Family Suite, 1 Bedroom, Pool View | View from room
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Reviews of BIG K Angkor Residence

3 out of 5
BIG K Angkor Residence
153 Ta Phul Road, Taphul Village, Svaydangkum Commune, Siem Reap

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 23 reviews" "
Rating 8 - Good. 11 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The straff at this hotel are wonderful, always ready to help you with anything. I would recommend this hotel.
Stayed 5 nights in Jan 2020
Response from Helpful us on 1 Feb 2020
Dear Sir/Madame , Warmest greeting from Mohai Boutique Hotel, Thank you very much for have been stayed with our property and services , i hope you will be coming back to Mohai boutique hotel. Thank you very much, Best regards, Sann Sieng Manager

8/10 Good

Verified traveller

Stayed 7 nights in Dec 2019
Response from Thank you on 20 Dec 2019
Dear Sir/madame, Warmest Greeting from Mohai Boutique Hotel, Thank you for your stay, we hope you will be back to Mohai. Thank you very much, Best regards, Sann Sieng Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Honeymoon stay
Overall was very good, friendly staff and very welcoming. Only down side was they didn't have an ironing board when requested and staff kept saying he will look for it.
Stayed 3 nights in Dec 2019
Response from Thank you on 17 Dec 2019
Dear Sir, Warmest Greeting from Mohai Boutique Hotel, Thank you for your stay, we hope you will be back to Mohai. Thank you very much, Best regards, Sann Sieng Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here, the staff were very friendly and understood English well. Good breakfast menu, nice pool and close to main evening attractions but not so close that you were affected by the noise. Comfortable beds, would definite stay here again and will recommend to friends traveling to Siem Reap Cambodia.
Stayed 4 nights in Nov 2019
Response from Wonderful thank you on 3 Dec 2019
Dear Sir/Madame , Warmest greeting from Mohai Boutique Hotel, Thank you very much for have been stayed with our property and services , i hope you will be coming back to Mohai boutique hotel. Thank you very much, Best regards, Sann Sieng Manager

8/10 Good

Yai King

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big and comfortable rooms
Rooms are pretty big, especially the family room. Overall quite an enjoyable stay except that there's too many mosquitos.. luckily we are prepared.
Stayed 4 nights in Nov 2019
Response from Thank you on 3 Dec 2019
Dear Yai King , Warmest greeting from Mohai Boutique Hotel, Thank you very much for have been stayed with our property and services , i hope you will be coming back to Mohai boutique hotel. Thank you very much, Best regards, Sann Sieng Manager

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Thank you on 20 Nov 2019
Dear Adam , Warmest greeting from Mohai Boutique Hotel, Thank you very much for have been stayed with our property and services , i hope you will be coming back to Mohai boutique hotel. Thank you very much, Best regards, Sann Sieng Manager

10/10 Excellent

wayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff.close to all facilities.great pool.downside was bed was very hard and uncomfortable
Stayed 5 nights in Nov 2019
Response from Biggest Thank you to you on 10 Nov 2019
Dear Wayne , Warmest greeting from Mohai Boutique Hotel, Thank you very much for have been stayed with our property and services , i hope you will be coming back to Mohai boutique hotel. Thank you very much, Best regards, Sann Sieng Manager

10/10 Excellent

PERTH,, Perth, Ontario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mohai Boutique hotel has a very friendly and accommodating staff. We enjoyed the breakfast included with our booking and the swimming pool. They stored our luggage after check out since we had a late day flight when leaving Siem Reap. The hotel is 5-10 minute walk to the night markets and has many local restaurants nearby as well as their own. We would stay here again when visiting Siem Reap.
Stayed 3 nights in Oct 2019
Response from Thank you very much on 12 Oct 2019
Dear PERTH , Warmest greeting from Mohai Boutique Hotel ! Thank you for have been satisfied with our property and services , we are glade to hearing from you , we're looking you get back our property in the short future . we commit to improved better our services to you and other guests, again, thank you very much , Best regards, Sann Sieng (Mr.( Operation Manager Mohai Boutique Hotel

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from L-Yung on 18 Aug 2019
Dear Value customer. Thank you very much for taking your value time review us here. We would like to welcome you again and wish you all the best with your full of happiness. Best regards Mohai Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a vey convenient location , close to all local amenities. Many restaurants, supermarkets, bakery shops can be found just a short walk away. Just take a short stroll of 10 mins, you will find yourself at Pub Street where the center of Siem Reap’s nightlife scene is located. The staff at Mohai Hotel are very friendly and helpful. They are always smiling and polite. I would like to commend front desk staff Mr.Khong PhonLoue for a wonderful service rendered. He was helpful and patient in answering questions and would personally ushered me to the assigned room. He would recommend excellent places to dine and places of interest to visit without me asking.
Stayed 3 nights in Aug 2019
Response from L-Yung on 18 Aug 2019
Greeting from Mohai Boutique Hotel Team, Thank you very much for your kind review us here. We will past your review to let our team know that your stay with us was wonderful. Best regards

