Suite | Terrace/patio

Reviews of Hotel Conca Park

4 out of 5
Hotel Conca Park
Via degli Aranci 13/bis, Sorrento

Reviews

8.4

Very good

Rating 10 - Excellent. 112 out of 237 reviews" "
Rating 8 - Good. 72 out of 237 reviews" "
Rating 6 - Okay. 33 out of 237 reviews" "
Rating 4 - Poor. 17 out of 237 reviews" "
Rating 2 - Terrible. 3 out of 237 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An elegant oasis in Sorrento, Conca Park has everything you need to unwind from exploring the Amalfi Coast or Pompey—good food, a comfortable lounge, pool area and views of the bay. We don’t usually stay at resort properties but are glad we chose this one. It exceeded all our expectations.
Stayed 2 nights in Sep 2023
Response from Hotel Conca Park on 4 Oct 2023
Dear Michael, many many thanks for leaving this review. We are so pleased you had an enjoyable stay at Conca Park, so so glad to read our services and facilities met your expectations. Thank you so much for your kind mention to delicious food served at the restaurant, lounge bar and pool area!Our hope is to welcome you back again in the future, we would do our very best to make your next experience with us even better!Once more, thank youArrivederci

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel 5 stars all around
Stayed 3 nights in Sep 2023
Response from Hotel Conca Park on 1 Oct 2023
Dear Chris, a huge thank you for sharing your experience. We are so pleased you had an enjoyable stay at Conca Park, so so glad our services and facilities met your expectations. Our hope is to welcome you back again in the future, we would do our best to make your next visit here at the hotel and in the beautiful Sorrento coast even better.Once more, thank youArrivederci

8/10 Good

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very central to the town, with a lovely pool area and is aesthetically lovely from the rooms to the bar area. We would stay here again for sure. One minor note, our bathroom had an air vent and we could hear conversations from the other rooms pretty loudly so had to shut the door before sleeping. Other than that, lovely hotel.
Stayed 2 nights in Sep 2023
Response from Hotel Conca Park on 23 Sept 2023
Dear Jenna, thank you for leaving this review.We are pleased you had an enjoyable stay at Conca Park, so glad our services and facilities met your expectations. Thank you so much for your kind mention to hotel location, pool area, rooms and hotel decor! We are so sorry to read about issues with noise coming from other room, we do sincerely apologise for this. Something similar never happened before, thank you so much for this feedback which will help us a lot in our improvements.Our hope is to welcome you back again in the future, we would do our very best to make your next experience with us even better.Once more, thank youArrivederci

10/10 Excellent

IDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!!! (-;
Great location, super comfy facility, all looks clean and nice, the staff are SUPER nice and willing to asist! we would love to stay longer......
Stayed 2 nights in Sep 2023
Response from Hotel Conca Park on 19 Sept 2023
Dear Ido,a huge thank you for leaving this feedback!We are pleased you had an enjoyable stay at Conca Park, so so glad to read your positive and kind words about our lovely staff, hotel location and facilities!Our hope is to have you again as our guest at the soonest, we would do our best to make your next experience with us even better.Once more, thank youArrivederci

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Hotel Conca Park on 11 Sept 2023
Dear Sharon, many many thanks for leaving this feedback!We are so pleased you had an enjoyable stay at Conca Park, so glad our services and facilities met your expectations! Our hope is to welcome you back again in the future, we would do our best to make your next experience even better.Once more, thank youArrivederci

10/10 Excellent

RINO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Hotel Conca Park on 31 Aug 2023
Dear Rino, many many thanks for leaving this feedback!We are so pleased you had an enjoyable experience at Conca Park and so glad our services and facilities met your expectations. Our hope is to welcome you back again in the future, we would do our best to make your next visit here at the hotel and in the beautiful Sorrento coast even better!Once more, thank youArrivederci

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Hotel Conca Park on 8 Aug 2023
Dear Gerard,a huge thank you for leaving this feedback!We are so pleased you had an enjoyable stay at Conca Park and so so glad our services and facilities met your expectations. Our hope is to welcome you back again in the future, we would do our best to make your nexty experience even better.Once more, thank youArrivederci

