The staff where extremely helpful polite & friendly. They directed us and guided us in every thing we asked. The room was brilliant. the nightstaff on reception was exceptional he went out of his way to get us good when the kitchen had closed. Best hotel we have ever stayed in!
So, we visited mercure amsterdam airport hotel at the beggining of Nov. Firstly, the shuttle service is perfect and as soon as we met the lovely receptionist/driver that picked us up, we were already looking forward to seeing the hotel. The check in was very quick and efficient, we got day/night bus information, amsterdam city map and we just paid the deposit. The room was lovely and clean, with a huge bed and cofee supplies. The whole stay was very nice, we didn't use the restaurant option because we found it a little expensive for our budget. The only thing to consider is that if you are going for an amsterdam city experience and want to explore the city with some hotel breaks...its probably better to spend more on a centrally located hotel. The bus is very convenient to use but if u want to go visit in daytime and get back for some time before going out in the evening it can be a bit of a headache. The bus ride (197) is €2.50 pp/per way and there is no option for a travelcard or tourist pass as it is a connexion line and they don't have any discounts with travel cards or anything else, thevride to lijedsplein is about 15 mins. The night bus (N97) is same € but if u don't mention u are going till mercure hotel the driver will charge €5 each (it happened to us). Overall, a lovely hotel with good service, would definitelly use mercure again.
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