The Best Western Arosa is ideally situated on Gran Via. It is also only about 500 yards from the Metro station, which means it is easy to access from the airport. The journey takes about 40 minutes with two changes..
Plaza del Sol is about 5 minutes walk away, as are theatres and cinemas. The city bus tour stops almost opposite the hotel on Gran Via.
The room overlooked Gran Via, and the double glazing effectively blocked any noise. An air conditioning unit is in the room. The room was very clean and the beds comfortable. Bathroom was more than adequate. For once in a hotel the shower temperature was very easy to control! Towels changed each day,
Breakfast is served in the Lounge on the 2nd floor. The choice of food and beverages on the buffet is excellent. Seating is comfortable and nicely laid out.
The Staff in all areas are excellent and very helpful.
Overall a very good experience, and I would certainly stay again should I revisit Madrid.
Staff at the hotel are awesome, they cannot do enough to help you and seem genuinely pleased to do so!
Location is excellent, walking distance to all the places I wanted to see and with so many restaurants, shops and open air bars right on the door step.... literally !
No real complaints, especially at the price. only slight niggle was some of the furniture and decoration could do with a little TLC but that is really minor and overall this hotel is one of the best I have stayed at. The third floor with a balcony and it was fabulous !
Will be going back for pleasure next time and not business.... that's how good this place was!
Thank you to all the staff at the hotel, reception, breakfast and cleaning, you are all great !
Gruffelo from Southampton
Traditional building dated 19th Century style with vanguard décor. Located in the centre of Madrid, in Plaza de las Descalzas …More
The hotel staff were very welcoming and helpful. Breakfast was very good and a great start to each day. The hotel is ideally located for sightseeing and there are plenty of restaurants within walking distance.
Very friendly staff.Great location,close to a lot of tourist sites,right near the metro.
We took the metro,with our luggage, to the airport.The quietest room we had out of all 4
Hotels we stayed in.
The staff were super helpful and full of good linformation.
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