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The name was confusing. Was it the Privilege Floor or the hotel Angkor Birei? Cab driver was confused as were we. If we are going to be assigned the Privilege floor at the Angkor Borie the reservation should first list the name of the hotel. Also it looked like all floors were the Privilege Floor so not sure what upgrade there was. Rooms were spacious and air conditioned, but lobby and all hallways were not and it was z95 degrees! Staff extremely helpful and friendly. Dresser drawer stuck and bathtub wobbled, but still a nice hotel.
Julane
Stayed 3 nights in Feb 2024
Response from KK on 1 Mar 2024
Thank you for the positive comments sharing with us here. As a token of our appreciation, please accept our sincere gratitude for giving us the opportunity to serve you and we look forward to welcoming you again in the future.Kind regards,The ManagementTHE PRIVILEGE FLOOR by Borei Angkor
The hotel is well located on the outskirts of the town. This was my second stay and the room was exactly as I wanted. I like the one way airpport transfer. Breakfast was excellent and the staff friendly and helpful
Robin
Stayed 5 nights in Dec 2023
Response from KK on 1 Mar 2024
Thank you for the positive comments sharing with us here. As a token of our appreciation, please accept our sincere gratitude for giving us the opportunity to serve you and we look forward to welcoming you again in the future.Kind regards,The ManagementTHE PRIVILEGE FLOOR by Borei Angkor
The staff were spectacular, especially Anisa! Our room was wonderful and overall the hotel was great! I can’t say enough about the staff! They were warm, welcoming, and so helpful! It was a pleasure staying there! Would choose it again for sure!!
Great place to stay. Hotel is very impressive and staff are amazing. There is a restaurant and pool bar on site, and prices are similar to what you would pay in Europe. I would definitely stay there again. The only slight issue is it is outside the town, but it only takes about 5 mins by tuk tuk or about 15 mins to walk.
Keith
Response from KK on 1 Mar 2024
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementTHE PRIVILEGE FLOOR by Borei Angkor
One of the nicest hotels I have stayed at. Can't wait to go back. Customer service is excellent. Used the spa everything and had lunch or dinner by the pool everyday too. I really suggest staying here if you are traveling to Siem Reap.
We are thrilled you had such an enjoyable experience with us.
8/10 Good
Tory
Travelled with partner
23 Nov 2023
Liked: Cleanliness, staff & service
Hotel gardens &pool area lovely.
It’s located a distance from the river and the main restaurants & bars.
The internet coverage in rooms is very poor, you are paying western prices for food & drink in the hotel so I would recommend never eating or drinking in there.
Breakfasts are very hectic due to the number of tour groups & the staff struggle to keep up.
Tory
Stayed 6 nights in Nov 2023
Response from SA007 on 30 Nov 2023
Thank you for taking the time to review us with your compliment here. We are delighted to hear that you enjoyed the facilities and services provided by our staff during your stay. We do hope there will be some time you would come back and give us the opportunity to serve you again upon your return visit in the future.Kind regards,The ManagementBorei Angkor Resort & Spa
8/10 Good
Bärbel
21 Nov 2023
Bärbel
Stayed 9 nights in Nov 2023
Response from KK on 30 Nov 2023
Thank you for taking the time to review us with your compliment here. We are delighted to hear that you enjoyed the facilities and services provided by our staff during your stay.
10/10 Excellent
Abhishek
7 Nov 2023
Abhishek
Stayed 2 nights in Nov 2023
Response from KK on 20 Nov 2023
Thank you for sharing your excellent review here.We are appreciate that.
The staff were pleasant. The hotel was a little away from the hustle and bustle of Pub Street. But peaceful
Kamlesh SO GOPE
Stayed 3 nights in Oct 2023
Response from SA007 on 22 Oct 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The Management THE PRIVILEGE FLOOR by Borei Angkor
10/10 Excellent
Stephen
17 Oct 2023
Stephen
Stayed 5 nights in Oct 2023
Response from KK on 20 Nov 2023
Thank you for the positive comments sharing with us here.
The staff here are exceptional and nothing is too much for them. This hotel is incredible value for money and I would stay here again and again on my return to Siem Reap
Jade
Stayed 5 nights in Sep 2023
Response from KK on 12 Sept 2023
Thank you for taking the time to review us with your compliment here. We do hope there will be some time you would come back and give us the opportunity to serve you again upon your return visit in the future.
Great hotel to stay in, team and GM very friendly. They really did their best to understand and accomodate our needs. Thanks,
RICARDO
Stayed 1 night in Aug 2023
Response from KK on 12 Sept 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.
Selected off internet couldn’t have made a better pick. Hotel was astounding and was a 5+ star, great pool, restaurant, super friendly staff and more. Only spent one day but wished we could have stayed longer just to enjoy the hotel. May be the best hotel I have ever stayed at. Cost was rediculist low even for Cambodia.