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pool area
Stayed 1 night in Aug 2023
Response from Hotel Conca Park on 4 Aug 2023
Dear Patricia,a huge thank you for leaving this feedback!We are so pleased you had an enjoyable stay at Conca Park, so glad our services and facilities met your expectations! Our hope is to welcome you back again in the future, we would do our best to make your next experience even better!Once more, thank youArrivederci

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay!
Stayed 1 night in Jun 2023
Response from Hotel Conca Park on 26 Jun 2023
Dear Joshua, many many thanks for leaving this feedback.We are so pleased you had an enjoyable stay here at Conca Park and so glad our services and facilities met your expectations. Our hope is to welcome you back again in the future, we would do our best to make your next experience even better!Once more, thank youArrivederci

10/10 Excellent

Adriana

Stayed 3 nights in May 2023
Response from Hotel Conca Park on 15 Jun 2023
Dear Adriana,many many thanks for leaving this feedback!We are so pleased you had an enjoyable experience here at Conca Park! Our hope is to welcome you back again at the soonest, we would do our best to make your next visit even better.Once more, thank youArrivederci

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
The staffs were great and very hospitable. The hotel was in the perfect location for walking to shops, dining and walking to the port.
Stayed 5 nights in May 2023
Response from Hotel Conca Park on 23 May 2023
Dear Nancy,thank you for taking time to type this review. We are pleased you had an enjoyable stay here at Conca Park, so glad to read our services and facilities met your expectations. Thank you so much for your kind mention to our lovely staff and hotel location! Our hope is to welcome you back again in the future, we are sure you would enjoy your next experience twice as much.Thank youArrivederci

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were extremely helpful. Easy walking distance to sights, restaurants, and shopping. Highly recommend this hotel.
Stayed 3 nights in May 2023
Response from Hotel Conca Park on 21 May 2023
Dear Wesley,a huge thank you for leaving this feedback!We are so pleased you had an enjoyable stay here at Conca Park, so glad to read we gained your recommendation. Many many thanks for your kind mention to our lovely staff and hotel location. Our hope is to welcome you back again in the future, we would do our best to make your next experience even better.Once more, thank youArrivederci

10/10 Excellent

Doren

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was welcoming and very helpful. Concierge Monica went above and beyond to help us when our luggage didn’t arrive with us on our flight and gave us excellent recommendations.
Stayed 5 nights in May 2023
Response from Hotel Conca Park on 16 May 2023
Dear Doren, a huge thank you for taking time to type this review. We are so pleased you had an enjoyable stay here at Conca Park, so glad our services and facilities met your expectations. Many many thanks for your kind words about our great staff and for your kind mention to our lovely Monica, this will make her day! Our hope is to welcome you back again in the future, we would do our best to make your next experience even better.Once more, thank youArrivederci

10/10 Excellent

Wesley

Stayed 4 nights in Apr 2023
Response from Hotel Conca Park on 16 May 2023
Dear Wesley,a huge thank you for leaving this feedback!We are so pleased you had an enjoyable experience here at Conca Park, so so glad our services and facilities met your expectations.Our hope is to welcome you back again in the future, we would do our best to make your next stay even better.Once more, thank you!Arrivederci

4/10 Poor

James

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Positives - Great location, great private parking arrangements, zero-waste eco friendly hotel if that’s your thing. Bar/lounge area very nice. Stunning views from our sea view with balcony room. Negatives - General cleanliness of the room on arrival not good enough, especially the bathroom. Mentioned this at reception, was told it would be looked at, heard nothing back. WIFI was poor, unworkable at times. Breakfast was 3 star hotel standard by every parameter. We ate there the first morning and went into Sorrento for breakfast each morning thereafter. A very mixed experience with staff. Observed an uncomfortable exchange between a waiter and guest during breakfast. Let’s just say it wasn’t what you’d expect to see/hear from staff in any hotel. Overall - A disappointing stay, expected better. Value for money just not there.
Response from Hotel Conca Park on 14 Apr 2023
Dear James, we are so sorry to read this review.Everyday we do our best to meet our guests' expectations and to make their stay memorable. We are so pleased to read your positive mention to hotel location, lounge area and our eco friendly policies. Our staff pays close attention to cleanliness of each room and hotel areas, we are so sorry you were not satisfied with cleanliness standards and we do sincerely apologise.It is so so so surprising for us to hear our breakfast selection didn't impress you! Everyday there's egg station, ham and cheeses, fresh fruit, vegetables, cereals, tons and tons and tons of homemade cakes, any kind of fruit juice or hot beverage and much more... is this a 3 star hotel breakfast?!?! The widest widest part of our guests loves our breakfast buffet and we do have not residents guests that visit our hotel for breakfast only!!! We do firmly believe our staff and value for the money are our greatest strenghts, we are so sorry you could not experience the same.Once more we do apologise for any inconvenience occured and for not meeting your expectations. Our hope is to welcome you back in the future, we are sure you would love your next stay with us.Arrivederci

