Superior Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews of Hawkstone Park Hotel

3 out of 5
Hawkstone Park Hotel
Weston Under Redcastle, Shrewsbury, England

Reviews

7.8

Good

Rating 10 - Excellent. 100 out of 294 reviews" "
Rating 8 - Good. 102 out of 294 reviews" "
Rating 6 - Okay. 56 out of 294 reviews" "
Rating 4 - Poor. 26 out of 294 reviews" "
Rating 2 - Terrible. 10 out of 294 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Elaine

Travelled with partner
Lovely hotel,friendly & clean but the windows & exterior walls need a lot of work,we had a broken window with tape on a hole & cracks..
Stayed 2 nights in Mar 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff were wonderful, so friendly and helpful, couldn’t do enough for us. We would definitely recommend this hotel.
Stayed 1 night in Mar 2024

6/10 Okay

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Dog's barking non stop from 7am absolutely ruined our stay
Stayed 1 night in Feb 2024

6/10 Okay

Lisa

Stayed 2 nights in Jan 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Darren

Stayed 1 night in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Two night stay.
Nice hotel, good value for money for our two night stay, decent evening meal not too expensive & a great breakfast but very expensive at the bar. The hotel could definitely do with a lick of paint to the rooms & it’s exterior as it looks a bit downtrodden on first appearance but overall nice stay with lots of lovely friendly staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mr Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Couldn't have been more helpful
Stayed overnight on our way back from a holiday abroad. The hotel was beautifully kept and the staff worked hard to make it a thoroughly enjoyable experience.
Stayed 1 night in Nov 2023

6/10 Okay

tara

Stayed 1 night in Nov 2023

8/10 Good

Stanley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights for a wedding at Hawkstone Hall
Staff we encountered were excellent. Nice breakfast and comfortable room. The bedroom had single glazed windows, so lots of internal condensation in the morning. The bed was very large and comfortable, the room was warm during our November stay.
Drinks in the bar area.
Stayed 2 nights in Nov 2023

8/10 Good

J

Stayed 1 night in Nov 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

jean

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Accessibility by car wasn’t easy.
Stayed 2 nights in Oct 2023

10/10 Excellent

jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Gemma

Liked: Staff & service, property conditions & facilities
Good enough place to stay to visit the follies, play some golf and get around easily. They could do with some shampoo and body lotion for female clients. Dinner is good, and some of their staff was excellent!
Stayed 2 nights in Oct 2023

10/10 Excellent

Rod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room
We booked a family room last minute - the place was great. Bunk beds for the kids and big king size bed for us. Service has friendly and really helpful- got half price tickets to the Follies too.
Stayed 1 night in Oct 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Robert

Stayed 1 night in Oct 2023

10/10 Excellent

Simon

Stayed 1 night in Oct 2023

8/10 Good

Matthew, Nottinghamshire

Stayed 1 night in Oct 2023

8/10 Good

Mark

Stayed 1 night in Oct 2023

8/10 Good

MARTIN

Liked: Cleanliness, property conditions & facilities
Yes was just the ticket for one night
Stayed 1 night in Oct 2023

8/10 Good

Carl

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

LORRAINE

Liked: Staff & service
Spacious Room
Lovely spacious room. Sadly the zip on the joining beds was broken so the mattress kept coming apart. Pillows very hard too. Oh, also no phone in my room to call reception or room service. Bathroom bin hadn’t been emptied from previous guest… not a huge deal.
Stayed 2 nights in Sep 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Vance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Tracey

Liked: Staff & service, room comfort
Lovely location, great breakfast but rooms were a little bit worn particularly the bathroom
Stayed 1 night in Aug 2023

10/10 Excellent

Alise

Stayed 1 night in Aug 2023

10/10 Excellent

Judith

Stayed 1 night in Aug 2023

10/10 Excellent

John

Stayed 1 night in Jul 2023

6/10 Okay

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
After filling in quetions online, had to do it again at check in, room was a long way up stairs, then down stairs & up again, requested bed to be split for second night, was told that house keeping would do it in the morning, itwas not done, on arriving in room second night, no milks had been restocked & there was no sweetners for Coffee, I was not prepared to walk all the way to reception to ask for milks or Sweetners.
Stayed 2 nights in Jul 2023

10/10 Excellent

John

Stayed 1 night in Jul 2023

8/10 Good

Balbir

Stayed 1 night in Jul 2023

4/10 Poor

Elizabeth

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Soulless, in fantastic setting full of history and outstanding beauty, not reflected in a very bog standard corporate style hotel. Obviously catering for golfers who dont care about the lack of information about the facilities. Under trained bar staff who didnt know what sherry was and served it a brandy glass! Disabled bathroom had stupidly low wc with no assistance equipment.
Stayed 1 night in Jun 2023

10/10 Excellent

John

Stayed 1 night in Jun 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness
My Stay at Hawkestone Park
Overall trip was good for an all male golfing trip. We were surprised that the hotel did not have facilities for watching BT sport and must have lost a lot in bar takings. The lady on reception when we checked in could not find our reservation for a while and had to look in different places and didn’t seem to know we had checked in online. The rooms are very basic and small and not very sound proof and the water pressure is not great on the shower. The room service was very good and the selection of beer is better that last year. The breakfast is really good as was the dinner. The sandwiches in the clubhouse are very mixed the ham and cheese was very poor value being basically 2 bits of bread a cheese slice and piece of ham for about £8. In contrast the breakfast sandwiches and fish finger sandwiches looked to be much better value. The main point of the trip was the golf and the quality of the courses is amazing - well done to the Green keeping staff for that
Stayed 1 night in Jun 2023

6/10 Okay

John

Business traveller
Can't put drinks on room
Can't put any drinks or food on the room so end up with multiple receipts. Glass of Red Wine is £9.95 !!
Stayed 2 nights in May 2023

10/10 Excellent

John

Stayed 1 night in May 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Hotel was Very good, staff great and the breakfast was spot on , very clean and shower pressure excellent The only challenge was my room had a large slope in it from side to side which was very strange!
Stayed 1 night in May 2023

8/10 Good

Paul

Stayed 1 night in Apr 2023

10/10 Excellent

Mena

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great food, lovely staff, peaceful setting. Really enjoyed stay. Hotel within golfing grounds. If there is a footpath around grounds for walkers, that might be good for another time. Also would love to see the nearby follies, but it tends to be open on weekends.
Stayed 1 night in Apr 2023

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great service, will look to book a weekends golf.
Stayed 2 nights in Mar 2023

8/10 Good

Mhairi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcomed by all staff. Excellent sized rooms and nice and clean and indeed comfortable. A little attention to touching up decor and stains on carpet are required. Disappointed in breakfast expensive for what was on offer with very little fruit etc. No one offered any alternative options . Think you let yourself down with this . Left comment at reception; a shuttle service should be in offer to allow wedding guests to return safely in a timely manner . If not THIS SHOULD BE MADE VERY CLEAR WHEN BOOKING
Stayed 2 nights in Apr 2023

6/10 Okay

John

Stayed 1 night in Mar 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable rooms with spacious lounge and dining areas served by friendly, courteous staff.
Stayed 1 night in Mar 2023

6/10 Okay

Jude

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Check in was ok however when we got to the room there was an infestation of fly’s. We had to change rooms. Breakfast was good. We booked the room via Hotels.com I chose the pay at the hotel at a price of £125.00 for the night. I day before my arrival I was charged £149.00!! After several conversations and lots of lengthy online chats over 6 days they have agreed to give me the difference back however this is yet to be refunded!! Won’t be staying here again and won’t be using hotels.com again
Stayed 1 night in Feb 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023