With the exception of certain things getting lost in translation, I loved my stay at HAGL. They provided speedy service. My room was all the way up on the 19th floor so I had a spectacular view of the bay. The room was also incredibly spacious (easily could've fit a family in that room) and the people were friendly and courteous for all of my special requests. The only exception was, when I requested certain food items for room service, there was some mis-communication with the kitchen that boiled down to a lack of understanding English. I would still gladly stay here on my next trip to Da Nang.
From the exterior it is takes on an unassuming appearance, but once inside the staff were helpful, courteous and could speak English which is always a bonus. The room was nothing out of the ordinary but was nice and clean and comfortable. We only wanted a room for the night because we were up at 4am to catch an early flight to Da Lat. So the hotel was ideal for that purpose and it was also reasonably close to the airport.
We did not have the complimentary breakfast as we had to leave early for our flight. As such cannot comment on the quality of the food.
I would definitely go back to this Hotel everytime I visit Danang. Everything was great during my 3 night stay. Staffs were great. Ha,Hang,Hoa at the restaurant and Yen at the reception and other staffs whose name I don't know,Thank you, everyone!!! Breakfast was superb. Room was so clean. convenient location.
Staff were very welcoming and allowed us to check in early, spoke English, room was great, fridge, kettle, air con, complimentary water and excellent Wi-Fi
Breakfast eggs were cooked to order, toast and baguette available
Water, tea, coffee, milk and orange juice available
All hotel staff were lovely and we would definitely recommend this hotel and would stay again
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.