Property grounds
Check availability

Reviews of Ramada by Wyndham Telford Ironbridge

3 out of 5
Ramada by Wyndham Telford Ironbridge
Forgegate, Telford, England

Reviews

8.4

Very good

Rating 10 - Excellent. 305 out of 707 reviews" "
Rating 8 - Good. 267 out of 707 reviews" "
Rating 6 - Okay. 80 out of 707 reviews" "
Rating 4 - Poor. 30 out of 707 reviews" "
Rating 2 - Terrible. 25 out of 707 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Manjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Matthew

Travelled with partner
Liked: Amenities
The main reason we booked was that we fancied a swim after driving and the website said pool included. However, after paying I enquired how to get to the pool only to be told it was being refurbished. I would have opted for an alternative property.
Stayed 1 night in Apr 2024
Response from Lis Frost on 16 Apr 2024
Dear MatthewPlease accept my apologies for the disappointment caused by the extended closure of the swimming pool. It is highlighted on the website under "temporary closures" but I appreciate this may not have been spotted. I hope you will consider coming to stay with us later on in the year once the pool is back open.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 Excellent

SALLY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was closed during our visit. The accessible room was excellent, although it a had a low step into the shower
Stayed 2 nights in Mar 2024
Response from Lis Frost on 16 Apr 2024
Dear SallyThank you for your feedback, I'm sorry you were disappointed that the pool was closed during your stay. Although this is listed on the website, I appreciate you may not have noticed it. I hope you will come and stay again later in the year.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hote, station l and convention centre was designed for cars making it difficult, time consuming and dangerous to negotiate on foor.
Stayed 2 nights in Mar 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy from motorway and close to shopping centre
Stayed 1 night in Mar 2024

6/10 Okay

ANT

Travelled with family and small children
Liked: Cleanliness, staff & service
I tend to use this hotel every time I visit Telford due to it's location and car park , and usually really good prices and pool . This time as usual great easy parking, staff lovely, it seemed as though they'd had a spruce up too since we last went. Unfortunately the pool wasn't in use due to ongoing works which I'm sure wasn't mentioned on booking, my lad was gutted.....then we went to the room , third floor ...my advice although room lovely and fine ..the attic type location and roof isn't good and the windows are useless as you can head every single passing car which kept me up most the night unfortunately....it again was a good price and we do love the location to town .
Stayed 1 night in Mar 2024
Response from Lis Frost on 16 Apr 2024
Dear ANTThank you for taking time to share feedback and for your ongoing loyalty to us. I do apologise that the pool was not available to you, this is listed under temporary closures on the website but I appreciate this may not be noticed when booking.I hope to welcome you back in the future.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 Good

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to shopping mall and lots of restaurants. Nice, quiet hotel. Small and practical gym just disappointed the pool was under maintenance and their website didn’t say so in advance. Other than that great.
Stayed 3 nights in Mar 2024
Response from Lis Frost on 16 Apr 2024
Dear OliviaThank you for your great feedback, I'm pleased that you enjoyed using the gym facilities. I hope to welcome you back later in the year.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good but didn't like low roof in the room bumped my head a couple of times
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely quiet night great staff
Stayed 1 night in Jan 2024

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramada
A nice hotel with friendly and accommodation staff, the room looked like it had recently been decorated and was very nice and clean, as was the bedding. The selection of drinks at the bar needs reviewing, as a beer drinker there is only Camden pale ale, while okay is not particularily a good beer, perhaps a notable brewer like Tetley or John Smiths. Like wise the lagers too!
Stayed 2 nights in Jan 2024
Response from Lis Frost on 26 Jan 2024
Dear IanThank you for your feedback which I have passed on to the management team for their information.We hope to welcome you back soon.Kind regardsLis FrostGroup Hotels Guest Relations Manager

4/10 Poor

JAR

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Friendly staff, rock hard bed and w**d smell
I have often stayed in this hotel, but this time was disappointing. It would have been more comfortable to sleep on the floor than the double bed in the room. The lower corridor where rooms 100 - 130 had a powerful smell of w**d on both days of my visit. The front desk staff were super friendly and helpful, and the large car park was free.
Stayed 2 nights in Jan 2024
Response from Richard on 20 Jan 2024
Hello, Thank for your taking the time to review your most recent stay; I am sorry to read, on this occasion, it was not up to the usual standard you are experienced with us.Please rest assured your comments will be taken on board and shared amongst our team.Kind regards, RichardRamada Telford

10/10 Excellent

PETER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lis Frost on 27 Dec 2023
Dear PeterThank you for giving us top marks, we appreciate it.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 Excellent

Jan

Stayed 1 night in Dec 2023
Response from Lis F on 27 Dec 2023
Thank you Jan for awarding us top marks, we appreciate it.Kind regardsLis FrostGroup Hotels Guest Relations Manager

