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Reviews of Avel Guesthouse

3 out of 5
Avel Guesthouse
40 Letostrui Street, Sofia

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 61 reviews" "
Rating 8 - Good. 18 out of 61 reviews" "
Rating 6 - Okay. 8 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 7 out of 61 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Very helpful manager.
Stayed 1 night in Oct 2023

10/10 Excellent

Austin

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room with a helpful host!
Room was spacious and clean, the host was easily contacted and was helpful with changing plans.
Stayed 1 night in Aug 2023

2/10 Terrible

Vladimir

Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
I spent a short night here between flights. You can not get better service.
Stayed 1 night in Jan 2023
Response from Jordan on 27 Jan 2023
Thank you Mark.

2/10 Terrible

Velizara

Stayed 1 night in Aug 2022

8/10 Good

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Jordan on 21 Sept 2022
Thank you

8/10 Good

Dessislava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect airport location for a short stay
A clean place, perfect for a short stay. The hosts were very nice, pleasant, and accommodating. Would definitely stay there again.
Stayed 1 night in Nov 2021

8/10 Good

Miroslava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hospitality
Great place to stay for an early flight. Hospitality is beyond any expectations. Jordan was so kind and offered his help organising taxi in the morning.
Stayed 1 night in Feb 2020
Response from Jordan on 17 Feb 2020
Thank you, Miroslava.

8/10 Good

Shuai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A kind man a cozy house
Jordan is a kind man, picked me from the airport to the house. The house is not too large but has all the facilities.
Stayed 1 night in Jan 2020
Response from Jordan on 5 Feb 2020
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip it was good. The gentleman was very helpful
Stayed 1 night in Aug 2019
Response from Jordan on 11 Sept 2019
Thanks

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the airport
great hotel close to airport. Great service. I will stay there again.
Stayed 1 night in Oct 2018
Response from Jordan on 12 Nov 2018
Thank you Piotr

10/10 Excellent

Louie, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly helpful!
Yordan was incredibly helpful and friendly towards us. Hope to book again soon! Thanks to you!
Stayed 1 night in Sep 2018
Response from Yordan on 29 Sept 2018
Thank you

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bargain for the price
Super friendly owner and manager. Responsive. Goes out of his way to be helpful. Will stay here again.
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not good. Noisy place.
Stayed 1 night in May 2018

8/10 Good

Brenda, GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for short stay
I wasn't given the best room, ground floor so a lot of traffic noise but comfy bed. Absolutely fine for an overnight stay. Yordan was not there but phoned to make sure everything was alright. I pointed out that there wasn't a microwave in the shared kitchen and intended to cook my own food. Within half an hour a microwave appeared so I can't fault the customer service. The booked taxi arrived on time next morning. I've stayed here before and would certainly book again and recommend. It's close to the airport and great value.
Stayed 1 night in Oct 2017

10/10 Excellent

Pedro, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice room, spacious, air conditioning, public transport nearby
Stayed 6 nights in Aug 2017
Response from Yordan on 26 Aug 2017
Thank you, Pedro.

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
Amazing all around. Yordan was the most accommodating and helpful person we've ever met. He went above and beyond to provide us with the most amazing experience. Thank you Yordan!
Stayed 2 nights in Jul 2017
Thank you Kent and Sam.

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT FOR MY SHORT TRIP!!!
Yordan the owner pick me up at 1:30am with a smile and very helpful. Room was perfect, clean, comfy with everything I needed for my short stay. I would recommend this guest house to all my friends.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The room was very basic but clean with a reasonably comfortable bed. The owner was great very accommodating and helpful and collected me from airport and delivered me to bus station next morning, helping me get the correct ticket. He was very pleasant courteous & helpful. The only worry for me was that where I was staying appeared to be a converted garage / storeroom. Which had a shower room and a window. But I was the only person in that building there were neighbors ( with a noisy dog) up an outside stair and owners stayed some undefined distance away. As I am a woman on my own with no Bulgarian language, staying in a not very nice area this was a bit of a worry. It was Ok for the one night I was there and perhaps for students it would be fine but not for a single female on her own. It was an inexpensive, basic, one night stopover and as that was fine.

