Ratings based on 219 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom 東京

何回苦情を言っても責任逃れの返事しかしないホテル

Posted 23-Jan-2015
Pros: ロケーションだけ。
Cons: 沢山ありすぎる。
今回11泊したが、その半分以上部屋の Wifi が使えず。レセプションの返事は決まって「お客が 多くてみながアクセスしているからです」「深夜2時、早朝5時でもつながらないではないか」と 言ったらやっと「ホテルのインターネット関連施設が今日具合が悪くなった」と。「このところ三日間もつながらない。今日不調になったなんて事実と違う」と指摘したら、最後は三日間以上壊れていると認めるも「ロビーは使える。我々は部屋のインターネットがつかえるとは言っていない」と 開き直る始末。朝食サービスの悪さも部屋のシャワー、トイレがすぐに不具合になるのも何度苦情を 出しても変わらない。この鈍感さ。恐れ入る。
3 out of 5
by A verified travellerfrom バンコク

ロケーション以外これといった優点はない。

Posted 20-Jan-2015
どこへ行くにも便利。フロントのサービス、朝食も大いに改善できる筈。当ホテルは三回目の滞在だが毎回問題あり。フロントで依頼、要望、苦情を出してもきちんと対応しない。キーカードは何回も滞在途中でつかえなくなりそのたびにフロントで苦情を出す。部屋のインターネットも毎回トラブルがあり、トイレの水が止まらなくなる等など各種問題あり。ハイシーズンの時の朝食は混雑、品数がそろわない。コーヒーカップもなくて飲めない。これだけ毎回苦情を出しても改善されないのだから マネージメントは一体どうなっているのか、といぶかる。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney, Australia

A favourite hotel providing value for money

Posted 06-Nov-2014
Pros: Nice, spacious room with pool view. Friendly staff and good amenities. I am a regular visitor and it maintains good standards over time.
Cons: Nothing.
Location: Excellent location for shops, restaurants and walk to Pub St. Easy tuk tuk drive to Angkor Wat.
Enjoyed my stay at this hotel. Lovely room with a view over the pool. Very clean and well maintained. Great breakfast each morning with a variety of dishes. Staff were helpful and welcoming. Is in a great location near shops and restaurants. Terrific value for money.
4 out of 5
Recommended
by arafrom 九州

概ね良い

Posted 01-Oct-2014 on Hotels.com
街中心部でパブストリートなどどこでも歩いて行ける。立地はとてもいい。ただシャワーの温度調節ができず、熱いお湯しかでなかった。湯量も少なめ。キーボックスは壊れていた。
5 out of 5
Recommended
for Getaway With Friends
by KIMJIHYEfrom SEOUL

편리한 위치, 친절함

Posted 15-Sep-2014 on Hotels.com
위치가 정말 좋아요. 근처에 큰 마트도 있고 한국마트도 있고, 유명한 마사지샵도 엄청 가까워요. 한식당도 가까워요. 룸컨디션은 괜찮은편이었으나 금고가 고장이나서 사용을 안했어요. 직원들 서비스는 만족합니다.
4 out of 5
Recommended
by A verified traveller

日本人に優しい

Posted 13-Sep-2014 on Hotels.com
日本語のできるスタッフさんがいて、観光含め良くしてもらいました
5 out of 5
Recommended
for Everyone
by A verified traveller

좋습니다

Posted 12-Sep-2014
시내 한복판이라 좋습니다. 큰 마트도 바로 앞에있고, 한국식품점 갔다가 북한여자분들 봣네요 방도 안락하고 좋았구요, 툭툭기사도 호텔앞에 많고 로비에 부탁해서 차량이용도 했습니다
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Adelaide

Mixed Bag, Delivered With a Smile

Posted 12-Sep-2014
Pros: Location, cheap rate, and nice ambience.
Cons: Language barriers exist to some extent.
Location: City centre just a short walk away. Everything else available by tuk-tuk.
It was the third room that I walked into that the hotel got right, but all was delivered with a smile. The first room had twin beds when I had a double bed booking. The second had broken air conditioning, something I thought would be a good idea to get right in Siem Reap. The third room was fine. So by the time I had unpacked for the third time, it had taken over one hour. Luckily, I had time available. And all this was delivered with a smile and with sincere apologies. The hotel is very comfortable. Good sized rooms, nice facilities, nice view over the pool from the balcony. Great stay overall. Hotel has a good ambience. Would definitely recommend. One suggestion is that if you made any special arrangements with the hotel prior to your stay, have them in writing. Some things tend to get a little lost in translation, and sometimes the hotel policy seems to change between staff.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

交通方便

Posted 12-Sep-2014 on Hotels.com
早餐很棒,AM6~10 提早出發還可以外帶早餐,很棒的飯店服務.對面就有MALL跟超商,買零食跟酒水都很方便! 游泳池是鹹水,很乾淨!下次去還會想住這邊!
4 out of 5
Recommended
by BKK Travelerfrom BKK

A few nights at Angkor Wat...

Posted 04-Sep-2014 on Hotels.com
Been there done that and it never ceases to fulfill all that I need out of a stay in Siem Reap... especially the egg white omelets...