Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
71% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Somerset

Very disappointing for a 4* hotel

Posted 25-Jul-2014
Pros: Not much
Cons: Staff attitudes
We went for a 20th wedding anniversary celebration and were very disappointed. We had no indication on booking that a jacket was required for men at dinner - and despite my husband being dressed very smartly we were turned away from dinner in a very rude manner and told to eat in the bar (which was empty of both staff and patrons). Information in the room suggested that the hotel could provide jackets but this was not the case. The bed was uncomfortable, and the bathroom not of 4* standard. The hotel seems to be aimed at older patrons - for example we couldn't have breakfast before 8am even on a weekday, and the pools were closed until 8am in the morning. The whole place seemed stuffy and unwelcoming.
4 out of 5
Recommended
for Personal Event
by flickwells from Somerset

A room with a view!

Posted 25-Jun-2014 on Hotels.com
Wow! a single room with an amazing view enhanced by blue skies and bright sunshine. The hotel is elegant and the restaurant serves excellent food. The staff are friendly but not intrusive. My only complaint was the constant dripping of the shower and a towel rail which could not be turned off. Would I stay again? ABSOLUTELY!
4 out of 5
Recommended
for Business Travellers
by Andy from Hampshire

Old fashioned and charming

Posted 28-Feb-2014 on Hotels.com
Not what i was expecting, very old fashioned (jacket and tie for dinner etc.) and i must have halved the average age of the typical guest by being there (I’m 39) but a charming and relaxing stay. In fact the only disappointment was the room which felt a little dated but i did have one of the cheaper rooms at the rear. The sea facing rooms are probably a lot better quality. Food was very good; service was excellent (always polite and smiling staff) and a lovely view from the main lounge of the sea and coastline.
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 02-Jun-2013 on Hotels.com
5 out of 5
Recommended
for Couples
by A verified traveller from Buckingham

A Lovely Place

Posted 30-May-2013 on Hotels.com
Wonderful quisine, excellent and friendly service and a lovely building. beautifully kept. A relaxed and friendly hotel with first rate service.
5 out of 5
Recommended
for Couples
by A verified traveller

Perfect place for a few days away

Posted 26-Jul-2012 on Hotels.com
Wonderful few days away and we will be going there again. The staff were excellent - not too gushing but attentive. Room was clean and visited twice per day by domestic staff. The food was excellent. Putting green and indoor and outdoor pools clean and well-maintained. This grumpy old man had absolutely nothing to complain about.
3 out of 5
by Flash from London

Nice hotel, but service was not always forthcoming

Posted 03-Jul-2012
Pros: the views
Cons: shower curtain hung on a curved rail that hardly allowed any elbow room - what's the point in washing when you've got a grimy curtain sticking to you?
Location: Sidmouth
Lovely hotel and great position on the sea front. However I felt rather ignored whenever I sat in the lounge - I was not acknowledged by the waiting staff or asked if I wanted to order any refreshments - I had only the previous week stayed at the Grand Hotel Eastbourne where the staff in the lounges are very attentive - the contrast was marked. Having said that, the reception staff were excellent and the waiter who served us our evening meal in the bar/lounge on Saturday night was also excellent.