Maxie
Stayed 1 night in Aug 2023
Response from Pin on 30 Aug 2023
Thank you very much for your amazing review of your recent stay with us. We are delighted that you were well looked after by our professional team and we are sure that they will be thrilled to know of your comments.Kind regards,The ManagementTHE PRIVILEGE FLOOR by Borei Angkor
Love the property! I wish they have entertainment in the evening or during the day.
Salvadora
Stayed 3 nights in Aug 2023
Response from Pin on 26 Aug 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementThe Privilege Floor by Bore Angkor
The only place I stay when I am in town. Great staff, rooms, and you can't beat the price for what you are getting.
jeffrey
Stayed 4 nights in Jul 2023
Response from Pin on 3 Aug 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementThe Privilege Floor by Borei Angkor
10/10 Excellent
Tany
6 Jul 2023
Tany
Stayed 1 night in Jul 2023
Response from Pin on 8 Jul 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementThe Privilege Floor by Borei Angkor
10/10 Excellent
Tany
6 Jul 2023
Tany
Stayed 1 night in Jul 2023
Response from Pin on 8 Jul 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementThe Privilege Floor by Borei Angkor
Amazing and friendly staff, beautiful grounds. Gym and spa services can match any top hotel in the world.
Dror
Stayed 3 nights in Jun 2023
Response from Pin on 2 Jul 2023
Thank you very much for your amazing review of your recent stay with us. We are delighted that you were well looked after by our professional team and we are sure that they will be thrilled to know of your comments.Kind regards,The ManagementThe Privilege Floor by Borei Angkor
10/10 Excellent
jennifer
Travelled with family
1 Jul 2023
The hotel was unique. The quality was exceptional. The staff were friendly and attentive and helpful. Breakfast was fantastic. The room was beautiful
jennifer
Stayed 4 nights in Jun 2023
Response from Pin on 2 Jul 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementThe Privilege Floor by Borei Angkor
10/10 Excellent
Dan
9 May 2023
Dan
Stayed 3 nights in May 2023
Response from Pin on 10 May 2023
Thank you very much for your amazing review of your recent stay with us. We are delighted that you were well looked after by our professional team and we are sure that they will be thrilled to know of your comments.Kind regards,The ManagementThe Privilege Floor by Borei Angkor
The staff especially Andy were so friendly and helpful, probably now one my favourite hotels and countries. Hotels was a joy to stay at!
Roland
Stayed 4 nights in Apr 2023
Response from Pin on 24 Apr 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementThe Privilege Floor by Borei Angkor
This is a lovely property styled in the Khmer design. Great staff made our stay very comfortable. Easy access to Tuk Tuks got us to any venue we wished to visit. Really enjoyed the large pool area for our resting days. Would certainly stay here again.
Ken
Stayed 4 nights in Mar 2023
Response from Pin on 30 Mar 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementThe Privilege Floor by Borei Angkor
8/10 Good
Caroline, CROWTHORNE
Travelled with family
18 Feb 2023
Liked: Cleanliness, staff & service
Nice hotel with great reception staff. Room a bit tired and uncomfortable bed. Few niggles: charging for decent coffee at breakfast, awful old music from bar round the pool and pool area covered in lots of weeds
Caroline
Stayed 4 nights in Feb 2023
Response from Pin on 20 Feb 2023
Thank you for your compliment given within this review.As we will put more effort and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you happen to come back and give us the opportunity to serve you again.Kind regards,The ManagementThe Privilege Floor by Borei Angkor
8/10 Good
TIMOTHY
6 Feb 2023
TIMOTHY
Stayed 2 nights in Feb 2023
Response from Pin on 7 Feb 2023
Thank you for your compliment given within this review.As we will put more effort and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you happen to come back and give us the opportunity to serve you again.Kind regards,The ManagementThe Privilege Floor by Borei Angkor
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementThe Privilege Floor by Borei Angkor
8/10 Good
Robert
28 Jan 2023
Liked: Cleanliness, staff & service, amenities
Ok - to start it's a nice hotel . Clean , functional , traditional . Staff are lovely . Gym really good . Rooms nice. Swanky reception but then the rest doesn't quite stand up as getting a bit tired - pool area an example . Stayed on privilege floor - still wondering what the privilege was ?? Still enjoyed stay though as siem real and Angkor great !!
Robert
Stayed 2 nights in Jan 2023
Response from Pin on 29 Jan 2023
Thank you for your compliment given within this review.As we will put more efforts and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you happen to come back and give us the opportunity to serve you again.Kind regards,The ManagementThe Privilege Floor by Borei Angkor
Great blend of classic Cambodian design and up to date hospitality services. Staff were amazing!
Eric
Response from Pin on 20 Jan 2023
We are thrilled you had such an enjoyable experience with us. It was an enormous pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The Privilege Floor by Borei Angkor
Great blend of Cambodian style and modern convenience.
