Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by Debs from Alicante

Needs refurbishing, and more staff

Posted 24-Jun-2014
Pros: The room
Cons: Refurbishment and more staff
Location: Good
The hotel was very busy, the public areas were untidy and needed cleaning, I feel they needed more staff to cope with the busy schedule. The room was clean well serviced, and we had a good nights sleep.
3 out of 5
Recommended
for Families
by A verified traveller

Convenient but tired

Posted 11-Jun-2014
Pros: Convenience
Cons: Refurbishment of carpets & couldn't get the shower to work
Location: Very convenient for visiting places around...especially from M4
Hotel is very convenient for visiting Windsor Castle, etc. Carpet in our room was very stained and needs renewal. Restaurants were expensive.
1 out of 5
by A verified traveller

poor service

Posted 11-Jun-2014
Cons: staff resource, training and attitude
not enough staff at check out, bar staff served wine in wet glasses from mixed bottles breakfast room appalling. all tables not cleared and no staff helping. had executive room so room was good but experience was very poor.
4 out of 5
Recommended
for Everyone
by Elizabeth from Wales

The hotel was well located, clean, modern.

Posted 03-Jun-2014
Pros: Location, clean, friendly staff.
Cons: Everything was good
Location: Visited Logo land, also Windsor also the castle.
Modern hotel, clean good location. The nose from the planes continually flying over was a problem with trying to get my young grand daughter to sleep.
3 out of 5
by A verified traveller

Good value for the price we paid

Posted 26-May-2014
Pros: It was good value for the price we paid, but very poor condition for a 4 star hotel.
Cons: Service in the bar area poor and not enough seating, the hotel looked tired and in poor repair for a 4 star facility.
Location: We went to Wentworth which was very good also Windsor castle
A visit to Windsor was very good and the location was ideal for Wentworth and the golf only eight miles away.
3 out of 5
Recommended
for Everyone
by Ross from Newcastle Upon Tyne

Nice enough, but not worth full price

Posted 05-May-2014
Got a cheap deal and the hotel was nice. Poorly stocked breakfast.
5 out of 5
Recommended
for Everyone
by Paulette from Hampshire

Great place to stay

Posted 28-Apr-2014
Worth paying the extra £10 to upgrade room. Bathrooms a bit old fashioned. Good layout and plenty of facilities. Fabulous breakfast - wonderful choice. Fabulous Greek yogurt and lovely fresh fruit. Good fry-up but would have been nice to have mushrooms and black pudding as well. Good selection of cold meats and cheese, pastries, breads etc.
5 out of 5
Recommended
for Everyone
by Brian

Nice comfortable hotel

Posted 28-Apr-2014
Hotel nice and comfortable, close to great visitor attractions
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 28-Apr-2014
Pros: Size and quality of room
Good hotel. Need to book to use pool during busy periods. Need to note if parking costs are included in price paid as sometimes it is and sometimes it isn't. Noise from functions can be quite loud.
3 out of 5
by Dave from York

Night Before Flight Out

Posted 22-Mar-2014
Pros: Location and Free Parking
Cons: Cleanliness and pillow quality
Location: V Near M4 , good for Windosor and Heathrow (if you have parking booked separately)
The hotel is good for Heathrow, 10 mins on a Monday morning and we got a good price , however , the pillows are so small it was a waste of time providing one and why no spares ? General cleanliness was poor , we stayed in an NYC hotel and it was perfect for this, why cannot Copthorne do the basics?