I stayed for nine nights and enjoyed it throughout. The staff was very helpful and pleasant. The hotel was quiet though it was in the center of the city. My room was cleaned each day, with fresh towels, etc. The dining room was always clean, the staff helpful, and the food was excellent. There is a buffet for lunch and dinner with several very good dishes to go along with rice or breads.
Very peaceful stay, quiet room, sound proof windows, peaceful view. Zen-like. Staff were a little in the way and noisy in the lobby, and quite hurried (for example, the room service phone staff). Other than that, all was perfect.
The Residency Tower is centrally located in Trivandrum. We arranged an airport pick-up through them, which did seem a bit expensive but on the other hand, our very professional and courteous driver was there to meet us, and the pick-up went very smoothly. The hotel also arranged a driver to take us to the Padmanabhapuram Palace the next day and to take us on to our next destination the day after. I believe the rates were reasonable. The driver was also friendly, and the car was very clean. As for the hotel, it too was very clean--both the public areas and our room. We had a "double room king bed" and it was huge--almost like a suite. There was a whole sitting area in addition to the bedroom area. The bed itself was very firm (which we like) and everything about the room was spotless. We ate meals at both hotel restaurants, and the food was uniformly good. (Neighborhood restaurants, by comparison, seemed a bit sketchy, though we did have lunch at one of them and it was decent and quite inexpensive.) But the very best thing about the Residency Tower was the staff. They were as warm and friendly and helpful as can be imagined. We'd stay there again in a heartbeat.
Pocket Guide: Thiruvananthapuram District Shri Padmanabhaswamy Temple Hotels
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