Outdoor pool

Reviews of Metropole

3 out of 5
Metropole
Via Nastro Verde, 2, Sorrento

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 28 reviews" "
Rating 8 - Good. 13 out of 28 reviews" "
Rating 6 - Okay. 4 out of 28 reviews" "
Rating 4 - Poor. 6 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Stayed 1 night in Oct 2023

8/10 Good

Linda, Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is excellent. Breakfast includes a cool machine that makes 2 pancakes at a time just by pushing a button. Fun to watch them go down the conveyor belt and drop on your plate perfectly cooked. Great sea view from our balcony. My slightly negative comments would be that there was no tissues in the room and no fan in the bathroom. I would definitely visit again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lara

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent

Podge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice clean room with views. Very polite and attentive staff. Nice pool area and restaurant.
Stayed 3 nights in Jul 2022

6/10 Okay

Akshay

Stayed 4 nights in May 2022

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean and well located hotel. A little far from the historical center. But you can take the A bus strike to the center. Amazing view of the ocean and Vesuvius volcano.
Stayed 1 night in Apr 2022

8/10 Good

Turki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel , good location , perfect staff , very clean room
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Stayed 5 nights in Sep 2019

8/10 Good

Andrew, Dublin

Liked: Cleanliness, staff & service
Sorrento escape
Lovely staff in a cosy location just about Sorrento. Views on the walk into town are amazing. Hotel may need a little updating but it is ideal for a relaxing getaway, with a nice pool and terrace area.

2/10 Terrible

Briony, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER BOOK A ROOM HERE
A very arrogant man on reception told us on arrival that the manager had rung and told us he had put us in Hotel Spicy down the road. HE HADN'T. Hotel Spicy had no restaurant or swimming pool and was not acceptable. I booked the Metropole on 5th June and had paid in full. Again the manager denied this. I am in the proccess of claiming the money back on my credit card. The whole attitude was rude and offensive. It was 8.30 in the evening and we were left to try and find another hotel for four people that wasn't "Spicy". I had had no phone calls or emails from the Manager of the Metropole he lied. He ended up saying I had phoned him and requested Hotel Spicy. I'd never heard of it. The price for Spicy was strangely the same as the Metropole although it was not of the same standard. We went to the Capodomonte just down the road eventually - it was wonderful!! Give the Metropole a miss!!!

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
the hotel is located in a convenient area to the highway. But not in the town. We had a car so this was no problem. The bed was hard but the room was very clean. Overall the hotel was good for the low price.

8/10 Good

Noelle, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful. The staff was great.
because it is an older hotel it is different. But overall it was comfortable and the staff where awesome!

8/10 Good

Anders, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
The Metropole was a great choice for us, the staff were very helpful and recommended us to the best restaurant I have been to in Italy "Inn Bufalito" - try it. Initially we were concerned the hotel might be too far from town, but this was not the case, it was a pleasant 15 minute walk with great views along the way. The breakfast was also great with a wide selection to choose from (try the apple cake - cake for breakfast, what's not to love). It has a poolside deck area which is nice to hang out on both night and day. The rooms are clean and provided all the basics. A great hotel to stay at a reasonable price. Would definitely stay again when we next return to beautiful Sorrento.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Out dated but reasonable given location.
This may sound rather harsh as the decor and feel of the hotel was very old. Whilst the staff were very friendly and helpful and the location ok (per other reviews a challenging walk into down on the main route through the amalfi coast). This place needs an update! Refreshed bathrooms and new furniture a must.

8/10 Good

Paul, Christchurch, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
We had 10 nights here, bed and breakfast. Pleasant, friendly run hotel. I would definitely go back.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Disappointing
Very unfriendly staff and were rude. I am a 50 kilo female and the young doorman watched me struggle with my luggage down the long steps of the hotel where I actually injured myself without offering a helping hand. The elevator did not fit more than two people at a time. Air conditioning worked occassionally and the approximate location is about 2.5 kilometres from the main Sorrento area too dangerous to walk as there are no footpaths down the winding streets! Overall a very disappointing experience. The only people that were good were the waitors. I would not recomend staying here, stay somewhere close for better value and accomodating staff.

8/10 Good

Chrissy, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in perfect location
If you are looking for somewhere quiet and scenic that is just a short walk into the town of Sorrento then this place is perfect. Staff are helpful, the hotel itself is nice and clean and the pool area clean and quiet! My only complaint would be the size of the shower (impossible to have one without banging your elbows) and the fact that a double bed was two singles pushed together! But I would recommend this hotel :-)

4/10 Poor

רותם

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Per Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice hotell, great wiews.
Stayed 3 nights in May 2022

4/10 Poor

carolina, buenos aires

Disliked: Staff & service, room comfort
Nos dieron la peor habitacion
El hotel es lindo, pero nos dieron la peor habitación. No tenía WiFi ni señal de celular. Tiene pileta y parking propio. Si van a este hotel pidan que no les den la habitación 100.

4/10 Poor

Carolina, Buenos Aires

Disliked: Property conditions & facilities, room comfort
Ni bueno ni malo
Puntos a favor: el hotel está bien ubicado. Tiene pileta y es lindo. El desayuno completo. Tiene parking propio y gratuito Puntos en contra: nos dieron la peor habitación. En un subsuelo. No llegaba la conexión WiFi ni la señal del celular. Era fea. Oscura. Pequeña. Pedimos cambio y nos dijeron que estaban todas las habitaciones ocupadas.

8/10 Good

Michele, Roma

Liked: Staff & service
Disliked: Room comfort
un breve soggiorno
Un breve soggiorno, la stanza lasciava un po' desiderare, si sentiva odore di chiuso e il letto era davvero scomodo, la colazione ottima e il personale gentilissimo.

6/10 Okay

Verified traveller

Liked: Cleanliness
Hintalaatu kohdallaan
Hotelli hieman kulahtanut mutta mielestäni erittäin siisti kuitenkin. Huoneet siivottiin erittäin hyvin myös. Myös auringonottotuoleja oli hyvä määrä. Aamupalassa vähän toivomisen varaa :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazioso albergo
Grazioso albergo con accesso a spiagga convenzionata nelle vicinanze

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
DISPONIBILITÁ UNICA
HOTEL SITUATO IN ZONA TATTICA, OTTIMO RAPPORTO QUALITÀ/PREZZO, DISPONIBILITÁ DEL PERSONALE ECCELLENTE, CAMERE DA RIAMMODERNARE

8/10 Good

Gianluca, Caserta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo Hotel...!!!
L'hotel si trova in ottima posizione a piedi è possibile arrivare ai bagni della Regina Giovanna e la Baia Puolo. Ottimo il personale cortese e disponibile sempre,bella ed accogliente la piscina.e ricchissima la colazione L'unica pecca forse è il parcheggio troppo piccolo per un hotel così grande,ma per un posto come Sorrento l'auto è un bel problema.

4/10 Poor

Michal, Praha

Disliked: Cleanliness
Pěkný bazén, dobrá snídaně
Poměr cena/výkon nic moc, na tento typ ubytování mi přišla cena příliš vysoká, pozitivní byla ochota personálu. Snídaně byla dobrá a bazén s terasou příjemný. Poloha není úplně dobrá, i když k hotelu jezdí autobus od vlakové stanice.