Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

Weekend Break

Posted 03-Feb-2015
Pros: The Pool & Spa coupled with the Brasserie - loved the Tahi food too !
Cons: Nothing !!
The Hotel is fantastic for a weekend away, but it's ok to have good facilities and good food but all of this is compliemted by the staff. The staff couldn't be nicer, more helpful or polite.
4 out of 5
Recommended
for Couples
by S Afrom wormley, broxbourne

new years break

Posted 07-Jan-2015 on Hotels.com
A most enjoyable stay, lovely staff very helpful. spa was also exceptional. room a little dated otherwise perfect. would definitely return for another visit.
4 out of 5
Recommended
for Couples
by larbyfrom wiltshire

fantastic spa

Posted 23-Sep-2014 on Hotels.com
fantastic spa, great service, lovely hotel, location not the best
5 out of 5
Recommended
for Business Travellers
by Swan

This traveller left a rating score only Posted 21-Sep-2014 on Hotels.com
4 out of 5
Recommended
for Couples
by John Millsfrom Oxford

Pretty good

Posted 21-Sep-2014 on Hotels.com
We stayed for two nights and were initially very pleased with the room and hotel. However, the huge bed was two singles pushed together, the walls are made of paper and there were bottles being smashed at 6:55 on the first day and after we complained 7:30 the next. There was also a small dog whining in the courtyard below the room from around 6:40 on both days. All that said, if you're an early riser that wants to use the nice spa facilities then it's great, but if you want to sleep get a room in the new part of the building.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Waterlooville

A friendly inviting hotel.

Posted 18-Sep-2014
Pros: The staff, location, service and food.
Cons: Can't realistically suggest anything.
Location: It was close to Sittingbourne, we went to Leeds Castle, Whistable and Canterbury Cathedral.
We spent two nights at the hotel and really enjoyed our stay. All the staff were extremely friendly and helpful, the food was beautifully prepared and presented. If we return to Kent for another break we will definitely stay here. Forgot to mention the pool - loved it!
4 out of 5
Recommended
for Couples
by A verified traveller

A proper English hotel

Posted 31-Aug-2014
The friendliest, most helpful staff anywhere, and efficient too. Excellent facilities - particularly the swimming pool. Food was excellent, both in the Restaurant and the Brasserie. If you want a good cycle ride try Whitstable to Margate along the Saxon Coast Trail - mostly off-road, and flat!
5 out of 5
Recommended
by AJfrom Suffolk

Amazing Hospitaliy

Posted 21-Aug-2014 on Hotels.com
I think you would have to go a long way to find a friendlier more helpful staff. Great spa and nice restaurant. Very good breakfast too. Lovely place, will definitely return.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 17-Aug-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in a semi rural setting

Posted 04-Aug-2014
The hotel was spotlessly cean. The service from reception, bar and waitress was excellent. The food in the lakes restaurant was faboulous. We will definitely be back