Exterior

Reviews of Mouratoglou Hotel & Resort

4 out of 5
Mouratoglou Hotel & Resort
3550 Route Des Dolines, Sophia Antipolis, Biot, Alpes-Maritimes

Reviews

8.2

Very good

Rating 10 - Excellent. 170 out of 394 reviews" "
Rating 8 - Good. 142 out of 394 reviews" "
Rating 6 - Okay. 47 out of 394 reviews" "
Rating 4 - Poor. 21 out of 394 reviews" "
Rating 2 - Terrible. 14 out of 394 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome spa resort and tennis academy. Very relaxing, but beware they hold allot of corporate functions that can get very noisy late into the night
Stayed 6 nights in Sep 2023

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay in this property. Will definitely go back
Stayed 1 night in Aug 2023

10/10 Excellent

Debbie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fantastic hotel and staff. You do need a car for this hotel but it is worth it and it has free park Hotel has easy access, especially to Nice, Cannes and Antibes. Highly recommended.
Stayed 7 nights in Jul 2023

6/10 Okay

elena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was nice and big. There is no staff to help with the luggage. Had to carry the luggage myself to the room which was far, at the end of a very long corridor. Food was good and cocktails too. Has beautiful pools and gardens.
Stayed 1 night in May 2023

8/10 Good

Sapna

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing nearby
Stayed 2 nights in May 2023

10/10 Excellent

Sudeshna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
The hotel extremely well suited to business purpose. My husband enjoyed the breakfast very much and together we loved the dinner . The rooms were spacious and clean . The housekeeping staff is very friendly and attentive . The only challenge was that the bathtub height was too high which made getting in and out a little hazardous. Overall we enjoyed our stay and the location was perfect .
Stayed 5 nights in May 2023

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Iosif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Joanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Very good value for money. Comfortable room.
Stayed 1 night in Mar 2023

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, smiling and very professional except one guy: the tennis shop guy. I will come back for sure. Thanks !
Stayed 2 nights in Oct 2022

2/10 Terrible

Andrew

Travelled with family
Disliked: Staff & service
Stayed 1 night in Sep 2022

8/10 Good

Anke

Stayed 1 night in Sep 2022

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, property conditions & facilities
The tennis environment
Stayed 8 nights in Jul 2022

10/10 Excellent

Frederic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

Miri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice the staff very friendly
Stayed 5 nights in Sep 2021

6/10 Okay

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Aug 2021

2/10 Terrible

Henricus Antonius, Soerendonk

Travelled with family
Disliked: Cleanliness, staff & service
Outside looks wonderful, but rooms are old. Beds are terrible. Not enough chairs by the pool…and staff is very unfriendly. Food is way to expensive for what they are serving. Overall just not worth the price.
Stayed 9 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Taras

Liked: Staff & service
Good hotel in a nice location.
Hotel is located in a very nice area and the views are stunning. On the other side, the rooms are small, and in particular the toilet room is extremely small - taller people would close the door. Breakfast is not impressing - any kind of vegetables are absent and it is difficult to get a plate or a cup. All in all, if you are willing to make a compromise with these disadvantages - it is worth to book it. P.s. underground parking is available which is like gold there.
Stayed 4 nights in Aug 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Older hotel has older hotel smell. Needs updating
Stayed 3 nights in Feb 2020

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find near Nice
Great find - this is a tennis camp hotel but we weren’t there for tennis. The facilities are in very good condition. Great gym and the restaurant is excellent. Staff is very friendly and accommodating. Requires a car as is 20 mins from Nice. Would go back.
Stayed 4 nights in Nov 2019

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best places in the area!
The sports facilities, the access to the park, the weekly live music in the lounge, just a few reasons why it's one of the best spots in the area if you have to stay there.
Stayed 4 nights in Nov 2019

6/10 Okay

Jabeen

Disliked: Staff & service
The hotel is overpriced for a 4 star
Stayed 1 night in Oct 2019

