautiful and in a great location! Wonderful breakfast and the service at this hotel was great!! definitely would recommend this hotel! Had a great time!
Stayed 4 nights in Oct 2022

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Palazzo Marziale was so beautiful and welcoming from the minute we walked in! Sophia at the front desk was lovely upon arriving! The grounds are impeccable and beautiful! The rooms are exquisite! The happy hour was really nice where we met some very nice people and the breakfast was delicious (the best on our whole Italy trip! We only stayed 1 night but wish it were longer! Special thanks to Luigi who was SO helpful in assisting us with the train schedule and printing our tickets! He was do very kind and patient! We loved your hotel!!
Stayed 1 night in Oct 2022

10/10 Excellent

Mercedita

Travelled with partner
Liked: Staff & service, property conditions & facilities
Property is beautiful! Location is great! Staff are so friendly and helpful. I highly recommend this hotel!
Stayed 3 nights in Oct 2022

10/10 Excellent

DAN

Stayed 2 nights in Oct 2022

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walking distance to everything. Convenient valet parking and helpful staff. Friendly waiters always willing to get you what you want at breakfast and happy hour. Will Definitely come back!
Stayed 3 nights in Aug 2022

10/10 Excellent

Mehdi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place at a great price at a great location.
Stayed 3 nights in Aug 2022

8/10 Good

Calogero

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like that this property was well secure…very clean, food was fantastic, the only thing is that we were 4 in a room and nowhere was there a spot to hang our clothes or put our suitcases..we had to put them on the floor
Stayed 2 nights in Aug 2022

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff but need to have translate app for Italian in place to communicate with staff.
Stayed 4 nights in Aug 2022

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel!
Cien por ciento recomendado! Buena ubicación, limpio, amables, y muy cómodo!
Stayed 2 nights in Jul 2022

10/10 Excellent

Kathleen

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel is just gorgeous, stunning. The staff was exemplary and so helpful. Having a complimentary cocktail at 6:30 on the most beautiful patio was a tradition we enjoyed. The walkable beach was mainly for residents of Sorrento so the other walkable beaches were a bit further off. Valet parking ($23) made handling out car easy. I would definitely stay here again. Our suite was just beautiful and Sorrento was so charming.
Stayed 2 nights in Jul 2022

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely beautiful and right in the heart of where you want to be in Sorrento. The staff was also amazing and even prepped a to go breakfast for our family when we had to leave for an early train. I didn't see another place in Sorrento that I would have rather stayed in.
Stayed 2 nights in Jun 2022

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so accommodating in helping us get around and arranged transfer to Naples- immediate response to only 2 issues with our room - overlooked the plaza and saw several weddings
Stayed 3 nights in Jun 2022

10/10 Excellent

MISS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Sorrento Hotel
Beautiful hotel in the perfect Sorrento location. Hotel staff were so friendly and helpful - great service, very clean room, stunning decor and would definitely recommend. Only thing missing is a pool but the sea is just a few minutes away. Also there is the perfect sunset view opposite the hotel.
Stayed 3 nights in Jun 2022

10/10 Excellent

Rafael, Sugar Land

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property is nice and location is really good; close to town shopping and dinning areas. walking distance to Marina Grande for Capri boat trip
Stayed 1 night in May 2022