Ratings based on 145 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom 日本

ホスピタリティ満点!

Posted 25-Feb-2015
Pros: 帰り空港迄の無料送迎サービスあるところ。とても助かりました。 オールドタウンへのバスや、トゥクトゥク契約も助かります^ ^
Cons: 電気の問題は仕方ないのでしょうが、ベットサイドのスタンドがつかなかったのはちょっと不自由でした。
Location: プールが広くて気持ちいいです。空港迄は車で10分足らず、オールドタウン迄も10分くらいなのでどこに行くにも便がいいです。周りに徒歩で行けるお店はないので、ホテル内で済ませるか街に出るしかないのですが、ホテル内のレストランはさほどお高く無く美味しいので、十分だと思います
2月中旬に2泊利用しました。その前は観光メインだったのでお安めのホテル。最後はゆっくりくつろぎたいなという思いでこちらを取りました。 案の定子供が疲れで発熱し、ほぼ二日間部屋に缶詰。 でも部屋も良く窓からの景色も素敵だったので、快適に過ごせました。 また最後の日は事情を話し、レイトチェックアウトをお願いしたら快く承諾してくれ、夕方迄体を休められたのでとても助かりました。ありがとうございます。 また機会がありましたから行ってみたい宿です
5 out of 5
Recommended
for Everyone
by A verified traveller

와이프가 매우 좋아한 호텔

Posted 19-Feb-2015
직원들이 매우 친절하고 훌륭한 수영장을 갖추었다 조식에 대해 호불호가 있는데 난 좋았다 전체적으로 훌륭해 와이프에게 잘골랐다고 칭찬받았다 마지막날 체크아웃후 투어를 다녀오고 공항가기전 무료로 이용한 샤워시설은 사우나까지 있다 시엠립에서 앙코르팰리스 호텔은 후회없는 선택이 될것이다
3 out of 5
by A verified travellerfrom sk

가격대비 별로

Posted 16-Feb-2015
i stayed with my family in family room 2weeks ago. the hotel was not too bad for us but when we had to take a tuktuk it takes almost 20mins always. and there is no food to eat in breakfirst rastaurant if you little bit late. 얼마전 가족들과 함께 5박7일을 앙코르 팰리스 리조트에서 묵었습니다. 공항에서는 약 10분정도 거리에 위치하며 나이트마켓과 펍 스트릿과는 약 15분정도 떨어져 있습니다 툭툭이를 타고 15분~20분정도 이동해야하기때문에 위치상으로 좀 먼 편입니다 호텔 직원들도 좀 근무태만이라는 느낌을 주었으며 모기약 하나 가져다 주는데 한시간 정도 걸리더군요 객실도 어느날은 제대로 청소해주지 않고 팁만 챙겨갔더군요. 아침조식도 먹을만한게 별로 없었습니다 전체적으로 스위트 룸을 예약하지않았다면 정말 별로 였을거 같은 호텔입니다
4 out of 5
Recommended
for Everyone
by A verified traveller

Hervorragender Service, leider etwas außerhalb

Posted 14-Feb-2015
Sauberes und gepflegtes Hotel mit hervorragendem Service und einem exzellentem Khmer Restaurant. Leider etwas außerhalb - trotzdem sehr zu empfehlen
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Kuala Lumpur, Malaysia

Good deal, but there might be reasons

Posted 05-Feb-2015
The service here was great - particularly helpful for someone visiting Cambodia for the first time. Fanfare when you arrive, coordination help for excursions, fruit brought to your room, complimentary water, good breakfast, easy checkout, etc. Unfortunately, there were drawbacks to the room. The bed was extremely firm and squeaked when I turned over. The A/C would shut off in the middle of the night. The shower somehow leaked tons of water onto the bathroom floor no matter how I configured the curtain. I could hear EVERYTHING happening in the hallway, neighboring rooms, and even in the hotel lobby. I wouldn't hate staying there again, but I will for sure look around next time.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Saginaw Michigan, USA

Great

Posted 04-Feb-2015
Pros: Great value, very nice facilities it was everything we could want.
Cons: The customs people need to be commutative and courteous. We were missing the arrival document and all they would do is send us back, no explanation.
Location: Location was very good and quite. We loved the pool. The proximate location to the palaces and night market was great.
We love the hotel and would go back or recommend to anyone. After the very difficult time though customs it was great to see the man with the sign for the hotel and the smile on his face was great. He had a car sent for us and the great time began.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom FULDA

Schönes Hotel

Posted 02-Feb-2015
....um die Tempel nahe Siem Reap zu besuchen. Toller Pool und sehr freundlicher Empfang. 5 - 10 Minuten per tuk tuk zum Old Market und Pub Street.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom TOKYO

快適でした

Posted 30-Jan-2015
4 out of 5
Recommended
for Everyone
by A verified travellerfrom ホーチミン

朝食に和食がある綺麗なホテル

Posted 28-Jan-2015
Pros: 金額以上の満足感
Cons: ホテル内に気軽なレストランを作ってほしい。
Location: アンコールワット、アンコールトムにも近い立地。日本人でも安心のレストランがトゥクトゥクですぐ行ける。シャトルバスで街中に行くと、混雑もあり30分ほどかかるのが難点。しかし、トゥクトゥクだと15分もしないで着くので、時間がない人はトゥクトゥクがお勧め。
60代の母親と一緒に泊まるので、綺麗でスタッフの対応も良いところでないと大変!と思い、有名ホテルから探したのですが、結構高くて1泊料金だともったいないな、と思っていました。こちらのホテルは私は知らなく、有名ホテルの半分のお値段で、写真も綺麗だし、街中までシャトルバスがあるということだったので、思い切って予約しました。値段が半分とのことで不安でしたが、エントランスに入るや否や、不安も吹っ飛びました。綺麗で広いし、リゾート感が出ていて素敵です。部屋もツインでお願いしていたところ、十分な広さがあり、母親と二人でも窮屈に感じることはなかったです。ホテル予約後に、ホテルに直接(メールで)空港からホテルのピックアップと帰りの送迎もお願いしたことから、フリーでお迎えが来てくれました。また、カンボジアスタッフもとても親切で、お勧めのお店を予約してくたり、レイトチェックアウトをお願いしたら交渉してくれたりと本当にありがたかったです。日本人スタッフもいるのが安心しました。ツアーで汗だくで帰ってきた後もスパのシャワーを貸してくれたりと、至れり尽くせり・・・費用対効果が良かったです。 朝食に納豆・味噌汁があり、久々の和食朝食に大満足。焼き魚や漬物があれば最高でしたが・・・ また、予約したいホテルになりました。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Derry, Ireland

Nice Resort. Highly recommended.

Posted 27-Jan-2015
Location: Outside of the downtown area, but only a short drive away from Pub Street. Near the airport on the way to town.
Staff were excellent. As a disabled traveler, on my own, everyone at the hotel were extremely helpful and attentive to all of my needs. Facilities are wonderful. Buffet breakfast, included in the rate, was very good including both Asian and Western options. The restaurant was also very good with an extensive menu.