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great family holiday at conca park. Beautiful hotel, clean, really friendly and accommodating staff.
Stayed 7 nights in Apr 2023
Response from Hotel Conca Park on 14 Apr 2023
Dear Guest,a huge thank you for taking time to type this review.We are so pleased you had a great family holiday here at Conca Park, so glad our services and facilities met your expectations. Many many thanks for your kind mention to hotel decor, cleanliness and our lovely staff.Our hope is to welcome you back again in the future, we would do our best to make your next experience even better.Once more, thank youArrivederci

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023
Response from Hotel Conca Park on 1 May 2023
Dear Dawn, thank you for leaving this feedback!We are pleased you had an enjoyable stay here at Conca Park, so glad our services and facilities met your expectations. Our hope is to welcome you back again in the future, we would do our best to make your next experience even better.Once more, thank youArrivederci

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Hotel Conca Park on 8 Apr 2023
Dear Rachel,many thanks for leaving this feedback!We are pleased you had an enjoyable stay here at Conca Park, so glad our services and facilities met your expectations.Our hope is to welcome you back again in the future, we would do our best to make your next experience even better.Once more, thank youArrivederci

10/10 Excellent

samra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price I paid. Clean. Close to historic town. Helpful staff. Needs conditioner in the shower. I ll definitely come back
Stayed 4 nights in Oct 2022
Response from Hotel Conca Park on 24 Oct 2022
Dear Samra,a huge thank you for sharing your experience.We are so pleased you had an enjoyable holiday here at Conca Park and so so glad to read you will be visiting us again in the future! Many thanks you for your kind mention about value for the money, cleanliness, hotel location and our lovely staff.Can not wait to welcome you back again, we will doo our best to make your next stay with us and in the beautiful Sorrento even better.Once more, thank you!Arrivederci

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the centre of Sorrento, fantastic views from rooms facing the bay. Light and airy feel, plenty of shady places to sit around the hotel. Friendly staff, comprehensive breakfast buffet. Pool shaded in the afternoon (and closes at 6.30pm), no bad thing to be able to plunge into that after a hot sunny day exploring.
Stayed 7 nights in Sep 2022
Response from Hotel Conca Park on 19 Sept 2022
Dear Sarah,many many thanks for taking time to type this review. We are so pleased you had an enjoyable holiday with us and so glad our services and facilities met your expectations. A huge thank you for your kind mention to hotel location, room views, breakfast selection and our lovely staff. Our hope is to welcome you back again in the future, we would do our best to make your next stay with us even better.Once more, thank youArrivederci

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from Hotel Conca Park on 5 Sept 2022
Dear Guest, many many thanks for leaving this feedback!We are so pleased you had an enjoyable experience with us and so glad our services and facilities met your expectations. Our hope is to welxome you back again in the future, we would do our best to make your next stay with us even better.once more, thank youArrivederci