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really really good just quite a few mosquitos about so a net might have been a little better
Stayed 3 nights in Jun 2019
Response from Mohai Boutique Hotel on 10 Jul 2019
Dear Gabrielle, Warmest greetings from Mohai Boutique Hotel ! Thank you very much for spend your value time to share your experience of your stay with us. We looking forward to welcome you again in future. Kind regards Management Team

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value.
Excellent 4 day stay in this small but perfectly proportioned hotel. My ground floor room was spacious, and had good wi-fi, good aircon, a fridge, a kettle, television, and a very nice bathroom. The Manager was extremely friendly and helpful, as were all the staff. Breakfast was perfectly adequate. It's location is very good, just a short stroll to the numerous bars and restaurants of Siem Reap. Tours can be arranged to Angkor Wat from the hotel, at a very good price. All I can say is that I wouldn't hesitate to stay there again.
Stayed 4 nights in Mar 2019
Response from Great news on 27 Aug 2019
Warmest greeting from Mohai Boutique Hotel ! Thank you for have been satisfied with our property and services , we are glade to hearing from you , we're looking you get back our property in the short future . we commit to improved better our services to you and other guests, again, thank you very much , Best regards, Sann Sieng (Mr.( Operation Manager Mohai Boutique Hotel

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
L'hôtel est très bien situé, dans une rue vivante où se trouvent de nombreux cafés et restaurants (Mme Moch par exemple, le meilleur testé), pas très loin du night market. La piscine est agréable et le personnel très souriant et serviable. La chambre familiale est spacieuse et bien agencée. Les moins: les serviettes étaient odorantes et les draps tachés ; la télé ne marchait pas mais nous ne l'avons pas signalé à l'accueil.
Stayed 3 nights in Feb 2020
Response from Thanks with sorry hearing conts. on 27 Feb 2020
Dear Sir/Madame, Warmest greeting from Big K Angkor Residence! Thank you for you spent value time to stay with our property and raised us on review . but we attended to help you to solved that problem as soon as if you have informed front desk . we hope you have a chance back ! Thank you very much Best regards Big K Team

6/10 Okay

Verified traveller

Liked: Cleanliness
Personnel agréable, très à l'écoute et efficace pour aider sur les réservations de visites et billets de transport. Par contre, chambres sur le déclin dénotant un certain laisser aller, avec beaucoup d'objets qui manquent.
Stayed 3 nights in Feb 2020
Response from Thanks on 7 Feb 2020
Dear Kathleen, Warmest greeting from Big K Angkor Residence! Thank you for your stayed with our property and services and you're high expectation . we are budget hotel and not the 5th star hotel. we will be improved our services and property more , we do hope you be back in the future . Best regards Team Leader

6/10 Okay

MICHEL

Liked: Staff & service
Pourrait mieux faire
Hôtel recommandable, mais... Accueil : personnel aimable, dévoué mais ne parlant pas toujours une langue étrangère. A l'arrivée m'est attribuée une chambre non conforme à la description donnée lors de la réservation : TV ne fonctionnant pas, appliques lumineuses ne fonctionnant pas.Une autre chambre me fut donc proposée, très vaste et dans laquelle tout fonctionnait. L'impression générale est celle d'un manque d'entretien de l'hôtel. Le dévouement et l'amabilité du personnel ne sont pas en cause, mais il semble qu'il manque une impulsion venant de la direction. Le petit déjeuner est correct, sans grand choix. L'éclairage des chambres est insuffisant. Assez belle piscine, mais ce qui l'entoure est bien mal entretenu; Dommage ! Des atouts donc, mais non valorisés.
Stayed 6 nights in Dec 2019
Response from Thank you and good feedback on 1 Feb 2020
Dear Michel , Warmest greeting from Mohai Boutique Hotel, Thank you very much for have been stayed with our property and services , i hope you will be coming back to Mohai boutique hotel. Thank you very much, Best regards, Sann Sieng Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價廉物美，員工服務態度好，樂於解答問題！位置近pub street，附近有超市，好方便！
Stayed 4 nights in Jan 2020
Response from Great thank you on 25 Jan 2020
Dear Sir/Madame, Warmest greeting from Big K Angkor Residence ! Thank you very much with you have stayed with us,and satisfied with our services . we hope you will be coming back as soon as . Best regards Sann Sieng Manager

