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Reviews of THE PRIVILEGE FLOOR by Borei Angkor

5 out of 5
THE PRIVILEGE FLOOR by Borei Angkor
National Road 6, #0369, Banteay Chas, Slorkram - Angkor Wat, Siem Reap

Reviews

9.6

Exceptional

Rating 10 - Excellent. 522 out of 649 reviews" "
Rating 8 - Good. 97 out of 649 reviews" "
Rating 6 - Okay. 16 out of 649 reviews" "
Rating 4 - Poor. 8 out of 649 reviews" "
Rating 2 - Terrible. 6 out of 649 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The name was confusing. Was it the Privilege Floor or the hotel Angkor Birei? Cab driver was confused as were we. If we are going to be assigned the Privilege floor at the Angkor Borie the reservation should first list the name of the hotel. Also it looked like all floors were the Privilege Floor so not sure what upgrade there was. Rooms were spacious and air conditioned, but lobby and all hallways were not and it was z95 degrees! Staff extremely helpful and friendly. Dresser drawer stuck and bathtub wobbled, but still a nice hotel.
Stayed 3 nights in Feb 2024
Response from KK on 1 Mar 2024
Thank you for the positive comments sharing with us here. As a token of our appreciation, please accept our sincere gratitude for giving us the opportunity to serve you and we look forward to welcoming you again in the future.Kind regards,The ManagementTHE PRIVILEGE FLOOR by Borei Angkor

10/10 Excellent

Robin, Accrington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located on the outskirts of the town. This was my second stay and the room was exactly as I wanted. I like the one way airpport transfer. Breakfast was excellent and the staff friendly and helpful
Stayed 5 nights in Dec 2023
Response from KK on 1 Mar 2024
Thank you for the positive comments sharing with us here. As a token of our appreciation, please accept our sincere gratitude for giving us the opportunity to serve you and we look forward to welcoming you again in the future.Kind regards,The ManagementTHE PRIVILEGE FLOOR by Borei Angkor

10/10 Excellent

Srinivasa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great breakfast and very tidy and clean hotel.
Stayed 5 nights in Dec 2023

10/10 Excellent

Srinivasa

Response from KK on 1 Mar 2024
Thank you for the positive comments sharing with us here. We are very appreciated it.

10/10 Excellent

Brandi, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were spectacular, especially Anisa! Our room was wonderful and overall the hotel was great! I can’t say enough about the staff! They were warm, welcoming, and so helpful! It was a pleasure staying there! Would choose it again for sure!!
Stayed 3 nights in Dec 2023

2/10 Terrible

krish

Stayed 5 nights in Dec 2023

8/10 Good

Lisa, Lake Kiowa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property displaying Cambodia culture and elegance
Stayed 3 nights in Dec 2023

10/10 Excellent

Ketan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the privilege floor is excellent
Stayed 2 nights in Dec 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Hotel is very impressive and staff are amazing. There is a restaurant and pool bar on site, and prices are similar to what you would pay in Europe. I would definitely stay there again. The only slight issue is it is outside the town, but it only takes about 5 mins by tuk tuk or about 15 mins to walk.
Response from KK on 1 Mar 2024
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementTHE PRIVILEGE FLOOR by Borei Angkor

10/10 Excellent

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I have stayed at. Can't wait to go back. Customer service is excellent. Used the spa everything and had lunch or dinner by the pool everyday too. I really suggest staying here if you are traveling to Siem Reap.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from KK on 30 Nov 2023
We are thrilled you had such an enjoyable experience with us.