6/10 Okay

Samantha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel room was great and free breakfast was delicious. Hotel staff was very unhelpful though. We had housecleaning wake us up at 8:30AM after our first night and still come into our room later that day even after we turned on our “Do Not Disturb” light. We called the front desk to request housekeeping to not come into our room for the remainder of our stay as I don’t like having people touch any of my things and they said they put it into the system, but we still had housekeeping come into our room the 3rd day. Had to make the request again but they weren’t helpful. We then had the front desk book us a taxi service to the airport as we were leaving and they told us the cost would be 110€ but the taxi driver told us his company’s fees were 140€ and showed us the rates on his paperwork. He didn’t even carry change so we had to pay 150€.
Stayed 5 nights in Aug 2022
Response from Hotel Conca Park on 1 Sept 2022
Dear Samantha, we are sorry to read this review, everyday we do our best to meet our guests' expectations and make their stay memorable.We are so pleased to read your positive mention to our hotel, rooms and delicious breakfast selection. We do apologize for the issue occurred with the room, it was a great misunderstanding! Chambermaid tried to access in the room because she didn' notice "Do not Disturb" light on and at reception we thought you didn't want housekeeping to come only for that day and not for the rest of your stay! We are sincerely sorry about this inconvenience and we do apologize again! We firmly believe our staff is our greatest strenght we are so sorry you could not experience the same. We are also so sorry to read about different price asked from the driver, never happened before and can't actually understand why?!Our hope is to welcome you back again in the future, we are sure you would change your mind about our lovely staff and we are sure you would love your next experience at Conca Park.Thank you for sharing your experience, comments and suggestions; this will help us a lot in our improvement!Arrivederci

10/10 Excellent

Elissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great! Hotel was fairly modern and clean! Great staff!
Stayed 7 nights in Jul 2022
Response from Hotel Conca Park on 4 Aug 2022
Dear Elissa, many many thanks for taking time to type this review. We are so pleased you had an enjoyable experience with us and we are so glad our services and facilities met your expectations. A huge thank you for your kind mention to pool area, modern decor, cleanliness and our lovely staff. Our hope is to welcome you back again in the future, we would do our best to make your next stay with us even better. Once more, thank you Arrivederci

10/10 Excellent

Jack, Stevenage

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, well-appointed pool area, central location and most of all the friendliest staff - from the pool attendant to the check-in staff (who accommodated a late check out for no extra cost), the customer service was exemplary. Would highly recommend.
Stayed 2 nights in Jul 2022
Response from Hotel Conca Park on 23 Jul 2022
Dear Jack, many many thanks for taking time to type this review. We are so pleased you had an enjoyable stay with us and so so glad to read we gained your recommendation. Many thanks for your kind mention to spacious nd comfortable room, pool area, hotel location and our lovely staff. Our hope is to welcome you back again in the future, we would do our best to make your next experience even better. Once more, thank you Arrivederci

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Conca Park and would definitely return. It is quite a large hotel but very warm and hospitable. The staff are lovely and accommodating. The rooms are large and clean. The view and gardens are incredible... We really felt we had been transported somewhere else. We enjoyed spending time by the pool, again fantastic view and service. Breakfast was also very, very nice - fresh with lots of variety. Thank you!!
Stayed 2 nights in Jul 2022
Response from Hotel Conca Park on 17 Jul 2022
Dear Jessica, many thanks for sharing your experience. We are so pleased you had an enjoyable stay with us and so glad to read you would return again! A huge thank you for your mention and your kind words about our lovely staff, breakfast selection, pool area, room comfort and views. Our hope is to welcome you back again in the future, we would do our best to make your next holiday in the beautiful Sorrento even better. Once more, thank you Arrivederci

10/10 Excellent

Keith

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful, modern, clean. Pool was fantastic.
Stayed 1 night in Jun 2022
Response from Hotel Conca Park on 5 Jul 2022
Dear Keith, a huge thank you for leaving this feedback! We are so pleased you had an enjoyable stay and we are glad our services and facilities met your expectations! Thank you for your kind mention to modern hotel decor, cleanliness and pool area. Our hope is to welcome you back again in the future, we would do our best to make your next experience in the beautiful Sorrento even better! Once more, thank you Arrivederci

10/10 Excellent

Lori-Louise

Stayed 5 nights in Jun 2022
Response from Hotel Conca Park on 8 Nov 2022
Dear Lori-Louise, many thanks for leaving this feedback! We are pleased you had an enjoyable experience and we are glad our services and facilities met your expectations. Our hope is to welcome you back again in the future, we would do our best to make your next stay even better. Once more, thank you Arrivederci