8/10 Good

Mr Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, quiet area as requested, friendly and helpful staff, high quality landscaping, first class spa ttsatnents
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, amazing service, beautiful grounds, large clean rooms, great amenities. Great place to stay, could not fault the hotel!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you love tennis..............
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
French Rivera
The hotel was wonderful, everyone was so friendly and helpful. The hotel was far from everything. To get a taxi the average wait was 3o minutes. Great hotel to relax but far from restaurants, bars,beach and night lige.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean and quiet. Lots of tennis memorabilia.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and amazing quality and the staff are so friendly and helpful. The children loved the kids club. The reception staff are brilliant and helped recommend lots of lovely restaurants in Mougins, Valbonne and Saint Paul de Vence. You definitely need a car to get about but the hotel itself has loads to offer and great for families. Would definitely return. We had some confusion at the end of our stay over the breakfast charges but this was resolved.
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Tennis courts at property was good. Small poll and plenty of parking.
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Check out staff unhelpful almost to the point of rude
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Food proposal was very limited. The buffet which we tried one night was bad. The rest was just ok, nothing spectacular.
Stayed 8 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very difficult to find shade around the pool. Supermarket 20 mins walk away if you do not have transport Would be good to have small shop on site selling water etc.
Stayed 3 nights in Jul 2019

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel next to Moratoglou Tennis Academy where my son attended for summer camp. Facilities are outstanding.
Stayed 6 nights in Jul 2019

8/10 Good

M W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachcomber Riviera
Nice place tied in with tennis academy. One needed a car to get about locally without taking a lot of time. Scrambled eggs at breakfast were terrible, bacon was near raw, otherwise a decent breakfast. Loved the mini-crepes. Hotel restaurant was nice but but a little pricey. Staff at hotel and restaurant were very pleasant and helpful. Soundproofing could have been better but still a nice room.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The check-in was unfortunate. Despite my having called two weeks before and having been told that we would get a room with a view, instead, we were given a room along the arrival entrance to the hotel with drivers standing outside our patio smoking. And given that we were to be there for 10 nights, I was most unhappy. Fortunately, the lovely reservations manager and the helpful receptionist Anna came to our rescue and moved us the following day to a more acceptable room. The property is clean, simple, and modern as are the rooms. For the price, I would have expected more upscale items in the room such as robes, slippers, magnifying mirror, coffee machine, etc. The breakfast for 22 euros pp was OK and expensive . The major pro for us was the fitness center and fitness classes that are included in the room fee and are part of the attached Tennis Center. Finally, with the exception of Pauline, one of the best waitresses I've ever had, the restaurant staff appeared undertrained, surly and very slow (our drinks of water and bottled iced tea arriving 35 minutes after being ordered and 15 minutes after our main courses were delivered during one of our visits (Pauline wasn't there that day, unfortunately). The quality of the food was uneven being delicious one day and tasteless on another. It wouldn't take much to improve the hotel (see above).
Stayed 9 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
The tennis facilities and academy are what makes it unique. I didn’t enjoy the breakfast much.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heated pool, Ants in the bathroom, offered free upgrade due to being on honeymoon, but room was never upgraded. Due to this offered a free meal, took 2 hours for mains to arrive. The spa, while staff were lovely, the actual facilities were awful! The spa, gave great massages, but with no pool, sauna it just was simply shower and infrared lights. When I asked certain staff on reception, the response was “I didn’t check you in”. This just paved the way of what type place this is. Great if you like tennis with 32 courts! But rubbish if you want a chill by the pool, and have drink! Because the pool is closed due to being not heated, and the bar has ran out of drinks after they finally serve you! My wife and I sat at the bar, I kept asking but all I got was one minute; but when a older couple sat down, serve straight away. In all, I don’t understand why it was not stated about the pool and spa facilities, absolutely awful. Most of the staff I found to be arrogant and unhelpful at all. This hotel is not worth 4 stars, as I found travel lodges staff and facilities to be better. Don’t waste your money and time at this place.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
No English channels on tv , uncomfortable bed , however food was good and staff friendly
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with a serious focus on tennis (it's a tennis academy!), but also with a enjoyable swimming pools and good enough restaurant or breakfast.
Stayed 3 nights in Feb 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018