The time spent at the W hotel on sentosa went so quickly it's almost as though the experience was a dream. On arrival we were stunned by the amazing reception area and the polite staff the process of getting to our rooms was very fluid, a good thing after several hours flying. Room service was efficient and not to overly priced the breakfast buffet is a must with a wide variety of choice. The gym was in excellent condition with a wide variety of machines not great for those into free weights but still better than a lot of other gyms. The pool area is a great space to spend a couple of days recharging and a week on the island in general wasn't enough
Friendly and professional staff greeted us on arrival. A relaxing stay overnight with a great room on 16th overlooking Marina.
Good spread for breakfast. Borrowed umbrella on a wet day and picked up baggage in mid-afternoon. All with ease and no fuss.
Our booking included free wifi and breakfasts. The hotel denied this when we checked in but changed their mind when shown the Expedia confirmation letter
Location ideal - in the same building as Raffles shopping centre and City Hall MRT station. Easy to get there from the airport by train or taxi.
Superb swimming pool.
Wow! If I could rate this hotel a 10 out of 5, I would gladly give it! Having travelled to various parts of the world and stayed in more hotels than the average person, The Raffles Hotel stands out as the clear winner, bar none. We are currently in Singapore on a family vacation from the US with our two little boys aged 2 and 4. My wife and I have not had a romantic evening to ourselves in the past 4 years and we decided to take advantage of family here in Singapore to leave the boys with, while we spent a night, just the two of us, at The Raffles. What a treat it was!!! From the time of check in and throughout our stay, we had a blast....bringing back fond memories of when we were dating! Nikki, from the front desk, had our room upgraded to the 'Personality Suite' as the original suite we were booked into was unavailable. That meant us having to wait in the hotel lobby for an additional hour while our upgraded room was being prepped, and for the 'inconvenience' (which we didn't think it was, as we were getting loaded up on Singapore Slings!!), we were provided a complimentary dinner for 2 at the famous Tiffin Room at the hotel. Needless to say, the food was great! We are now about a week out before we return to Singapore and I am frantically trying to book another night at the Raffles before we have to return home to the reality of New Jersey, US. If you are looking for a great hotel to spend the night amidst history, I would certainly suggest the Raffles! Shanker N., NJ.
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