With the exception of certain things getting lost in translation, I loved my stay at HAGL. They provided speedy service. My room was all the way up on the 19th floor so I had a spectacular view of the bay. The room was also incredibly spacious (easily could've fit a family in that room) and the people were friendly and courteous for all of my special requests. The only exception was, when I requested certain food items for room service, there was some mis-communication with the kitchen that boiled down to a lack of understanding English. I would still gladly stay here on my next trip to Da Nang.
From the exterior it is takes on an unassuming appearance, but once inside the staff were helpful, courteous and could speak English which is always a bonus. The room was nothing out of the ordinary but was nice and clean and comfortable. We only wanted a room for the night because we were up at 4am to catch an early flight to Da Lat. So the hotel was ideal for that purpose and it was also reasonably close to the airport.
We did not have the complimentary breakfast as we had to leave early for our flight. As such cannot comment on the quality of the food.
The room was spacious and very clean and comfortable. The hotel is close to a range of restaurants and a short drive to the airport. Ideal for a short stay for people wanting to be close to everything.
Staff were very welcoming and allowed us to check in early, spoke English, room was great, fridge, kettle, air con, complimentary water and excellent Wi-Fi
Breakfast eggs were cooked to order, toast and baguette available
Water, tea, coffee, milk and orange juice available
All hotel staff were lovely and we would definitely recommend this hotel and would stay again
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