Eric
Response from Pin on 20 Jan 2023
We are thrilled you had such an enjoyable experience with us. It was an enormous pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The Privilege Floor by Borei Angkor
Wonderful staff who are so kind and helpful. We felt welcomed and well cared for at the resort! Wonderful spa, exercise facilities and pool.
Eric
Response from Pin on 14 Jan 2023
We are thrilled you had such an enjoyable experience with us. It was an enormous pleasure having you stay with us and we hope to have an opportunity to welcome you back in on a future occasion.Kind regards,The ManagementThe Privilege Floor by Borei Angkor
10/10 Excellent
Samith
30 Dec 2022
Samith
Response from KK on 20 Nov 2023
Thank you for taking the time to review us with your compliment here.
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementThe Privilege Floor by Borei Angkor
The hotel was beautiful and all the staff were absolutely top class . Never stayed in such a well managed hotel in all my years . Stayed on 4th floir and our contact was Reena and Judy . There were outstanding . Arranged trips and tuk tuks for us . Nothing was too much trouble .
Would highly recommend this hotel and will go back
Verified traveller
Stayed 4 nights in Mar 2020
Response from Be on 19 Mar 2020
Dear valued guest,
Many thanks for taking the time to post your glowing review of us. We are delighted to see you had a great experience and you found everything you were looking for with us.
We would like to chance to welcome you back to us in the future and thank you again for choosing to you with us.
Kind regards,
The Management
There's a service desk at the elevator hall of this floor. Staff are there for entire day to take care of guests. I could ask them to book for my spa reservation, transportation to airport.
Koichiro
Stayed 3 nights in Feb 2020
Response from Be on 6 Mar 2020
Dear Koichiro,
We are so thrilled to read that you had a wonderful stay. It is our aim to achieve first class customer service to all of our guests and we would love to welcome you back to us in the near future.
Kind regards,
The Management
The property was fantastic, staff was amazing, the breakfast buffet was over the top. Only complaint was construction noise at pool, even on a Sunday afternoon!
Verified traveller
Stayed 1 night in Feb 2020
Response from Be on 27 Feb 2020
Dear valued guest,
We are thrilled to read we met all your expectations from start to finish and this is our aim for every guest, every time on a daily basis. We all look forward to your next stay in the near future.
Kind regards,
The Management
Gorgeous decor and 5 star hospitality. The rooms are very comfortable and the bathtub is divine.
Verified traveller
Stayed 1 night in Feb 2020
Response from Be on 27 Feb 2020
Dear valued guest,
We are delighted to read your feedback following your recent stay. We pride ourselves on the top service we always try to offer to meet your expectations. We wish we will have the opportunity to welcome you again soon.
Kind regards,
The Management
Very clean and safe .
The Privilege Floor staff were very helpful , especially Judy who organised tours were wonderful .
Keryn
Stayed 5 nights in Feb 2020
Response from Be on 8 Feb 2020
Dear Keryn,
We are delighted to read that you had an amazing stay from start to finish and this is the type of experience that we strive to deliver to all of our guests on a daily basis. We are looking forward to welcoming you back to us in the near future.
Kind regards,
The Management
It was ok, not the cleanest or nicest.. my bathroom si k didn’t drain during my stay. I figured the maid would have noticed and had it fixed but no ... some other missed cleaning details as well that I won’t mention. They are trying to be a deluxe resort especially with the “privalege” foot but falls short. There are better for the same price. I won’t return
Stephen
Stayed 3 nights in Jan 2020
Response from Be on 22 Jan 2020
Dear Stephen,
We are delighted to read that you had an amazing stay from start to finish and this is the type of experience that we strive to deliver to all of our guests on a daily basis. We are looking forward to welcoming you back to us in the near future.
Kind regards,
The Management
10/10 Excellent
Verified traveller
3 Jan 2020
Verified traveller
Stayed 2 nights in Dec 2019
Response from Be on 6 Jan 2020
Thank you for being our valued customer. It has been our pleasure to serve you. We hope to see you come back again next time.
This was the most amazing and wonderful hotel! Besides being incredibly beautiful- the privilege floor is a dream come true! The staff was superbly professional, helpful, and kind! Reena- one of the personal staff on the floor- was fabulously kind and wonderful. She helped us with all questions and took care of us like family. If you go to Siem Reap- I recommend staying at the Angkor Borei on the privilege floor. This was our 2nd time in Siem Reap and there will definitely be a 3rd or possibly 4th!
Verified traveller
Stayed 10 nights in Dec 2019
Response from Be on 6 Jan 2020
Dear valued guest,
We are delighted to read that you had an amazing stay from start to finish and this is the type of experience that we strive to deliver to all of our guests on a daily basis. We are looking forward to welcoming you back to us in the near future.
Kind regards,
The Management