Desk, free WiFi, bed sheets

Reviews of ibis budget Singapore Ametrine

2 out of 5
ibis budget Singapore Ametrine
10 Lorong 10 Geylang, Singapore

Reviews

6.8
Rating 10 - Excellent. 18 out of 104 reviews" "
Rating 8 - Good. 36 out of 104 reviews" "
Rating 6 - Okay. 27 out of 104 reviews" "
Rating 4 - Poor. 14 out of 104 reviews" "
Rating 2 - Terrible. 9 out of 104 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Valentina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Dec 2023
Response from Roland on 23 Jan 2024
Dear Valentina,The Hotel Team is delighted to receive your awesome rating! Your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive

10/10 Excellent

patricia, Easton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean, quiet, good location Friendly Staff
Stayed 1 night in Nov 2023
Response from Roland on 27 Nov 2023
Dear patricia,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. It is a delight to hear we made an impression with the service of our team, our excellent location and clean rooms! We hope you will think of us the next time you are making a trip to Singapore.Warm Regards,RolandGuest Experience Executive

10/10 Excellent

LAL

Liked: Cleanliness, staff & service, property conditions & facilities
safe
Stayed 2 nights in Aug 2023

8/10 Good

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean & well maintained, however it has to be said that the room and bathroom were absolutely tiny! The shower was a little dangerous as well as when the shower doors were opened you could easily slip into the shower which was at a lower level to the rest of the bathroom. The area the hotel is located in is excellent will all sorts of hawker centres and shops operating often 24/7. There is a laundromat two blocks down the road for when your sweaty clothes need a wash.
Stayed 5 nights in Aug 2023
Response from Roland on 20 Aug 2023
Dear Julian,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. It is heart-warming to hear that your stay with us was a comfortable one and had been impressed with our cleanliness and convenient location. You are indeed correct to point out that our hotel is in the vicinity of some really great food that continue to operate into the wee hours of the morning. The compact configuration of our rooms (including bathroom) is a direct result of Singapore's land constraints. Nevertheless, our rooms have been carefully designed to balance comfort and affordability. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with this hotel. Staff were friendly, the room was clean, comfortable and quiet. Fairly close to metro station and area felt safe.
Stayed 7 nights in May 2023
Response from Roland on 2 Jun 2023
Dear Elizabeth,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are delighted to hear that the service of our team, our excellent location and clean rooms were the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geylang may not be a prime tourist destination but it is never unsafe. This hotel is great value for a night stay and quiet too. Once you know Singapore bus, location is fine to get to center or East Coast. Would come again!
Stayed 1 night in Apr 2023
Response from Roland on 28 May 2023
Dear Mark,The Hotel Team deeply appreciates your kind words for ibis budget Ametrine and is delighted to learn of your very good hotel experience. It means a lot to us to hear that you had a great stay in our hotel and we are pleased to know that our hotel and its accessible location had met your needs as a traveller. Thank you again for giving us a perfect rating and for recommending our hotel to other travellers. Warm Regards,RolandGuest Experience Executive

8/10 Good

Eng Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022
Response from Roland on 7 Jan 2023
Dear Eng Huat,Thank you for sharing your positive stay experience. The Hotel Team is grateful to receive your recommendation for Ibis Budget Ametrine and to learn of your wonderful stay with us. We look forward to welcoming you back for another lovely stay. Warm Regards,RolandGuest Experience Executive

6/10 Okay

Ella Rica Danting, Conyers

Disliked: Staff & service, property conditions & facilities
I was sitting there for atleast 2hours before they checked me in.
Stayed 3 nights in Nov 2022
Response from Roland on 20 Dec 2022
Dear Ella,Thank you for choosing to stay with us. As we are currently experiencing high occupancy, check-in may require some waiting time due to the high volume of guests that our Front desk staff have to handle. We seek your understanding in the matter and do hope to welcome you back to a better experience should you stay with us again in the near future.Warm Regards,RolandGuest Experience Executive

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very comfortable and clean room. Friendly staff. Was very satisfied with this stay.
Stayed 3 nights in Sep 2022
Response from Thaddaeus on 25 Oct 2022
Dear Guest,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore.The Hotel Team is humbled and grateful to learn we have provided exemplary service during your stay with us.We would love to welcome you back when you next return to Singapore. See you soon.Warm Regards,ThaddaeusGuest Experience Executive

10/10 Excellent

Chang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and modern place to stay
a very wonderful place to stay, the staff was wonderful and very helpful, the hotel was very modern and felt very safe and clean to stay at, the area was a bit questionable but still I'd have no issue staying at this hotel again in the future.
Stayed 3 nights in Sep 2022
Response from Thaddaeus on 25 Oct 2022
Dear Chang,The Hotel Team is absolutely delighted to receive your wonderful review and strong pledge of support for ibis budget Ametrine. We understood that you did not feel comfortable in the neighbourhood, however, the Geylang district is as safe as any other part of Singapore, and it is one of the most authentic and vibrant areas of the city.We certainly look forward to offering you yet another splendid ibis budget experience whenever you next visit Singapore. See you very soon.Warm Regards,ThaddaeusGuest Experience Executive