6/10 Okay

Robert

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The cost was heavy, I was charged twice for breakfast later refunded after i took the time to complain (3 calls). Reception allegedly ordered me a taxi for a venue 100 yards away, never been there before. Had to remin the reception staff 3 times while I waited 20 minutes. Requested an invoice to my email and required to remind before received.
Stayed 1 night in Dec 2023
Response from Richard on 20 Jan 2024
Thank you for taking the time to review your recent stay with us.Kind regards, RichardRamada Telford

2/10 Terrible

Emmanuel

Stayed 1 night in Nov 2023
Response from Lis Frost on 27 Dec 2023
Dear EmmanuelThank you for taking time to score your recent stay. It looks like you didn't enjoy it, but I don't know why; if there is anything I can assist with, please let me know.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Throughout booking process and stay all questions answered politely and promptly, and accurate based on our experience. The property and room was clean and a great location for the purpose of our visit.
Stayed 1 night in Nov 2023
Response from Lis Frost on 21 Nov 2023
Dear AnthonyThank you for taking time to leave such lovely, helpful feedback after your recent stay. We hope to see you again soon.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 Good

Steven, Isle of Anglesey

Nice quiet stay with friendly staff. Only down side, water pressure was very low so pressure in the shower was feeble.
Stayed 2 nights in Nov 2023
Response from Lis Frost on 21 Nov 2023
Dear StevenThank you for taking time to leave feedback. I'm sorry you had issues with water pressure, never hesitate to let the team know at the time so they can assist you. I hope it won't put you off from staying with us again.Kind regardsLis FrostGroup Hotels Guest Relations Manager

4/10 Poor

Ian

Stayed 2 nights in Nov 2023
Response from Lis Frost on 24 Nov 2023
Dear IanThank you for scoring your recent stay with us, though it looks like you were disappointed. If there is anything I can assist with, do please get in touch.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 Good

Ryan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Reception on 12 Nov 2023
Thankyou for your review, We are glad you enjoyed your stay!

10/10 Excellent

Martin

Stayed 1 night in Oct 2023
Response from Reception on 12 Nov 2023
Thankyou for your review, We are glad you enjoyed your stay!

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean room. Not massive but absolutely fine. Bathroom was great with a shower and no bath which is my preferred option.
Stayed 2 nights in Oct 2023
Response from Reception on 12 Nov 2023
Thankyou for your review, We are glad you enjoyed your stay!

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Friendly and helpful staff, clean room, spacious and close to plenty of shopping and food options. Good gym. My only complaint as the heating was on all the time and I didn't know how to turn it down/off
Stayed 1 night in Oct 2023
Response from Lis Frost on 21 Nov 2023
Dear RoryThank you for telling us about your recent stay. I'm sorry you found the room hot. The team on the front desk would have been able to assist you at the time. Its a tricky at this time of year with the outside temperature being so variable from one day to the next.Kind regardsLis FrostGroup Hotels Guest Relations Manager

6/10 Okay

p

Liked: Cleanliness, property conditions & facilities, room comfort
Average
It was very average but more expensive than similar standard chain hotels.
Stayed 1 night in Sep 2023
Response from Lis Frost on 21 Nov 2023
Dear pThank you for your feedback. Rates do fluctuate according to occupancy levels and when you stayed the hotel was busy. Do check up on rates from time to time so you can make sure you get the best available.Kind regardsLis FrostGroup Hotels Guest Relations Manager

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad place to stay
Ok stay but no food available for a late arrival was a bit disappointing
Stayed 1 night in Oct 2023
Response from Lis Frost on 4 Oct 2023
Dear AndrewThank you for your feedback. I'm so sorry that you were not able to order food on a late arrival. Our restaurant takes last orders at 9.00pm.I do hope this won't put you off from staying with us on a future occasion.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 Excellent

Renjith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lis Frost on 4 Oct 2023
Thank you Renjith for awarding us top marks.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Comfortable Hotel
Very clean. Reception helpful and friendly.
Stayed 1 night in Sep 2023
Response from Lis Frost on 2 Oct 2023
Thank you for your feedback and for awarding us top marks.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 Excellent

David

Stayed 2 nights in Aug 2023
Response from Reception Team on 1 Sept 2023
Thankyou for your review, We are glad you enjoyed your stay.

10/10 Excellent

Stacey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly placed
Perfect hotel just next to the centre of town.
Stayed 2 nights in Aug 2023
Response from Reception Team on 24 Aug 2023
Thank you for your review, We are glad you enjoyed your stay.

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2023
Response from Reception team on 8 Aug 2023
Thankyou for staying with us, we are glad you enjoyed your stay!!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on
Convenient for international centre and friendly staff
Stayed 1 night in Aug 2023
Response from Reception Team on 7 Aug 2023
Thankyou for your review, We are glad you enjoyed your stay.

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 5 nights in Jul 2023
Response from Reception Team on 7 Aug 2023
Thankyou for your review, We are glad you enjoyed your stay.