10/10 Excellent

Rebeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very good location, you are in the heart of Sorrento in a couple of blocks. The pool is great and it's really nice to have a pool in the summer heat. Breakfest is good and the drinks from the bar are great. I like that this hotel is ECO friendly as well. Great place to stay in Sorrento, highly recommend.
Stayed 2 nights in Jun 2022
Response from Hotel Conca Park on 22 Jun 2022
Dear Rebeca, a huge thank you for sharing your experience. We are so pleased you had an enjoyable stay and so glad to read we gained you recommendation! Many many thanks for your kind mention to hotel location, pool area, breakfast selection, our Zero Waste policy and our magical cocktails! our hope is to welcome you back again in the future, we would do our best to make your next stay with us even better. Once more, thank you Arrivederci

10/10 Excellent

Diana

Stayed 1 night in Jun 2022
Response from Hotel Conca Park on 21 Jun 2022
Gentilissima Diana, grazie di cuore per aver lasciato questo feedback! Siamo lieti che la sua esperienza sia stata piacevole e che i nostri servizi abbiano soddisfatto le sue aspettative. Speriamo di poter riaverla in futuro come nostra ospite, faremmo del nostro meglio per rendere il suo prossimo soggiorno ancora migliore. Grazie di cuore, A presto!

6/10 Okay

Shir

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Ok place
The location is great Breakfast bad, very old, no iron Nice pool
Stayed 2 nights in Jun 2022
Response from Hotel Conca Park on 12 Jun 2022
Dear Guest, we are so sorry to read this review, everyday we do our best to make our guests' experience memorable. We are pleased you mentioned hotel location and pool area. It' so so strange to read our breakfast selection did not impress you, everyday you find many many many different homemade cakes and pastries, fresh fruit, yogurt, cereals, juices, vegetables, ham and cheeses, bacon, sausages, baked tomato, beans, several kind of eggs.... we are so sorry this offer didn't meet your expectations, the widest part of our guests is very satisfied with this service! Our hope is to welcome you back again in the future, we are sure you would love your next stay with us. Thank you

6/10 Okay

Renita

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The common areas were spectacular--lounge, garden, views from restaurant are not done justice by their photos. This is one of the most beautifully designed, massive property that I've ever seen of a hotel, especially in Italy. Beginning with the walkway from the entrance to gardens in the back, it is breathtaking. However, our room itself--a Sea View room located on the 5th floor--left a lot to be desired: it's floors were filthy (our socks turned black the first night we were there), the walls are scruffed and need to be repainted, the airconditioning was extremely low, the sheet and one of the pillows were dirty, with lipstick on the pillow, and there were gnats and mosquitos in the room. If as much effort were put into the room as was put into the common areas, it would earn it's 4 stars. Additionally, the front desk was not able to arrange either a taxi for us to go to the airport, or a dinner reservation at our restaurant of choice. Perhaps this was due to the volume of tourists in the area at the beginning of June, but nevertheless made our stay at Conca Park all the more disappointing.
Stayed 1 night in Jun 2022
Response from Hotel Conca Park on 10 Jun 2022
Dear Renita, thank you for taking time to type this review. We are so so sorry to read we didn't meet your expectations, everyday we do our best to make our guests' experience memorable. Thank you for your kind words about hotel common areas! It's so strange to read about inconveniences with cleanliness of the room, we pay a lot of attention in cleanliness and the widest part of our guests is very impressed. We do sincerely apologize if you could not experience the same. This is a very busy period in the area, restaurant and cars are always fully booked. You only had 1 night stay with us, so we had not a lot of time to book this services in advance and unfortunately we could not find any availability (not due on us). Our hope is to welcome you back again in the future, we are sure you would love your next stay with us. Thank you!

10/10 Excellent

Simon, Chirton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpected golf cart ride through ornate tunnel from car parking to reception - very unusual but fun!
Stayed 1 night in Sep 2021
Response from Hotel Conca Park on 8 Oct 2021
Dear Simon, many thanks for taking time to type this review. We are so pleased you had an enjoyable stay and we are glad we met your expectations. Our hope is to welcome you back again in the future, we would do our best to make your next stay even better! Once more, Thank you Arrivederci

10/10 Excellent

Roisin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021
Response from Hotel Conca Park on 29 Sept 2021
Dear Roisin, many thanks for leaving this feedback! We are so pleasaed you had an enjoyable experience and we are glad we met your expectations. Our hope is to welcome you back again in the future, we would do our best to make your next stay even better. Once more, thank you! Arrivederci

10/10 Excellent

Maria E.