4/10 Poor

Paul, Loondon, UK

Disliked: Property conditions & facilities, room comfort
Noisy Hotel Close to a busy road!
Air con does not work; dogs keep barking outside; traffic is noisy (cars and motorbikes going up and down all night and you can hear people talking outside as they walk buy. You can hear other guests at the hotel making noise as they come and go. I was woken up about 3 or 4 times in the early morning by guests leaving and talking loudly outside my room! Why I paid their high fees to not be able to sleep because of all the noise - I do not know? Bathroom is damp and smells. I would not stay in this hotel again even if it was free. I would not recommend this hotel to anyone!!!!

8/10 Good

Brendan, Missoula, MT

Liked: Cleanliness, staff & service, room comfort
Amazed by the Hospitality, Tired by the Walk
While the Avel guest house is a decent trip from the heart of Sofia (don't walk, and don't let the taxi drivers swindle you--it shouldn't be more than 7 leva, but I was charged 25), the distance is really more than made up for by the hospitality and helpfulness of the staff. Jordan, who I believe runs Avel now, brought me a map, made me some tea, explained his favorite sites, and taught me a little Bulgarian and would have helped me more and more if I'd asked, I'm sure of it. He was really a model of hotel service and for him alone I would recommend Avel. That, and the very reasonable price.
Response from General Manager on 12 Oct 2016
Thank you Brendan. Yordan

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
not the best .. but for the cost it is a great dea
not the best but fr the cost it is a great deal and the owner and manager was a great help

2/10 Terrible

george, Athens

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
do not have it in hotel .com list
It was wrong address, then I found it 200 m away but was closed, nobody there , when i have arrived at midnight, i called the tel no and the guy said in bad english that i booked late and he did not see the booking and he was far away at his home, i was speaking with roaming for 15 minutes, taxi driver waiting and charging but i could not undersatnd each other with the owner of Avel. The area and the establishment look abandoned and unlighted. I did not stay there because nobody was there to open to me. I wonder why you have this guest house still in your list. Note i arrived midnight as stopover and I wanted to rest only 5 hours and fly again, i have send such a message with my booking but the owner said he did not read it! Very bad experience,

8/10 Good

Early traveler, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with the service
Very clean, nice room size, all new. Quality is exceptional. The owner does all to make you stay comfortable. If you are catching early flight from Sofia Airport, you can use with not regrets. Not so much to see around. So for one night stay was just right.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
My family was very pleased with the room and the services provided. Pick up and drop off from and to the airport were offered on a minimal cost. I am highly recommending this guesthouse.

10/10 Excellent

Furkan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Service
Avel is cosy guesthouse, conveniently located for the airport. It's excellent value for money, comfortable and everything you'd expect from a guesthouse if you just want a clean place with good basic facilities. What makes Avel so special though is the owner Yordan. I have stayed in many family owned motels/guest houses/B&Bs and many have friendly owners. But Yordan is truly special. He treats his customers as guests, is extremely helpful with directions and ready with all sorts of info. In my case I had a completely unexpected change of plan and Yordan bent over backwards to accommodate my changed schedule on 13 August. I've never had a more helpful service than that provided by Yordan. Highly Recommend

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for airport
Ideal for airport,and bus station which I needed

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good accomodation
arrived early and they advised that because they were not expecting me early then my room was not warm yet, however they offered to give me an extra heater. staff very friendly and accommodating. arranged a taxi for me back to the airport. room very clean and comfortable. will be recommending this guest house

10/10 Excellent

Estill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
This place is clean and everything works. It is well maintained. The owners go out of their way to meet guest needs. Alone in a strange country I felt safe and comfortable. I stopped there twice. One taxi driver had a little difficulty finding it at night. I'd stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Nice, especially the owners
If you are looking for a cheap ho(s)tel just to sleep, but tour around during the day, or have a night stopover (7 mins from SOF airport), you are in the right place. Its a very basic place, but have free wifi and very nice owners.

