Exterior
Check availability

Reviews of Residence Inn by Marriott Somerset

3 out of 5
Residence Inn by Marriott Somerset
37 Worlds Fair Dr, Somerset, NJ

Reviews

8.6

Excellent

Rating 10 - Excellent. 119 out of 208 reviews" "
Rating 8 - Good. 58 out of 208 reviews" "
Rating 6 - Okay. 15 out of 208 reviews" "
Rating 4 - Poor. 4 out of 208 reviews" "
Rating 2 - Terrible. 12 out of 208 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Shakerah

Travelled with family and small children
Liked: Staff & service
All amenities needed for our stay however everything is outdated. Also, our room was freezing. We all woke up with the sniffles.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service
The Hotel was clean and staff was very helpful!
Stayed 1 night in Feb 2024

10/10 Excellent

Ebaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, the staff is great and the place is clean , safe, quiet .
Stayed 1 night in Mar 2024

10/10 Excellent

Melanie

Liked: Property conditions & facilities
Staff here is remarkably helpful, especially Lola! Nice comfortable room. We will stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and helpful . Perfect area and close to major highways, clean and quiet. Will stay here again for sure!
Stayed 6 nights in Dec 2023

10/10 Excellent

Jonatan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Shadiyah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Ellen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs updating. Complete updating. I realize it is near a university—always booked and sticky, but Marriott needs to gut this place. We had to switch rooms due to water stains and mold and all the broken tiles in the bathroom. Second room had most bathroom tiles broken and was a queen bed instead of a king—receptionist didn’t bother to mention this and offered no bill credit. Bed was swaying in the middle and didn’t have the mattress cover at all— the bed in the first room had one. Had to call maintenance to fix the slow toilet that had no shut off valve—this may contribute to the tile problem. So Marriott—time to gut and redo—still popcorn ceilings and painted-over wallpaper. Furniture needs stain crayon fixes or to be sold off at auction. The cleaning staff was lovely and got the place as clean as possible, but the coffee machine still needed much bleach… And I do appreciate the useful trash cans in the hall, because people these days are slobs, but the barrels could have been nicer to look at as these are the same that go out on the street. Take that in for a minute. And the sign outside says Re——-ce Inn, so some light bulbs as well. Should say Days Inn.
Stayed 3 nights in Nov 2023

6/10 Okay

Gilbert

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No, just no
There was barely any hot water in the room, the refrigerator made a noise something awful Euhus throughout the night. The room smelled of pets, pets, and covering it up. Probably one of my most inconvenient Marriott stays.
Stayed 1 night in Oct 2023

6/10 Okay

Nathalie

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Noisy. Thin walls. Stomping heard from above our entire stay. Fan broke in the kitchen & they declined to fix it. House keeping staff was very friendly though. Front desk didn’t help much with our questions.
Stayed 18 nights in Sep 2023

8/10 Good

Marisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. It was 1 night but nice
Stayed 1 night in Sep 2023
Response from RI Somerset on 13 Sept 2023
Thank you very much for the kind review. We hope to host you again soon!

6/10 Okay

Christine

Travelled with family
Liked: Amenities
As with many places furniture and cabinets need an update.
Stayed 2 nights in Aug 2023

10/10 Excellent

Dyanelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed her for quick weekender trip for an event and meet up with a friend. Staff were accommodating and had my room cleaned everyday which was nice. Only iffy was the breakfast was pretty simple.
Stayed 2 nights in Jul 2023

10/10 Excellent

April

Stayed 1 night in Jun 2023

10/10 Excellent

Michelle

Stayed 1 night in May 2023

10/10 Excellent

Ian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ian
The staff were great.
Stayed 6 nights in May 2023

10/10 Excellent

Armando

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was pleasant. Not very modern but made up for with a friendly staff and nice food options nearby. No pool anymore it seems
Stayed 5 nights in Apr 2023

8/10 Good

Samoura

Stayed 1 night in Apr 2023

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel far above the rest.
This is an amazing hotel but the best part is the staff. They are all so friendly and made my 2 week stay as good as I've ever had at any hotel. The breakfast is excellent.
Stayed 5 nights in Apr 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Nilesh

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Everything was amazing.
Stayed 6 nights in Feb 2023
Response from Residence Inn Somerset, NJ on 15 Feb 2023
Thank you for your feedback, we greatly appreciate it! We're very happy to hear that you enjoyed your stay with us!