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2021
Response from Hotel Conca Park on 29 Sept 2021
Gentilissima Maria, grazie di cuore per aver lasciato questo feedback. Siamo lieti che la sua esperienza sia stata piacevole e che i nostri servizi abbiano soddisfatto le sue aspettative! Speriamo di poter riaverla in futuro come nostra ospite, faremo del nostro meglio per rendere la sua prossima visita ancora migliore! Grazie mille, A presto

10/10 Excellent

ELIER, El Paso

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, with great bay views and beatiful bar.
Stayed 4 nights in Sep 2021
Response from Hotel Conca Park on 21 Sept 2021
Dear Elier, many thanks for taking time to type this review. We are glad you had an enjoyable stay with us. A huge thank you for your kind words about our Epicure lounge bar and great views from your room. Our hope is to welcome you back again, we would do our best to make your next stay even better. Once more, thank you! Arrivederci

10/10 Excellent

jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Hotel Conca Park on 19 Sept 2021
Dear Jimmy, many thanks for leaving this feedback! We are pleased you had an enjoyable experience and we are so glad we met your expectations. Our hope is to welcome you back again in the future, we would do our best to make your next experience even better. Thank you Arrivederci

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great facilities however rooms are dated and basic. No iron and pillows were not great. However the lobby of the hotel and staff are very friendly and the common areas are beautiful. So if you want a comfortable basic place to stay with great facilities I recommend
Stayed 5 nights in Aug 2021
Response from Hotel Conca Park on 6 Sept 2021
Dear Luis, many thanks for taking time to type this review. We are pleased you had an enjoyable experience and we are so glad you would recommend our hotel! Many thanks for your kind words about our lovely staff, facilities and common areas. We have many different room types with different decor and different style, if you didn't like you could ask for something different and we would have been pleased to show you available options! Our hope is to welcome you back again in the future, we are sure you would love your next stay with us. Thank you Arrivederci

2/10 Terrible

Natasha

Stayed 2 nights in Aug 2021
Response from Hotel Conca Park on 8 Nov 2022
Dear Natasha, we are so sorry and please let us say a little disappointed to read this feedback! We always do our best to make our guests' stay in Sorrento memorable and to suit any of their needs. It would have been so so helpful to know what didn't convince you, our goal is always to keep improving and we do sincerely hope this very severe review can help us. Thank you

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay
Great location, great property, rooms nice and simple. Breakfast was include, we had to pay for parking. the hotel is really nice, pools, lounging areas, restaurants. They have a golf cart that takes you from the entrance to the hotel. Free Breakfast.
Stayed 2 nights in Aug 2021
Response from Hotel Conca Park on 30 Aug 2021
Dear Priscilla, many thanks for taking time to type this review. We are glad you had an enjoyable stay and we are so pleased pur services and facilities met your expectations! Our hope is to welcome you back again in the future, we would do our best to make your next experience even better. Once more, thank you Arrivederci

10/10 Excellent

Adrian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel and staff were wonderful and very accommodating. Definitely will be coming To stay here again.
Stayed 3 nights in Aug 2021
Response from Hotel Conca Park on 27 Aug 2021
Dear Adrian, many thanks for taking time to type this review. We are pleased you had an enjoyable stay with us and we are glad you will stay here again! We will do our best to make your next stay even better. Oncew more, thank you! Arrivederci

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
Would highly recommend this hotel, location, comfort and service all top notch
Stayed 14 nights in Jul 2021
Response from PP on 19 Aug 2021
Thank you very much for your kind words, we hope you will come back in future to stay in Sorrento

6/10 Okay

Diane

Travelled with family
Liked: Cleanliness
3 night stay
Stayed 3 nights in Jul 2021
Response from Hotel Conca Park on 9 Aug 2021
Dear Diane, we are sorry for this feedback! We always do our best to make our guests' stay in Sorrento memorable. It would have been helpful to know what didn't convince you, our goal is to keep improving. We hope to weloce you back again in the future, we are sure you would love your next stay with us. Thank you

10/10 Excellent

Eamonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel located 5 minute walk from the centre of sorrento. Room was clean spacious and the views from the balcony over the sea were breath taking
Stayed 3 nights in Jul 2021
Response from Hotel Conca Park on 5 Aug 2021
Dear guest, thanks for your feedback! We are glad you had a pleasant stay and appriciated our structure. We look forward to welcoming you back soon and thank you again!