2/10 Terrible

Tasha, Louisiana, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
The Hotel is not accomodating to International travelers. There is not an around the clock staff on duty, no parking, and the rooms are small and sparse. It is close to the airport but on the 2nd time we stayed for my departure, the room was horrible, service terrible and when you flushed the toilet, you smelled sewage all night. The owner was even a little rude when he knew that we were doing a motor cycle tour through four countries and required a late check in time which we paid for with no problem. If there was around the clock staff, this wouldn't have been an issue. My husband came in on the Harley from another country which took several hours through a mountain terrain and I flew in fromt he U.S. There is also no shuttle service from the airport which is listed as 1.24 miles on the web site. This is not true and my husband had to pay the owner to bring him to pick me up. This would not be a place that I recommend anyone stay. If you have a late check in time, you will be left standing outside the gate possibly in the cold or inclement weather waiting until the owner decides to come check you in.

10/10 Excellent

Julia, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVEL Guest House - a lovely welcome in Bulgaria
I would recommend AVEL Guest House. It is a lovely guest house in a residential area in the suburbs of Sofia. It is just 10 minutes drive from the airport so very convenient for late or early flights. The value for money is second to none. This welcoming guest house offers a clean, comfortable, safe place to stay. The staff are also very friendly and helpful. They picked me up from the airport and arranged a lovely breakfast for me. It is family run business and is certainly a nice guest house with all the facilities you need. It also has TV in the rooms and free WIFI. I was impressed and would certainly use AVEL again for future trips to Bulgaria.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Avel Guest House
I would recommend this if you want to stay near the airport - very clean, air conditioning, etc. A taxi to the airport is about 6 min and not expensive. However, there is no breakfast and not much around in the neighbourhood. We didn't see the owners really, so didn't really have a welcome to comment on.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Guesthouse is in the outskirts of Sofia in a slightly sketchy area next to the airport. It is is easy to get public transportation there or a taxi. The guesthouse is very nice and the owners are some of the best. Overall no problems at all.

6/10 Okay

Annita, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities
I will go back when in Bulgaria
This hotel has a good price/quality ratio. It is close to the airport, and the tram will take you downtown. The room is clean and adequate. The people are friendly and willing to help. You can sit outside on the porche. The quality of the matrasses is poor.

6/10 Okay

Steve, Liverpool

Liked: Cleanliness
AVEL guest house,
I wanted a cheap one night stop over near the airport and the Avel was ideal. It was clean and the owner was very nice and helpful. Obviously if you want a more up market stay then pay more. I thought the Avel was good value and was clean basic accomodation.

10/10 Excellent

Jacob, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avel Guest House - comfortable, cheap, helpful
To begin with, I was an idiot. I made reservations for Tuesday, but needed them for Monday. When I arrived at Avel Guest House with my wife, daughter, and mother-in-law, nobody was there to check us in. After fuming for a couple hours, I realized that it was because the management was not expecting me. Once I realized that error, I called Hotels.com via Skype (using Avel's free Wi-Fi) and got the home phone number for the owners. As soon the owners learned about the error that I had made, they came over within 5 minutes. The owners were young, professional, and accomodating. When we asked about someplace to eat, they got in their car and led us to a restaurant. Try that restaurant (a pizza place)...it is awesome. They advertise in the Avel's kitchen area. The room itself was clean and comfortable. I thought that the shower was a bit odd (the hose was connected to the sink), but that seems to be on par with houses in Bulgaria. For the most part, though, Avel Guest House exceeded my expectations. One thing to note is that parking is a little difficult. You have to park on the street. When you do park, it is easier to park on the block across the street from the hotel and around the corner. FINDING IT. GPS gets you close, but drops you off next to the place. What you see with GPS is a place with barbed wire on top of the fence. Its not that one...it is the home next door. Look for #40. The sign is hand-painted in rather faded letters on the security wall (note to hotel...I recommend a second coat of paint on the lettering). The building itself is a typical three-story Bulgarian home, which house been converted into a 6-room lodge. I'm inclined to say that it is painted pumpkin orange. For convenience to the airport, price, and comfort, it is hard to pass up this place. I was expecting someplace scary...but instead had a very nice stay. I will happily have my family stay there with me again!

