Staff were very polite and helpful, nothing seemed a problem to them. Hotel was ideally situated for seeing sites. Room was spacious with good bathroom facilities. Hot water always readily available which has not always been my experience in other city hotels . Good view overlooking river. All aspects of hotel were clean and tidy. A very pleasant stay and would recommend to others.
There are 2 buildings of the hotel and you'll need to take the cable car in the hotel to get back to your room if it is in building 2. By the time we checked in, the staff told us the cable car was under maintenance and there would be shuttle bus to take us to building 2 and asked us to sit in the lobby and he will tell us when the shuttle arrive. We waited for almost half an hour and decided to leave our luggage at the hotel and have a dinner first. I also asked the frequency of the shuttle bus and then the staff just tell me the cable car is already working, which means no one told us the cable car was back to order while we were waiting for it! Otherwise the hotel is pretty good and the receptionist at the building 2 was really nice.
Well-appointed facilities, top-notch staff, fantastic breakfast. All staff, over 3 days, were extraordinarily helpful with tourist and transportation information and assistance, and all spoke impecible English. It was an easy tram ride from the hotel to the city's tourist locations. My only negative is common to every hotel and private residence in Europe: why don't they have screens on the windows to keep mosquitoes and other insects out?
Say you like a nice cosmopolitan experience, shops, cinema, bars and nightlife at walking distance, this is your pick.
Metro and tram are right around the corner... Definitely going to this hotel every time I visit Prague....
I only wish that the fees for using the hotel parking were not that high...
My business travels take me to a variety of hotels in the U.S., Europe, and Asia. My stay here was second to none. The attention to my needs from the front desk, bell staff, and restaurant team was fantastic. I would stay here again and recommend to anyone.
The hotel was fantastic.
Clean tidy and reception very accommodating. Found it strange all prices at the hotel were quoted in Euros but you could pay in Cheq Crowns if you wish
Breakfast was more UK than continental as the variety quality and quantity was amazing
Location was not in the centre (which we knew before we arrived) but was amazed what was available a short walk away. The hotel is directly opposite Patrinsky Gardens which is well worth a steady walk up the cobbled paths to the top and take the fennicular back down
A 15min picturesque walk by the river will get you into the centre across one of the many bridges
"Good space, very clean and close to metro/trams. "
Apartment was very quiet and clean. Great for families.
The only downsides were a lack of crockery which made the self catering part a little tricky; and no welcome tray with coffee/tea either.
We would use again though as it ticked pretty much most boxes.
A bit far from the center, but doesn't take much with pubic transportation or a taxi to get anywhere. The place is clean, pleasant, the rooms are large. It is a typical low cost hotel in Central Europe. Breakfast is great!
Tourists come to this outlying westerly suburb to visit the Mozart Museum in the Villa Bertramka, where Mozart stayed as a guest of the Czech composer Dusek in 1787. Not long afterwards, Smichov’s vineyards and hopfields were replaced by factory chimneys. Today, many of these old industrial buildings have been converted into bars, shops and hotels for a fresh influx of residential settlers.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.