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Room size was ok. AC is very weak so the room temperature was not great. The only staff that was nice was a lady at the front desk. The rest are rude and not helpful at all. The staff at breakfast are especially unfriendly and unwelcoming. Wasn’t a pleasant stay at all.
Stayed 2 nights in Jul 2021
Response from Hotel Conca Park on 26 Jul 2021
Dear Guest, we are so so sorry to read this review, we always do our best to meet our guests' expectations. AC system is very efficient, according to our zero waste policy AC turns off when windows are open to avoid useless consumption! You could contact us at reception and we would have done our best to check and solve any issue! We are sorry and really surprised to read about inconveniences with our staff, we firmly believe our team is our greatest strenght! Our hope is to welcome you back again in the future, we are sure you would love your next stay with us. Thank you for leaving this review and your comments, it will help us in our improvement!

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOULD STAY AGAIN
Ideal position very close to town centre although not noisy whatsoever. Modern and spacious inside and reasonable bedroom sizes. Breakfast had a fair choice of items of reasonable quality. Only small issue was inability to provide an iron/ironing board due to Covid which I find a little difficult to understand. Would stay here again
Stayed 6 nights in Oct 2020
Response from Hotel Conca Park on 15 Jun 2021
Dear Frank, many thanks for sharing your experience. We are glad we met your expectations and we are pleased you had an enjoyable stay! Our hope is to welcome you back again in the future, we would do our best to make your next stay even better! Once more, thank you Arrivederci

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly safe comfortable hotel
Very good hotel really enjoyed our stay their. Upon check in all the covid measures and rules were clearly explained and lots of info about the hotel given. Got to the room abs I felt it was not what I booked so when back to reception and was changed no another room no issues and no questions asked the guy at from desk was excellent. Really conformable property all the rooms kept and cleaned very well. All the staff are very friendly and go out of their way to help. Food was quite good and location was very good, some great places to eat nearby also. I only have two minor gripes with this hotel, a little bit more fruit or healthier choices and breakfast would be nice, I understand the no buffet during covid but what we did eat was good. The second the photos of the gardens are misleading I did ask go and walk them but I was told no it was for private event booking only, the prospect of having a stroll in the gardens was a reason I booked here, take them down as if ordinary guests can not access them it’s misleading.
Pool
Chess room/lounge
5 floor no sea view
Bathroom
Stayed 5 nights in Sep 2020
Response from Hotel Conca Park on 15 Jun 2021
Dear Guest, many thanks for sharing your experience. We are glad we met your expectations and we are pleased you had an enjoyable stay. Our hope is to welcome you back again in the future, we would do our best to make your next stay even better! A huge thank you for your comments and suggestions, they will help our improvement! Arrivederci

8/10 Good

j

Liked: Cleanliness, staff & service
Mixed bag
Weather was great bar service great . Prices crazy. Breakfast mixed bag . Pool and sunbeds good. Cabbies lifts up to the top of hotel excellent. Reception service was very slow and seemed like no order . We booked it when we got there but the rooms was not ready . We had to que for the keys for 45 mins we was 4th in the que and 2 people checking people in . How did it take 45 miks to check to 3 couple's in ? That was a joke .
Stayed 4 nights in Aug 2020
Response from Hotel Conca Park on 15 Jun 2021
Dear Guest, many thanks for taking time to type this review. We are pleased you had an enjoyable experience! Please forgive us for the inconvenience at check in, that's so unusual! We really hope to welcome you back again in the future, we would do our best to make your next stay even better. Once more, thank you Arrivederci

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Great food,location,service ,nothing to complain about
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Conca Park is incredible! The staff was extremely helpful and friendly. The James Bond suite was amazing and well worth the cost. We had some trouble adjusting to the time difference at night and having the extra space to spread out was very nice. Lynda in the Conca Spa was one of the highlights. The lemon scrub and massage was easily one of the best parts of the stay! We had to leave at 3am for our flight and the staff was kind enough to pack us breakfast for when we checked out. Would absolutely recommend!!
Stayed 5 nights in Aug 2019