10/10 Excellent

Lynne, Ravda, BG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Poli, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poli
Great place! I was surprised of the quality of the room compared to the price asked for it. The place is very close to the airport, but since it is in a residential neighborhood, it is a bit tricky to get to the city center. Anyhow the owners were very helpful...

6/10 Okay

Ibrahim

Liked: Staff & service
Das Zimmer war um 16 uhr bei Ankunft leider nicht vorbereitet, musste denn 1 std auf die Reinigung vorort warten, schlechte Vorbereitung.
Stayed 1 night in Oct 2023

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Удобно!!!
Вполне комфортно! Нет ни претензий, ни нареканий. Не стыдно рекомендовать этот отель тем, кто имеет ночные авиа-вылеты, т.к. хозяин отеля очень любезен и сам отвозит своих гостей в аэропорт, что особенно удобно.
Stayed 1 night in May 2019

6/10 Okay

Arnim, Flensburg

Disliked: Staff & service, property conditions & facilities
Am Flughafen holte uns trotz Verabredung keiner ab, dann wilde Taxifahrt quer duch die Stadt, abgeladen im völligen Dunkeln um Mitternacht in einem nicht ganz so tollen Stadtviertel, nach einigen Telefonaten bekamen wir telefonisch mitgeteilt, wie wir ins Zimmer kommen- ohne persönliche Begrüßung. Zimmer war einfach, etwas hellhörig, für eine Nacht noch erträglich. Am nächsten Tag hat uns dann der Chef wieder zum Flughafen gebracht auch als Wiedergutmachung für den verpatzten nächtlichen Transfer, das war in Ordnung. Nur für Puristen und Abenteurer!
Stayed 1 night in Oct 2018
Response from Jordan on 14 Nov 2018
Danke

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Jordan on 25 Sept 2018
Thanks :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Sofia airport, 15mn, useful in case of a very
The choice was made only on the near location of Sofia airport and price. Not to pay too much for a very short night!
Stayed 1 night in Jun 2017

2/10 Terrible

Lillian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never ever again
totalt uanstændigt som jeg skrev til jer den 16.6, hvorfor skal jeg starte forfra nu med en klage, halllooooo ?

8/10 Good

YURIY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Удобный уголок для улетающих из Софии.
Можно пожить рядом с простым народом Болгарии.Район позволяет.
Response from General Manager on 12 Oct 2016
Спосибо.

8/10 Good

Gérald, Le Vigan 30120 France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une soirée memorable' avec visite des monuments historique du centre Sofia, des hôtes très sympathiques et un plus, yordan parle couramment le français. Nous reviendrons. C'est sur!!!
Response from General Manager on 12 Oct 2016
Merci Gerard. A bientot Yordan

8/10 Good

cyril, Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Chaleureux, bon rapport qualité/prix, mais bruyant
L'hôte nous a reçus chaleureusement, il a été flexible sur les horaires, il est allé nous chercher à minuit à l'aéroport. En plus, il nous a donné quelques conseils sur la ville, il parle français assez couramment. Le côté moins concerne la chambre, celle qui donne sur la rue, elle est assez bruyante du fait de la circulation, il y a beaucoup de passages à partir de 6h-7h du matin. Confort de la chambre ok : bonne literie, douche & wc dans une petite pièce étroite, tv, possibilité de faire tisane, café soluble. A 15 mn en bus du centre-ville.
Response from General Manager on 12 Oct 2016
Merci Cyril. C'etait la seule chambre disponible. A bientot, Yordan

10/10 Excellent

christophe, Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avel
Best opportunity for this price !