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, room was small but well appointed. Good for a lay over stay.
Stayed 1 night in Sep 2022
Response from Stanley on 13 Oct 2022
Dear guest,We are delighted that we are able to fulfil all expectations of your stay during your layover in Singapore. We hope you will think of us the next time you are making a layover or a trip to Singapore.Warm Regards, Stanley Guest Relations Executive

8/10 Good

Eng Huat

Stayed 4 nights in Aug 2022
Response from Thaddaeus on 18 Oct 2022
Dear Eng Huat,It is heartening to hear that your stay had been a wonderful one and our location and service met to your expectations. We look forward to welcoming you back for another splendid stay!Warm Regards,ThaddaeusGuest Experience Executive

10/10 Excellent

SRIDHARAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hh
Stayed 6 nights in Jan 2022

8/10 Good

tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with good location
Stayed 4 nights in Jan 2022

10/10 Excellent

Zhi Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good. But the body lotion ran out after two use.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and hotel was true to photos advertised on Hotels.com, smooth check-in process - thanks!
Stayed 9 nights in Sep 2021

10/10 Excellent

Puttachad

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We got moved to Emerald branch but that's okay. The maid was very polite and helpful, the receptionist is not very friendly but get the job done.
Stayed 2 nights in Jul 2019

2/10 Terrible

Anusorn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super bad experience
I cound not find where the hotel really was located. I went to the other Fragrance hotel nearby and I asked. The front said I was transferred to Fragrance hotel with different area. I had got any advanced notice before. i felt like I was cheated. Then I travelled to the Fragrance that the front said and found that the hotel was very narrow and I could smell a terrible tobacco smoking in non-smoking room. I decided to find other hotels.
Stayed 2 nights in Jul 2019

6/10 Okay

Keith

Fragrance
I was transferred to the Emerald hotel as the Sunflower is being renovated. The Emerald has undergone renovations which are good but the walls are very thin and you can hear the neighbours change their minds. The pluses at the Emerald are shower screen and carpet in the passages.
Stayed 3 nights in Jun 2019

8/10 Good

Keith

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2019

6/10 Okay

Que, Kuala Lumpur

Travelled with family
Request a queen size bed but hotel didn’t provide
Stayed 2 nights in May 2019

4/10 Poor

Chun

Disliked: Staff & service
10am to check out it so stupid early
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Rooms for improvement..
Not up to expectation compared to other fragrance hotel.. Rooms for improvement.
Stayed 1 night in Apr 2019

8/10 Good

Murray

Liked: Staff & service, amenities
Perfect for my needs, the staff were great, linen clean and many small touches, to time there worthwhile, the one complaint, mould in the bathroom!, should be removed with bleach, Murray Smith.
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I see the big 2 cockroach in my bedroom and i inform a room survice they change the room for us
Stayed 3 nights in Mar 2019

2/10 Terrible

PEIPEI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Stray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

WAI FUN

Liked: Staff & service, property conditions & facilities, room comfort
The white bed sheets looks old and not so bright colour. The desk looks old (with stained). The telephone is dusty.
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!
Everything was excellent. Friendly staff,very neat and clean room,location is very good and a quit place. The room was bigger than other hotel rooms.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service
The room looks bigger and cleaner in the picture. The picture was decieving. There was no fridge.
Stayed 7 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Toilet is very dirty,others it’s average
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2018

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
cheap stay
cheap, thats all. 20min walk to nearest mrt, cleanlines bad.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Birthday trip
Good location but cleanliness average
Stayed 5 nights in Sep 2018

6/10 Okay

David

Liked: Cleanliness, staff & service
The Hotel is Aging but the management have tried and largely succeeded in mitigating that.
Stayed 1 night in Sep 2018

6/10 Okay

Nic poh

Liked: Staff & service
Stayed 2 nights in Jun 2018

10/10 Excellent

Nic poh

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What ?
What a real dumb! The shower is on top of the bathroom. Really. The air con doesnt work good so i changed the room. Area very ugly. Fat mrt. Just go somewhere else.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for Families
This is a convenient Hotel with plenty of eateries close by. Would not recommend it for groups or families.

8/10 Good

waraporn, thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is ok, safe and clean Staff is nice, friendly and helpful
Stayed 3 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room too small
Tiny room and paper thin towels...otherwise not a bad place for a few nights. I would just pay a bit more and go for one of the Hotel 81 nearby...their rooms are usually larger. This one was the most cramped of all the budget hotels in the area. The location is convenient to downtown and there's plenty of cheap food nearby.
Stayed 2 nights in Jan 2018

6/10 Okay

George, Perth

Liked: Staff & service
Is good to stay couple nights, foods is within walking distance.
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017