Ratings based on 81 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveller

A proper English hotel

Posted 31-Aug-2014
The friendliest, most helpful staff anywhere, and efficient too. Excellent facilities - particularly the swimming pool. Food was excellent, both in the Restaurant and the Brasserie. If you want a good cycle ride try Whitstable to Margate along the Saxon Coast Trail - mostly off-road, and flat!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in a semi rural setting

Posted 04-Aug-2014
The hotel was spotlessly cean. The service from reception, bar and waitress was excellent. The food in the lakes restaurant was faboulous. We will definitely be back
5 out of 5
Recommended
for Everyone
by A verified traveller

Very good hotel

Posted 27-Jul-2014
A most enjoyable stay, overall a very good hotel, good helpful staff,
5 out of 5
Recommended
for Everyone
by A verified traveller from Stockport

Nice one night stay

Posted 19-Jul-2014
Pros: Room cleanliness, swimming pool, steam room, sauna, food, all staff.
Great hotel with excellent leisure facilities, fantastic food in restaurant and excellent staff.
4 out of 5
Recommended
for Everyone
by A verified traveller

Birthday Treat!

Posted 24-Jun-2014
Pros: Friend recommendation
Location: Excellent location!
Very nice hotel and staff very friendly! The only downfall was the shower in our room, very poor water supply! Breakfast very good! Lovely grounds!
4 out of 5
Recommended
for Personal Event
by JD from Gravesend

No lift

Posted 14-Jun-2014 on Hotels.com
We enjoyed our stay but it was unfortunate that we were on the second floor and there was no lift. We were not warned of this beforehand. This was difficult for my husband who has co-ordination problems after a stroke and an arthritic knee. Our only other problem was that the duvet was far to warm and there were no blankets left in the room. Apart from that, we appreciated the pool and spa, the staff were lovely and the whole place was clean and welcoming.
5 out of 5
Recommended
for Business Travellers
by Simon from Chesterfield

A great bank holiday stay

Posted 28-May-2014 on Hotels.com
We stopped here for two nights over the May bank holiday. The hotel was lovely and perfectly located for our days out in Canterbury, Whitstable & lydden. The room was very spacious and well equipped.
5 out of 5
Recommended
for Everyone
by ashleigh from maidstone

Lovely hotel staff were amazing

Posted 20-May-2014
Me and my partner recently stayed at the hotel for our anniversary, it was our first time there and the hotel was absolutely lovely, the dinner was also excellent and the staffers very thoughtfull, they have everything there that you need expeccially in the spa, we will be recomending this hotel and defiantly staying again
4 out of 5
Recommended
by A verified traveller

nice location, freindly staff

Posted 19-May-2014 on Hotels.com
relaxing and comfortable
5 out of 5
Recommended
for Everyone
by brian from chorleywood

first class,food and facilities excellent,

Posted 05-May-2014
Pros: staff,food,facilities,the room everything
Cons: hard say
Location: we did not go out apart from walking our dog
a perfect short break a pity that we could not stay for another night,