Have never written a review before but had to about this apartment as I feel the add is deceptive. When we booked the Expedia ad said we were booking a 2bed apartment with dishwasher and washer/dryer. We were paying over £100 a night, but it looked worth it as it was new and right on the lake. When we arrived we were given keys to an apartment that had 1 bedroom and no dishwasher or washing machine. There might have been times that the appliances wouldn't have bothered me but we had specifically booked this apartment as we were half way through a long trip and needed to wash clothes! I went back to reception to try to sort it out and spent about 10 minutes with the receptionist speaking very poor English who just kept telling me they had washing machines but only the housekeepers could use them. Eventually I managed to persuade her to call a manager for me, but only after asking for my money back. The manager thankfully spoke perfect English and tried very hard to help us. He moved us to a 2 bed apartment that had a dishwasher, but said none of the apartments had washing machines (there was the plumbing for it in the bathroom, but I guess they just never bought them). He offered to let us use the housekeepers room and for the sake of not having to find another room for the night I accepted (this did prove rather stressful though, as no one passed on the message to the next receptionist who then accosted me later on as if I was a washing burglar or something!).
Recently travelled round Europe and thought we would stop off at lake balaton! The owner couldn't of been more helpful he told us about a spa which was amazing and relaxing and an Italian were the food was beautiful. Would definitely recommend this to anyone
They did not allow me and to my friend to have guests with us for overnight.
Even when I told to the owner of the hotel that he can charge my credit card.
Other hotels allow this for free.
So we decided to leave and choose a better hotel.
Other than this its clean, but not very comfy. There is no aircondition. And you feel like you are in the previous century.
David from Canada
The Diana Hotel is located in Siófok, on one of the most beautiful sections of the Hungarian lakeside resort , the so-called …More
*For these packages, package savings is at least equal to the cost of the flight or hotel if booked separately. Note: For packages including flights, you will be charged by the airline for the flight, but your savings on the package will equal the cost of the flight.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.