8/10 Good

Tory

Travelled with partner
Liked: Cleanliness, staff & service
Hotel gardens &pool area lovely. It’s located a distance from the river and the main restaurants & bars. The internet coverage in rooms is very poor, you are paying western prices for food & drink in the hotel so I would recommend never eating or drinking in there. Breakfasts are very hectic due to the number of tour groups & the staff struggle to keep up.
Stayed 6 nights in Nov 2023
Response from SA007 on 30 Nov 2023
Thank you for taking the time to review us with your compliment here. We are delighted to hear that you enjoyed the facilities and services provided by our staff during your stay. We do hope there will be some time you would come back and give us the opportunity to serve you again upon your return visit in the future.Kind regards,The ManagementBorei Angkor Resort & Spa

8/10 Good

Bärbel

Stayed 9 nights in Nov 2023
Response from KK on 30 Nov 2023
Thank you for taking the time to review us with your compliment here. We are delighted to hear that you enjoyed the facilities and services provided by our staff during your stay.

10/10 Excellent

Abhishek

Stayed 2 nights in Nov 2023
Response from KK on 20 Nov 2023
Thank you for sharing your excellent review here.We are appreciate that.

6/10 Okay

katie

Stayed 2 nights in Oct 2023
Response from KK on 30 Nov 2023
Thank you for sharing your excellent review here.

10/10 Excellent

Kamlesh SO GOPE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant. The hotel was a little away from the hustle and bustle of Pub Street. But peaceful
Stayed 3 nights in Oct 2023
Response from SA007 on 22 Oct 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The Management THE PRIVILEGE FLOOR by Borei Angkor

10/10 Excellent

Stephen

Stayed 5 nights in Oct 2023
Response from KK on 20 Nov 2023
Thank you for the positive comments sharing with us here.

10/10 Excellent

H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from KK on 20 Nov 2023
Thank you for sharing your excellent review here.We are appreciate that.

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are exceptional and nothing is too much for them. This hotel is incredible value for money and I would stay here again and again on my return to Siem Reap
Stayed 5 nights in Sep 2023
Response from KK on 12 Sept 2023
Thank you for taking the time to review us with your compliment here. We do hope there will be some time you would come back and give us the opportunity to serve you again upon your return visit in the future.

10/10 Excellent

RICARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in, team and GM very friendly. They really did their best to understand and accomodate our needs. Thanks,
Stayed 1 night in Aug 2023
Response from KK on 12 Sept 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.

10/10 Excellent

Maxie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Selected off internet couldn’t have made a better pick. Hotel was astounding and was a 5+ star, great pool, restaurant, super friendly staff and more. Only spent one day but wished we could have stayed longer just to enjoy the hotel. May be the best hotel I have ever stayed at. Cost was rediculist low even for Cambodia.
Stayed 1 night in Aug 2023
Response from Pin on 30 Aug 2023
Thank you very much for your amazing review of your recent stay with us. We are delighted that you were well looked after by our professional team and we are sure that they will be thrilled to know of your comments.Kind regards,The ManagementTHE PRIVILEGE FLOOR by Borei Angkor

10/10 Excellent

Salvadora, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property! I wish they have entertainment in the evening or during the day.
Stayed 3 nights in Aug 2023
Response from Pin on 26 Aug 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementThe Privilege Floor by Bore Angkor

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place I stay when I am in town. Great staff, rooms, and you can't beat the price for what you are getting.
Stayed 4 nights in Jul 2023
Response from Pin on 3 Aug 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementThe Privilege Floor by Borei Angkor

10/10 Excellent

Tany

Stayed 1 night in Jul 2023
Response from Pin on 8 Jul 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementThe Privilege Floor by Borei Angkor

10/10 Excellent

Tany

Stayed 1 night in Jul 2023
Response from Pin on 8 Jul 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementThe Privilege Floor by Borei Angkor

10/10 Excellent

Dror

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and friendly staff, beautiful grounds. Gym and spa services can match any top hotel in the world.
Stayed 3 nights in Jun 2023
Response from Pin on 2 Jul 2023
Thank you very much for your amazing review of your recent stay with us. We are delighted that you were well looked after by our professional team and we are sure that they will be thrilled to know of your comments.Kind regards,The ManagementThe Privilege Floor by Borei Angkor