10/10 Excellent

Olle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastikt, jättebra läge, personalen jättebra, fräsch pool. Bra mat, bra frukost. Bra rum. Väldigt prisvärt. Rekomme
Stayed 2 nights in Jan 2020
Response from beautiful thank you on 4 Jan 2020
Dear Olle , Warmest greeting from Mohai Boutique Hotel, Thank you very much for rating our property on Hotels.com . and you had satisfied with our services . Thank you Best Regards, Sann Sieng Manager

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Personnel très gentil et serviable. Je suis passée par eux pour réserver tuk tuk, billet de bateau pour Battambang à prix inférieur que par agence. Bonne literie. Très bon rapport qualité prix. Très bien situé, juste à côté d'un supermarché et de bons restaurants. Le seul point négatif : assez bruyant, penser aux boulles quies !
Stayed 5 nights in Nov 2019
Response from Great hearing from you on 6 Dec 2019
Dear Christina, Warmest Greeting from Mohai Boutique Hotel, Thank you for your stay, we hope you will be back to Mohai. Thank you very much, Best regards, Sann Sieng Manager

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trivelig og sentralt.
Veldig fornøyd, hyggelig og god service. Ligger sentralt.
Stayed 1 night in Nov 2019
Response from Wonderful thank you on 3 Dec 2019
Dear Marion , Warmest greeting from Mohai Boutique Hotel, Thank you very much for have been stayed with our property and services , i hope you will be coming back to Mohai boutique hotel. Thank you very much, Best regards, Sann Sieng Manager

8/10 Good

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Весьма неплохо
Отель, оставил хорошие впечатления.Приехали в 8 часов утра,заселение должно быть в 14 часов- не спали всю ночь,видя это,девочка на ресепшен быстро распорядилась подготовить номер и в 10-00 мы заселились.Большое Вам спасибо.В номере есть всё,для непритязательных людей,не хватает шкафа.Уборка ежедневно,смена полотенец, вода и чайные принадлежности-тоже.Все стараются тебе помочь.Хороший бассейн.Один минус-слабый напор воды в душе,но привыкаешь.Отель хороший и цена-качество соответствуют.Спасибо всему персоналу.
Stayed 5 nights in Nov 2019
Response from Wonderful thank you on 3 Dec 2019
Dear Oksana , Warmest greeting from Mohai Boutique Hotel ! Thank you for have been satisfied with our property and services , we are glade to hearing from you , we're looking you get back our property in the short future . we commit to improved better our services to you and other guests, again, thank you very much , Best regards, Sann Sieng (Mr.( Operation Manager Mohai Boutique Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2019
Response from Very Nice to hearing from you on 3 Nov 2019
Dear Value Guest, Warmest greeting from Mohai Boutique Hotel, Thank you very much for have been stayed with our property and services , i hope you will be coming back to Mohai boutique hotel. Thank you very much, Best regards, Sann Sieng Manage

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staffs and great location
Pub Streetから近く、Staffsも親切で丁寧です。部屋はきちんと掃除されて清潔なタオルが置かれていました。近くのディスコの爆音が聞こえましたので、早く休むには辛いかもしれません。朝食は質素ですが非常に丁寧に調理して出してくれます。ベッドは私には少し柔らかかったですが、よく眠れました。安心して眠ることが中心であれば十分な設備でした。 Close to Pub Street, nice staffs with basic but clean infrastructure. If you need a safe place to sleep and if your focus is to go around mostly, it is one option to be here.
Stayed 1 night in Sep 2019
Response from Wonderful Thanks on 23 Sept 2019
Dear Sir/Madame, Warmest greeting from Mohai Boutique Hotel ! Thank you for have been satisfied with our property and services , we are glade to hearing from you , we're looking you get back our property in the short future . we commit to improved better our services to you and other guests, again, thank you very much , Best regards, Sann Sieng (Mr.( Operation Manager Mohai Boutique Hotel

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
水道が使えない時間があった
Stayed 2 nights in Mar 2019
Response from Thank you very much on 27 Aug 2019
Warmest greeting from Mohai Boutique Hotel ! Thank you for have been satisfied with our property and services , we are glade to hearing from you , we're looking you get back our property in the short future . we commit to improved better our services to you and other guests, again, thank you very much , Best regards, Sann Sieng (Mr.( Operation Manager Mohai Boutique Hotel