Hotel staff and cleanliness very good. Buffet breakfast very good we did not have to queue even hotel was very busy as the motor racing was on. We were apprehensive about the hotel after reading some of the previous reviews, this was unfounded. We would be quite happy to stay there again.
"Great Hotel with excellent views over the bay area"
The hotel was the best hotel we have visited by far. The friendly staff when you first arrive make you fell welcome and relaxed. The check in staff went out of their way to see we received the best available room and we were made comfortable while the room was serviced. The room we were assigned was very clean and tidy with every thing you would need in the room, including dressing gown and slippers. The view from the rooms on the bayside are exceptional we stayed on the 18th floor with views over the bay and ocean. We had an evening meal at the cantonese restaurant and again the food and service was first class. There were two minor things we found off putting: we arrived at the hotel at 9.30am had no sleep on the plane and could not get into our rooms until 3pm and the other one was the cost of alcohol within the hotel. A stubby of beer cost $18 and there was no wine under $100 a bottle (poor quality wine at that). Despite these two minor gripes we had an excellent stay and when we return to Singapore we will stay at this hotel again.
Very friendly and helpful staff.I had a problem unlocking the padlock,on my suitcase,the front desk sent someone within 10 minutes to help.The rooms were clean and lots of room to move about in.Fantastic view over Singapore.
This wonderful hotel is literally in the center of everything surrounded by malls and 24hs coffee houses, bars, minimarts plus a lighted avenue with sculptures and events so you can walk the night away if you want to just stay there.
Plus buses stop in front of the hotel and the metro is just 1 minute walk away and you can go ANYWHERE with public transportation, including Sentosa to visit the World Resorts Parks including Universal.
The hotel is awesome, impecably clean, free wifi, free minibar with its Nespresso! Lovely treats, gym 24hs, roof pool until late at night which in Singapore is a dream when the weather is nice. They also have their own bars and restaurants even including 2 x 1 and breakfast offering starts 6am.
The staff were great, attended each and every of my needs, helped in booking attractions, keeping my luggaged til late until my departure, offering refreshing services before my pickup to the airport, holding taxis, cant quote all the great service the provided, they were excellent.
If i visit Singapore again, i definitely book this hotel again.
"Great central location with excellent facilities."
We stayed for 5 nights but then extended for one more night. I have been there for conferences and experienced all of the hotel restaurants previously which are amazing. This time we focused on the ourside food and shopping experiences and they were all really close and great. Even the local "stall" food and sitting out with the locals at the Marina area is great and good prices. Everything starts a little later in Singapore but this gives you a chance to sleep in and at your leisure start your eating/shopping experiences which go well into the night.
The hotel and staff are wonderful. Our lovely suite came with a private butler, who delivered morning coffee! We spent 5 nights at Raffles and it was always with a sigh of relief I came back to the beautiful green gardens and exclusive pool at the end of the day. It was expensive, but worth every penny. Raffles Singapore is a once in a lifetime experience I recommend to everyone.
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