Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

lovely hotel. great location and top service.

Posted 18-Apr-2015
really excellent value for money. we had a very relaxing time. great location for the town and the harbour and marina.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Middle Village NY.

Perfect location, magnificent views.

Posted 17-Apr-2015
The star attraction is Giovanni the fabulous host & bartender of the Continental Hotel. His warmth, style & genuine personality is a bonus for this lovely hotel. The entire staff are friendly & helpful. Make sure you exit left out of hotel and walk down the narrow lane which brings you to Marina Grande. The selection of restaurants is amazing, be sure to try the crab ravioli in Taverna Azurra. Ciao Giovanni!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom milano

Hotel in posizione centrale

Posted 16-Apr-2015
Pros: Gli ampi saloni della struttura, la vicinanza al centro di Sorrento, ma soprattutto la cortesia di tutto il personale.
Cons: Insonorizzazione della camera
Location: L'hotel รจ vicinissimo al centro di Sorrento e all'ascensore che conduce al porto da dove puoi andare a Capri,Amalfi, Positano.
Week end in Costiera Amalfitana, con escursioni a Ercolano, Capri e Ravello
5 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Really helpful staff

Posted 16-Apr-2015
Pros: The staff. Very obliging and helpful
The hotel is in a great location next to to a small square with fantastic views of Vesuvius, the Bay of Naples and Sorrentine cliffs. It is just a short walk from the old town and the lift down to the swimming decks and port areas. The hotel staff could not have been more helpful. The standard of English was excellent and they provided accurate and useful information concerning excursions and airport transportation. The breakfast is of the continental style. There is a good selection of hot dishes, cold meats, fruit, cereal and all the usual trimmings. Wifi is free and fast but a little patchy around the Hotel The rooms are spacious and there is a powered security shutter at the entrance to each balcony.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom ireland

Posted 15-Apr-2015
Pros: Location.
Cons: Room rather small, but clean, comfortable and wonderful sea view.
Location: Very handy for beach and town.
Excellent location, friendly, helpful staff. Surprise complementary bottle of champagne for anniversary, and free room upgrade.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom South Wales

Quality hotel in excellent location

Posted 12-Apr-2015
Pros: Lovely room with sea view, superb breakfast, very friendly and helpful staff.
Cons: Sound proofing between rooms - walls were a bit thin.
Location: Easy for transportation - ferries to Capri, train to Pompeii and Naples, buses to Amalfi Coast
Lively resort with endless opportunities for eating, drinking and shopping.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Scotland

Full of Charm

Posted 11-Apr-2015
Pros: Everything!
Cons: I would have preferred a softer mattress.
Location: On the cliff overlooking the sea. Absolutely perfect.
The staff in this hotel, from the reception staff, waiting staff, bar staff and chambermaids are all fantastic. They were all extremely polite and nothing was too much trouble. The hotel is well positioned on the coast but only 5 minutes from the town centre. The public areas are very chic but with an old world charm. The breakfast room is bright and airy and the food on offer is plentiful. The waiters are very attentive and we were all presented with an Easter egg on Easter Sunday which was a lovely touch. The bedrooms are nicely presented. The beds are extremely firm so they won't please everyone. The bathrooms are well appointed with all the toiletries you may need. The chambermaids are very efficient and the turndown service in the evening leaves a weather report for the next day. We had a room with a partial sea view but not all rooms have the view. The hotel has a gym and billiard room but we didn't get round to using them. The hotel also has a pool and garden but the weather wasn't quite warm enough to enjoy them. They did look lovely. The hotel bar had an impressive cocktail list but I suspect you can have anything you want. If they don't have it then they will get it for you. All in all this is an excellent hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bedford

Excellent Hotel in great location

Posted 08-Apr-2015
Pros: Everything about the Continental was perfect for our stay with a great location and great staff
The Continental surpassed our expectations. The location is perfect for visiting Sorrento especially if you want to be in a quieter area of the town. It is within reach of all the attractions of Sorrento and is only a 15 minute walk from the train/bus station which makes visiting the Amalfi coast and Naples, Pompeii and Vesuvius very easy. The staff were very friendly and helpful throughout our stay and nothing was any trouble. Rooms were a good size and very comfortable. Breakfast buffet was great and the bar and restaurant area were very welcoming. Sorrento was a great place to explore, working our way through the maze of streets and the food was good in all the restaurants and gelateries we frequented. Overall a great holiday and look forward to returning in the future.
1 out of 5
Recommended
for Everyone
by A verified travellerfrom Germany

A perfect place!

Posted 06-Apr-2015
Pros: the staff, the rooms, the location
Cons: No! Can't be topped.
Location: Perfect location, central and quiet, with a wonderful view and everything within walking distance - the town centre, the marina, the train station
Excellent location, excellent rooms, excellent staff! What else can you expect to make your stay in Sorrento an unforgettable experience? The rooms of the hotel Continental have a breathtaking view and are spacious and elegantly furnished, with a beautiful taste of the area. They leave nothing to be desired. And yet the best part of the hotel is the staff: from the reception desk to the breakfast room, from the room service to the valet parking - they are all professionals in the best sense of the word, extremely friendly and attentive, always at your disposal. We have seldom been made so welcome at a place away from home.Thank you all again. You're doing an excellent job, every single one of you! We'll sure be back one day.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom london uk

Nice sea view, excellent location

Posted 04-Apr-2015
Definitely a value for money hotel, very good location, interesting breakfast, excellent and friendly staff who advise you accurately on local restaurants and services.