6/10 Okay

katie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Possibly the worst shower water pressure I have ever experienced!
Stayed 1 night in Jul 2023
Response from Lis Frost on 28 Jul 2023
Dear KatieThank you for your feedback, I do apologise that you had some issues with shower water pressure. Did you let us know at the time so that we could assist you? We would have happily resolved this for you.I hope it won't put you off from staying again.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff. Lovely swimming pool, great breakfast although toaster was ineffective- put bread through 3 times for warm bread! Evening meal reasonable. Just disappointed that I thought we had booked B&B, we still had to pay extra for the breakfast. Great setting with peaceful atmosphere, would recommend.
Stayed 1 night in Jul 2023
Response from Lis Frost on 28 Jul 2023
Dear WendyThank you very much for your feedback, I'm glad that overall you enjoyed your stay. I checked your reservation and it was definitely "room only" - in future you may wish to know that unless the word breakfast is mentioned, then it isn't included. We do appreciate your recommendations and hope to welcome you back one day.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
had every thing we needed
Stayed 2 nights in Jul 2023
Response from Reception Team on 21 Jul 2023
Thankyou for your feedback. We are glad you enjoyed your stay!

6/10 Okay

John

Stayed 3 nights in Jul 2023
Response from Lis Frost on 28 Jul 2023
Thank you John for scoring us 6 out of 10. We appreciate it but hope that on your next stay we can achieve a higher score!Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bath plug leaked so we couldn't use it, the shower had low pressure so not a great flow
Stayed 1 night in Jul 2023
Response from Lis Frost on 28 Jul 2023
Dear MarkThank you for scoring us 4 out of 5. We appreciate it. I'm sorry you had difficulty with the bath plug and shower pressure, and trust that you reported it at the time so that the team had an opportunity to fix it.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 Excellent

ANTHONY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Reception Team on 14 Jul 2023
Thankyou for staying with us, we appreciate your feed back!

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2023
Response from Reception Team on 14 Jul 2023
Thankyou for staying with us, we appreciate your feed back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The team couldn't have been friendlier, and helped me register for their free rewards scheme to get a late check out. The room wasn't huge, but had everything you needed including a big Velux window you could vent at night. The water pressure was good, and Wi-Fi worked well. Breakfast was easy in the morning, and a good selection of vegetarian options.
Stayed 1 night in Jun 2023
Response from . on 11 Jun 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Steven

Stayed 1 night in Jun 2023
Response from Reception Team on 14 Jul 2023
Thankyou for staying with us, we appreciate your feed back!

10/10 Excellent

Verity Jayne

Stayed 1 night in Jun 2023
Response from Reception Team on 14 Jul 2023
Thankyou for staying with us, we appreciate your feed back!

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel if a bit corporate
Lovely room. Uninspiring decor, but nice and clean. A large room, but couldn’t open the windows. It was very warm during the night. Couldn’t get the aircon lower than 18 or open the windows so didn’t have a great nights sleep- but that is probably personal preference. The staff in the breakfast room and kitchen were fantastic. It is a pity that breakfast stops being served at 10am - which seems a bit early on a weekend - but there wasn’t anyone having breakfast at 9.30 when we were there so perhaps they are right.
Stayed 1 night in May 2023
Response from Lis Frost on 2 Jun 2023
Dear NiallMany thanks for your constructive feedback, I'm glad that overall you had a lovely stay and we appreciate the comments about our team who work hard to ensure guests have a great experience.I do hope you'll choose to stay with us again in the future.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very helpful staff and a comfortable stay. Didn’t hear a peep from any other guests and slept well. Room was a good temperature however the shower was a bit damaged. The metal casing around the shower cord had broken and exposed the under tubing. Also the shower only seems to work when pointed directly downwards which isn’t ideal for hair washing. This was the only complaint I had though.
Stayed 2 nights in May 2023
Response from Lis Frost on 2 Jun 2023
Dear KimberleyThank you for telling us about your stay and I'm so glad it was a comfortable one. We do appreciate you drawing to our attention the shower head issue which has since been fixed. I apologise for the inconvenience this caused.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always use this hotel when I visit and never had any problems. Perfect location
Stayed 1 night in May 2023
Response from Lis Frost on 2 Jun 2023
Dear MichaelThank you for awarding us a perfect 10, we appreciate it!Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remarkable Ramada
Great place to stay for the business traveller. Plenty of facilities too. Rooms are comfortable and wifi great. Food is good and plenty of choice. Fast service and staff friendly and helpful.
Stayed 1 night in Apr 2023
Response from Lis Frost on 29 Apr 2023
Dear JohnThank you so much for awarding us 10 out of 10, we really appreciate it and hope to see you again soon.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 Good

Ian

Stayed 1 night in Apr 2023

6/10 Okay

Julie

Stayed 2 nights in Apr 2023

6/10 Okay

Alex

Business traveller
Stayed 1 night in Apr 2023

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ten out of ten
Ten out of ten
Stayed 1 night in Apr 2023
Response from Lis Frost on 29 Apr 2023
Thank you Robert for awarding us full marks! We really appreciate it.Kind regardsLis FrostGroup Hotels Guest Relations Manager