From the moment we landed in Montego Bay we were greeted by friendly, helpful people. Upon arriving we were greeted by a friendly, helpful bellman named Jeston. The staff at the front desk had us set up in our room very quickly. Jeston told us about activities, meal times, etc while escorting us to our room. The room was overlooking the pool and was actually two rooms with as shared bathroom, which was perfect for our family of 4. The room had a small balcony with table and chairs, nice for early morning or late evenings.
The week was enjoyable from start to finish. We enjoyed all the activities the staff encouraged us to participate in. Several staff members shared activity duties and all were friendly and fun to spend time with. There was a pool side bar, open early in the morning to late at night.
Across the street was the private beach owned by SeaGarden Resort. To cross the street a member of the staff would always come out and stop oncoming traffic for our safety. There was a bar at the beach as well, with more friendly staff as well as a grill that was open daily from 2-5p.m for quick meals like hamburgers, hotdogs, etc.
Meals were all buffet style and the food was very good. There was a combination of Jamaican food as well as more common american choices. At breakfast the kitchen staff were always willing to make eggs if requested.
All in all a very restful week spent mostly on site at the resort.
Traveling to Jamaica from North Carolina in mid October was a treat! Customs at the airport moved quickly enough. Taxi from airport was only $15 and our experience was wonderful as we left a bag in the trunk. It was quickly returned the very next morning! The resort isn't new and shiney but, it very clean and everyone is very, very nice. Our AC was good although didn't have a vent in the bathroom. The view from the balcony was wonderful! The beds are not as soft and comfy as you'd probably like but, clean and better than the tile floor. If you are a diver getting up with Capt' Polly is a must! Watch out for Ole' Smokey in the water around the trampoline. :) Jamila & Mark in the lobby bar are AMAZING and so nice. Make sure you visit them! The food is good and the reservation dinner is nice but tends to get hot in there. The day we got back we were looking at booking our next trip. Choose this resort, it's wonderful!
We read the reviews and we're having mixed feelings about staying at this hotel. My husband decided we should give it a try so we did. We were satisfied. We wanted the experience of being on the strip and being able to look around from our balcony and we were able to capture all that. We were also close to many more hotels and even walked the strip.
Enjoyed my stay. No problems as far as I know. The rooms assigned added up to a cozy apartment. King size bed, Air conditioned. Very comfortable. The requests made of the staff were quickly responded to, and the staff was very knowledgeable in giving directions to places one wanted to go to. The impressions given by the staff is "come back as soon as you can. The welcome mat is always there".
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