10/10 Excellent

jennifer

Travelled with family
The hotel was unique. The quality was exceptional. The staff were friendly and attentive and helpful. Breakfast was fantastic. The room was beautiful
Stayed 4 nights in Jun 2023
Response from Pin on 2 Jul 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementThe Privilege Floor by Borei Angkor

10/10 Excellent

Dan

Stayed 3 nights in May 2023
Response from Pin on 10 May 2023
Thank you very much for your amazing review of your recent stay with us. We are delighted that you were well looked after by our professional team and we are sure that they will be thrilled to know of your comments.Kind regards,The ManagementThe Privilege Floor by Borei Angkor

10/10 Excellent

Roland

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
The staff especially Andy were so friendly and helpful, probably now one my favourite hotels and countries. Hotels was a joy to stay at!
Stayed 4 nights in Apr 2023
Response from Pin on 24 Apr 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementThe Privilege Floor by Borei Angkor

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely property styled in the Khmer design. Great staff made our stay very comfortable. Easy access to Tuk Tuks got us to any venue we wished to visit. Really enjoyed the large pool area for our resting days. Would certainly stay here again.
Stayed 4 nights in Mar 2023
Response from Pin on 30 Mar 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementThe Privilege Floor by Borei Angkor

8/10 Good

Caroline, CROWTHORNE

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel with great reception staff. Room a bit tired and uncomfortable bed. Few niggles: charging for decent coffee at breakfast, awful old music from bar round the pool and pool area covered in lots of weeds
Stayed 4 nights in Feb 2023
Response from Pin on 20 Feb 2023
Thank you for your compliment given within this review.As we will put more effort and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you happen to come back and give us the opportunity to serve you again.Kind regards,The ManagementThe Privilege Floor by Borei Angkor

8/10 Good

TIMOTHY

Stayed 2 nights in Feb 2023
Response from Pin on 7 Feb 2023
Thank you for your compliment given within this review.As we will put more effort and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you happen to come back and give us the opportunity to serve you again.Kind regards,The ManagementThe Privilege Floor by Borei Angkor

10/10 Excellent

Andrius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Pin on 6 Feb 2023
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementThe Privilege Floor by Borei Angkor

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Ok - to start it's a nice hotel . Clean , functional , traditional . Staff are lovely . Gym really good . Rooms nice. Swanky reception but then the rest doesn't quite stand up as getting a bit tired - pool area an example . Stayed on privilege floor - still wondering what the privilege was ?? Still enjoyed stay though as siem real and Angkor great !!
Stayed 2 nights in Jan 2023
Response from Pin on 29 Jan 2023
Thank you for your compliment given within this review.As we will put more efforts and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you happen to come back and give us the opportunity to serve you again.Kind regards,The ManagementThe Privilege Floor by Borei Angkor

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great blend of classic Cambodian design and up to date hospitality services. Staff were amazing!
Response from Pin on 20 Jan 2023
We are thrilled you had such an enjoyable experience with us. It was an enormous pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The Privilege Floor by Borei Angkor

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great blend of Cambodian style and modern convenience.
Response from Pin on 20 Jan 2023
We are thrilled you had such an enjoyable experience with us. It was an enormous pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The Privilege Floor by Borei Angkor

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff who are so kind and helpful. We felt welcomed and well cared for at the resort! Wonderful spa, exercise facilities and pool.
Response from Pin on 14 Jan 2023
We are thrilled you had such an enjoyable experience with us. It was an enormous pleasure having you stay with us and we hope to have an opportunity to welcome you back in on a future occasion.Kind regards,The ManagementThe Privilege Floor by Borei Angkor

10/10 Excellent

Samith

Response from KK on 20 Nov 2023
Thank you for taking the time to review us with your compliment here.