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean . Loved the kitchen. Bed was comfortable. Would stay there again.
Stayed 1 night in Feb 2023
Response from Residence Inn Somerset, NJ on 15 Feb 2023
Thank you for your feedback, we greatly appreciate it! We're very happy to hear that you enjoyed your stay with us!

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people make the hotel
Pleasant stay although rooms are a bit dated. The service was impeccable as you would expect.
Stayed 4 nights in Nov 2022

6/10 Okay

Cecil

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very polite, friendly, and helpful. My room was comfortable and clean and I had a good generally stay. My only complaint was that when the bathroom light was turned on, a loud, high pitched annoying sound was emitted from the light. It was very disruptive for showering and using the bathroom and I recommend that be repaired.
Stayed 1 night in Oct 2022

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's always a pleasure.
Stayed 6 nights in Oct 2022

10/10 Excellent

Harbinder

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very clean and spacious room , centrally located for our purpose , we were here on a college tour for Rutgers but the property is old but well kept definitely needs upgrades on the furniture
Stayed 1 night in Apr 2022

10/10 Excellent

Tierra

Stayed 2 nights in Feb 2022

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really took care of all my needs and questions. The hot breakfast being served to me was the best idea yet. It keeps everyone Covid safe.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great and the staff were friendly. The area is in an industrial park and it is a little awkward getting in and out of the area ..
Stayed 1 night in Nov 2021

8/10 Good

David R, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish they had more for breakfast
Stayed 2 nights in Oct 2021

10/10 Excellent

Mir Kareem

Stayed 10 nights in Sep 2021

10/10 Excellent

Keith

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant place to stay
Very pleasant
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My whole experience was amazing
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed this Marriott in all aspects except for a few things. We were not informed at reservation that there would be $100.00 fee for a pet. I do hope when the room is cleaned that this will be refunded. A deposit would be acceptable, but this charge is excessive.
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very neat and clean. When I walked through the hall, it had a clean pleasant smell like they sprinkled deodorizer down on the carpet. I definitely would stay here again. The only problem I had was the annoying sound of the air conditioning unit every time it clicked on. It was loud and near the bed. Maybe if it was in the living room area it would have been better. It would click on like every 20 minutes or so. It wasn’t a deal breaker at all. I would definitely come back because everything else about this hotel was on point. The staff were really nice and accommodating.
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2021

8/10 Good

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2020

2/10 Terrible

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Make sure before you go call to make sure everything ig good for online reservations.
Stayed 1 night in Dec 2020

8/10 Good

Taneshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing
Stayed 1 night in Dec 2020

10/10 Excellent

Nadirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the peace and quiet. And the amenities were useful.
Stayed 2 nights in Oct 2020

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat 5 Day Stay
I was in treatment at a local hospital for 5 days. It was the perfect place for my husband and I plus our adult daughter and our little doggies. Very nice everything. This is our second stay at a Residence Inn. Staff was great. Linens where great. Kitchen had everything we needed. What more can I say.
Stayed 5 nights in Oct 2020

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2020

2/10 Terrible

Hiimmom, Westchester, New York

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool was closed. No continental breakfast. No working AC in hotel room, had to get moved. Dead roaches in the kitchen area and freezer. I called Expedia and the corporate office to complain because the front desk lady was very rude and condescending. I understand it’s a pandemic and things change but This could have been handled better.
Stayed 2 nights in Sep 2020

10/10 Excellent

Mariann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020