The booking procedure was clear and simple to follow.
We were made very welcome on arrival and given full explanation of procedures.
The staff were very friendly and helpfu.
The breakfast was super.
The room was just what we wanted and had a neat area for a couple of small children to stay as well.
Everything was neat and tidy but you felt at home in the surroundings.
We would definiltely return if in Somerset.
It was good to stay in a hotel which is different to the more modern spa hotels where all the rooms are the same.
The staff are keen to assist in any way they can. The receptionist remembered my name and staff in the restaurant had the knack of being there when needed and somewhere else when not. The restauant may not be to everyone's taste. It seeks to be high cuisine which means the food is very good but the portions, whilst adequate, may seem a bit small to some. It is also expensive. However, unusually for this type of restaurant there are some reasonably priced wines available. I would recommend that guests try the restauant at least once but if you prefer something more homely there is a really good pub about 200 yards away with a thatched roof, cask ales and the home baked pies are just brilliant.
Breakfast at this hotel is teriffic. Its not the usual buffet available in most hotels anywhere on the planet - you order what you want and they prepare it fresh. Try the porridge - its great - actually, so are the muffins and eggs, - and the salmon - and the full English and the coffee - they even get the toast right!
The spa is very good. It is small but there is a hot tub, warm pool (not really big enough to swim in) a sauna, steam room , laconium and various showers. They also let you wander around the hotel in your bathrobes.
This is a good hotel which is not pretentious in any way. I would have no hesitation in recomending it to friends.
Phil from Hants. England
Bannatyne's Charlton House is just about as far away from the stuffy, uptight country house hotel of old as you can get …More
"“Amazing food, friendly and accommodating staff, c"
We (a family of 3 with a 6 year old child) stayed here recently for one night.
The food was absolutely amazing!
Good selection with locally sourced produce as well. I often dine in very good London restaurants with clients and the food here was just as good or even better!
Good wine section and ales.
The full English breakfast was also very good and included in the price.
The room was tastefully decorated and very clean. The staff were accommodating as our child had to have medicine refrigerated which they were happy to do. It is well located for a visit to Dunster Castle which is a 30 minute drive away.
I would gladly recommend to anyone! And we will be going back again!
LSSS from Kent
Welcome to the Rock Inn at Waterrow, widely regarded as the best dining experience in the area. We are a 4 Star AA Rated …More
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