Ratings based on 279 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 24-Feb-2015
I found the hotel really nice, lady receptionist should be more friendly though. The swimming and sauna area should be a bit more looked after since I found it a bit dirty. Nice room, good time.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom C

Disappointing

Posted 16-Feb-2015
Disappointing experience, upgraded to club room but not all additional luxuries included. No drinks,snacks or staff in club lounge. No robes or slippers. Air con broke, pool out of use. free Wi Fi very ttemperamental. Told breakfast was not included. Calls to reception not actioned.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Northampton

Nice hotel, conveniently placed

Posted 26-Jan-2015
Pros: Helpful staff, particularly on reception
Cons: Breakfast is expensive at £15.95 each. We ate just after 10.00am and not much left as the restaurant closes at 10.30. Helpful though buffet limited
Location: 5 miles from Stoke Park golf course
Room price good. Value for money though breakfast a little over priced
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Stoke On Trent

Good Quality

Posted 19-Jan-2015
Pros: Hotel was very clean and reception was always manned. Room was well appointed, bathroom in particular was absolutely spotless, breakfast was amazing.
Cons: I think it would be churlish to criticise anything - the staff obviously work very hard to ensure facilities etc are up to an excellent standard.
Attending a convention, one night stay. All the staff were knowledgable and everything we needed was in the room already. Teas and coffees provided in the room were of good quality too - not always the case with hotels.
3 out of 5
by A verified travellerfrom Midlands

Copthorne Hotel Slough Windsor

Posted 18-Jan-2015
Pros: The Singaporean restaurant - excellent food - Michelle happy to offer recommendations. Receptionist lady on the evening of 16th Jan was lovely.
Cons: Room 210 needs a refurbishment, water sound, better bedding, safer hairdryer, change of bathroom door and bath panel
Location: Handy for Heathrow, Windsor, Eton
Room 210 was plenty big enough but was missing bed runners and the cushions were drab so looked a bit depressing. The bathroom door had a hole/dent in it and the wood panelling added to the side of the bath (looked like cheap hardboard) was worn and unpleasant with dried water marks. The telephone sticker with numbers for reception, room service etc was completely worn off and grubby. The room had the constant sound of dripping/running water which meant I didn't sleep well (possibly the air conditioning or more likely the main waste pipe). Also no milk for making a drink (poor housekeeping) - two hairdriers (one broken and fixed to the wall which is why it probably hadn't been removed) and the plug on the working one was very loose. Shower water pressure was good and the bed was comfortable.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Conveniently located with secure parking

Posted 12-Jan-2015
Pros: Location, room size, food, service
Cons: Less noise
This was a business trip stop over, and all worked well except that the room was very noisy at night because of the hotel air conditioning vents below the window. This was very intrusive.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Great Yarmouth

Good standard hotel

Posted 08-Jan-2015
Good clean hotel with good facilities. Room heater not working but was fixed quickly. Food above average with good service.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Norfolk

Good hotel in good position near the M4.

Posted 18-Dec-2014
Good reception, good room, good breakfast - you have to pay separately for the car park which is very tight to maneuver in.
2 out of 5
Recommended
for Business Travellers
by A verified traveller

Not worthwhile. Get confused about breakfast....

Posted 16-Nov-2014 on Hotels.com
Breakfast policy (continental vs full english) is definitely not clear. You get confused about what you paid ... continental breakfast self service on a different floor: no indication about that. Bathroom old not aligned to 4 stars standard (bathtube only, showers unusable for taller people).
5 out of 5
Recommended
for Families
by A verified traveller

Enjoyable stay

Posted 10-Nov-2014 on Hotels.com
The staff is very helpful in every ways - from reception to housekeeping