All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Valentina,The Hotel Team is delighted to receive your awesome rating! Your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive
Nice hotel.
Clean, quiet, good location
Friendly Staff
patricia
Stayed 1 night in Nov 2023
Response from Roland on 27 Nov 2023
Dear patricia,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. It is a delight to hear we made an impression with the service of our team, our excellent location and clean rooms! We hope you will think of us the next time you are making a trip to Singapore.Warm Regards,RolandGuest Experience Executive
The property was very clean & well maintained, however it has to be said that the room and bathroom were absolutely tiny! The shower was a little dangerous as well as when the shower doors were opened you could easily slip into the shower which was at a lower level to the rest of the bathroom. The area the hotel is located in is excellent will all sorts of hawker centres and shops operating often 24/7. There is a laundromat two blocks down the road for when your sweaty clothes need a wash.
Julian
Stayed 5 nights in Aug 2023
Response from Roland on 20 Aug 2023
Dear Julian,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. It is heart-warming to hear that your stay with us was a comfortable one and had been impressed with our cleanliness and convenient location. You are indeed correct to point out that our hotel is in the vicinity of some really great food that continue to operate into the wee hours of the morning. The compact configuration of our rooms (including bathroom) is a direct result of Singapore's land constraints. Nevertheless, our rooms have been carefully designed to balance comfort and affordability. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
Very happy with this hotel. Staff were friendly, the room was clean, comfortable and quiet. Fairly close to metro station and area felt safe.
Elizabeth
Stayed 7 nights in May 2023
Response from Roland on 2 Jun 2023
Dear Elizabeth,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are delighted to hear that the service of our team, our excellent location and clean rooms were the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive
Geylang may not be a prime tourist destination but it is never unsafe. This hotel is great value for a night stay and quiet too. Once you know Singapore bus, location is fine to get to center or East Coast. Would come again!
Mark
Stayed 1 night in Apr 2023
Response from Roland on 28 May 2023
Dear Mark,The Hotel Team deeply appreciates your kind words for ibis budget Ametrine and is delighted to learn of your very good hotel experience. It means a lot to us to hear that you had a great stay in our hotel and we are pleased to know that our hotel and its accessible location had met your needs as a traveller. Thank you again for giving us a perfect rating and for recommending our hotel to other travellers. Warm Regards,RolandGuest Experience Executive
Dear Eng Huat,Thank you for sharing your positive stay experience. The Hotel Team is grateful to receive your recommendation for Ibis Budget Ametrine and to learn of your wonderful stay with us. We look forward to welcoming you back for another lovely stay. Warm Regards,RolandGuest Experience Executive
I was sitting there for atleast 2hours before they checked me in.
Ella Rica Danting
Stayed 3 nights in Nov 2022
Response from Roland on 20 Dec 2022
Dear Ella,Thank you for choosing to stay with us. As we are currently experiencing high occupancy, check-in may require some waiting time due to the high volume of guests that our Front desk staff have to handle. We seek your understanding in the matter and do hope to welcome you back to a better experience should you stay with us again in the near future.Warm Regards,RolandGuest Experience Executive
Very comfortable and clean room. Friendly staff. Was very satisfied with this stay.
Verified traveller
Stayed 3 nights in Sep 2022
Response from Thaddaeus on 25 Oct 2022
Dear Guest,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore.The Hotel Team is humbled and grateful to learn we have provided exemplary service during your stay with us.We would love to welcome you back when you next return to Singapore. See you soon.Warm Regards,ThaddaeusGuest Experience Executive
a very wonderful place to stay, the staff was wonderful and very helpful, the hotel was very modern and felt very safe and clean to stay at, the area was a bit questionable but still I'd have no issue staying at this hotel again in the future.
Chang
Stayed 3 nights in Sep 2022
Response from Thaddaeus on 25 Oct 2022
Dear Chang,The Hotel Team is absolutely delighted to receive your wonderful review and strong pledge of support for ibis budget Ametrine. We understood that you did not feel comfortable in the neighbourhood, however, the Geylang district is as safe as any other part of Singapore, and it is one of the most authentic and vibrant areas of the city.We certainly look forward to offering you yet another splendid ibis budget experience whenever you next visit Singapore. See you very soon.Warm Regards,ThaddaeusGuest Experience Executive
Quick check in, room was small but well appointed. Good for a lay over stay.
Stuart
Stayed 1 night in Sep 2022
Response from Stanley on 13 Oct 2022
Dear guest,We are delighted that we are able to fulfil all expectations of your stay during your layover in Singapore. We hope you will think of us the next time you are making a layover or a trip to Singapore.Warm Regards, Stanley Guest Relations Executive
8/10 Good
Eng Huat
30 Aug 2022
Eng Huat
Stayed 4 nights in Aug 2022
Response from Thaddaeus on 18 Oct 2022
Dear Eng Huat,It is heartening to hear that your stay had been a wonderful one and our location and service met to your expectations. We look forward to welcoming you back for another splendid stay!Warm Regards,ThaddaeusGuest Experience Executive
I cound not find where the hotel really was located. I went to the other Fragrance hotel nearby and I asked. The front said I was transferred to Fragrance hotel with different area. I had got any advanced notice before. i felt like I was cheated. Then I travelled to the Fragrance that the front said and found that the hotel was very narrow and I could smell a terrible tobacco smoking in non-smoking room. I decided to find other hotels.
Anusorn
Stayed 2 nights in Jul 2019
6/10 Okay
Keith
2 Jul 2019
Fragrance
I was transferred to the Emerald hotel as the Sunflower is being renovated.
The Emerald has undergone renovations which are good but the walls are very thin and you can hear the neighbours change their minds. The pluses at the Emerald are shower screen and carpet in the passages.
Keith
Stayed 3 nights in Jun 2019
8/10 Good
Keith
11 Jun 2019
Liked: Staff & service
Disliked: Property conditions & facilities
Keith
Stayed 3 nights in Jun 2019
6/10 Okay
Que, Kuala Lumpur
Travelled with family
8 Jun 2019
Request a queen size bed but hotel didn’t provide
Que
Stayed 2 nights in May 2019
4/10 Poor
Chun
2 Jun 2019
Disliked: Staff & service
10am to check out it so stupid early
Chun
Stayed 1 night in May 2019
6/10 Okay
Verified traveller
16 Apr 2019
Liked: Staff & service
Rooms for improvement..
Not up to expectation compared to other fragrance hotel.. Rooms for improvement.
Verified traveller
Stayed 1 night in Apr 2019
8/10 Good
Murray
15 Apr 2019
Liked: Staff & service, amenities
Perfect for my needs, the staff were great, linen clean and many small touches, to time there worthwhile, the one complaint, mould in the bathroom!, should be removed with bleach, Murray Smith.
What a real dumb!
The shower is on top of the bathroom. Really.
The air con doesnt work good so i changed the room.
Area very ugly. Fat mrt. Just go somewhere else.
Room is ok, safe and clean
Staff is nice, friendly and helpful
waraporn
Stayed 3 nights in Jan 2018
6/10 Okay
Verified traveller
17 Jan 2018
Liked: Cleanliness, staff & service
Disliked: Room comfort
Room too small
Tiny room and paper thin towels...otherwise not a bad place for a few nights. I would just pay a bit more and go for one of the Hotel 81 nearby...their rooms are usually larger. This one was the most cramped of all the budget hotels in the area. The location is convenient to downtown and there's plenty of cheap food nearby.
Verified traveller
Stayed 2 nights in Jan 2018
6/10 Okay
George, Perth
4 Jan 2018
Liked: Staff & service
Is good to stay couple nights, foods is within walking distance.