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

SOPHY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel and super clean
Response from Pin on 21 Dec 2022
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementThe Privilege Floor by Borei Angkor

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and all the staff were absolutely top class . Never stayed in such a well managed hotel in all my years . Stayed on 4th floir and our contact was Reena and Judy . There were outstanding . Arranged trips and tuk tuks for us . Nothing was too much trouble . Would highly recommend this hotel and will go back
Stayed 4 nights in Mar 2020
Response from Be on 19 Mar 2020
Dear valued guest, Many thanks for taking the time to post your glowing review of us. We are delighted to see you had a great experience and you found everything you were looking for with us. We would like to chance to welcome you back to us in the future and thank you again for choosing to you with us. Kind regards, The Management

10/10 Excellent

Koichiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
There's a service desk at the elevator hall of this floor. Staff are there for entire day to take care of guests. I could ask them to book for my spa reservation, transportation to airport.
Stayed 3 nights in Feb 2020
Response from Be on 6 Mar 2020
Dear Koichiro, We are so thrilled to read that you had a wonderful stay. It is our aim to achieve first class customer service to all of our guests and we would love to welcome you back to us in the near future. Kind regards, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fantastic, staff was amazing, the breakfast buffet was over the top. Only complaint was construction noise at pool, even on a Sunday afternoon!
Stayed 1 night in Feb 2020
Response from Be on 27 Feb 2020
Dear valued guest, We are thrilled to read we met all your expectations from start to finish and this is our aim for every guest, every time on a daily basis. We all look forward to your next stay in the near future. Kind regards, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous decor and 5 star hospitality. The rooms are very comfortable and the bathtub is divine.
Stayed 1 night in Feb 2020
Response from Be on 27 Feb 2020
Dear valued guest, We are delighted to read your feedback following your recent stay. We pride ourselves on the top service we always try to offer to meet your expectations. We wish we will have the opportunity to welcome you again soon. Kind regards, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Be on 20 Feb 2020
Thank you for being our valued customer. It has been our pleasure to serve you. We hope to see you come back again next time.

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Be on 14 Feb 2020
Thank you for being our valued customer. It has been our pleasure to serve you. We hope to see you come back again next time.

10/10 Excellent

Keryn, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe . The Privilege Floor staff were very helpful , especially Judy who organised tours were wonderful .
Stayed 5 nights in Feb 2020
Response from Be on 8 Feb 2020
Dear Keryn, We are delighted to read that you had an amazing stay from start to finish and this is the type of experience that we strive to deliver to all of our guests on a daily basis. We are looking forward to welcoming you back to us in the near future. Kind regards, The Management

8/10 Good

Stephen

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Nice but a bit disappointing
It was ok, not the cleanest or nicest.. my bathroom si k didn’t drain during my stay. I figured the maid would have noticed and had it fixed but no ... some other missed cleaning details as well that I won’t mention. They are trying to be a deluxe resort especially with the “privalege” foot but falls short. There are better for the same price. I won’t return
Stayed 3 nights in Jan 2020
Response from Be on 22 Jan 2020
Dear Stephen, We are delighted to read that you had an amazing stay from start to finish and this is the type of experience that we strive to deliver to all of our guests on a daily basis. We are looking forward to welcoming you back to us in the near future. Kind regards, The Management

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019
Response from Be on 6 Jan 2020
Thank you for being our valued customer. It has been our pleasure to serve you. We hope to see you come back again next time.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most amazing and wonderful hotel! Besides being incredibly beautiful- the privilege floor is a dream come true! The staff was superbly professional, helpful, and kind! Reena- one of the personal staff on the floor- was fabulously kind and wonderful. She helped us with all questions and took care of us like family. If you go to Siem Reap- I recommend staying at the Angkor Borei on the privilege floor. This was our 2nd time in Siem Reap and there will definitely be a 3rd or possibly 4th!
Stayed 10 nights in Dec 2019
Response from Be on 6 Jan 2020
Dear valued guest, We are delighted to read that you had an amazing stay from start to finish and this is the type of experience that we strive to deliver to all of our guests on a daily basis. We are looking forward to welcoming you back to us in the near future. Kind regards, The Management