Ratings based on 305 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Brecon

A great hotel to explore Northumbria from.

Posted 05-May-2015
Pros: Restaurant was good quality and fairly priced.
The hotel was busy with wedding and hen parties on a bank holiday weekend but you wouldn't have known it as the hotel kept rooms occupied by partying guests nicely separate - very well done.
3 out of 5
Recommended
for Families
by A verified traveller

Tagungshotel mit Schwimmbad

Posted 29-Apr-2015
Das Hotel ist insgesamt nicht schlecht, aber es gab Abzüge für die Qualität des Schlafsofas, als zusätzliches Bett eine Zumutung, und des Frühstücks, laut und schmuddelig.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice clean hotel.

Posted 28-Apr-2015
Pros: Modern facilities.
Cons: Receptionist could be more 'happy'.
Location: Not much around, but the hotel had a restaurant.
The hotel was clean and modern, which I like and room service was available. Free wifi was good and the bathroom was mold free.
2 out of 5
by A verified travellerfrom Paradise Valley, AZ

The picture of the hotel is much better than hotel

Posted 07-Apr-2015
Pros: Check in person was great!
Cons: See above
Location: No, it was not a good location for me. It was in the midst of a business park. I had gone there to visit my son, who is in a university near the city
The Check in staff, Ann Lee, was exceptional, over the top, 10+. The beds were smaller ghan, twin size. I would not fall sleep afraid that I might fall. One day, even though I told the cleaning lady that I was leaving and she can clean up the room, it was never cleaned.
3 out of 5
by A verified travellerfrom East Sussex

Saved by the pool.

Posted 24-Mar-2015
Pros: The pool.
Cons: The breakfast, supplies in the room.
Location: The hotel is in an industrial estate and there is nothing within walking distance but is quite central to several places if you have a car.
The room cost £149 and bearing in mind you can stay in the Malmaison, which is far superior for £90 I felt this was overpriced. Nice room, if tight for space - zipped 6ft bed. Very basic bathroom. Could believe that for this price they don't even provide hair conditioner. Breakfast was dismal in the extreme with the cheapest value orange juice and budget instant coffee. Hash browns were simply tiny, solid bricks. Continental breakfast had no cheeses or meats and whole thing screamed cheap as possible and the breakfast room is a warren. The pool is wonderful but if that's not important to you stay in a Travelodge for half the price. Pretty underwhelmed by the whole experience.
5 out of 5
Recommended
for Everyone
by A verified traveller

Enjoyable Stay

Posted 16-Mar-2015
Clean room, friendly efficient staff. Food plentiful. Only criticism is the bedroom was very very warm
5 out of 5
Recommended
for Business Travellers
by Chrisfrom Blackpool

great gym

Posted 20-Feb-2015 on Hotels.com
Top draw gym, and spa facilities
4 out of 5
Recommended
for Couples
by A verified traveller

Nice hotel avoid the restaurant

Posted 18-Feb-2015 on Hotels.com
Nice hotel could do with a little refurbishment soon some areas are well used, terrible restaurant (Italians) food was ok but service was a shambles almost everyone in there was complaining
5 out of 5
Recommended
for Families
by A verified travellerfrom west yorkshire

Good place to stay with children.

Posted 17-Feb-2015
Pros: It was clean and spacious, easy to find. Breakfast was lovely and lots of choice. The pool was brilliant and Starbucks was on site so that was fab too
Location: Newcastle 15 min drive away. Went to Holy Island from there at only and hour. Not far from the sea either. Good central spot but would need a car
Easy to find and far enough out of Newcastle to avoid Stag parties. Arrived at about 6.30 and recieved a warm reception. I had only booked the night before for 2 adults and 2 children aged 7 and 9 and they only had 2 rooms left so my hopes were average, as generally it is the worst rooms left at this point. However if that was the case then the others must be amazing!! The rooms are really spacious even with 2 double beds in. The main bed was huge which was good as 3 of us ended up in there but still had plenty of room. This was due to the sofa bed not being that comfy. My husband found that if he had it to himself it was easier to get comfy so me and the kids settled easily in the massive bed. The restraunt was fully booked so we had room service. The kids found that very exciting and the menu was the same as downstairs so there was loads of choice. Only £3.50 room charge so that was fine. In the morning it has a lovely big pool. Really clean and staff very friendly. This was the icing on the cake for my kids. Reccomend going down to breakfast before 9 though as it did get really busy and people queuing to get in. Loads of choice for breakfast too.
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 11-Feb-2015 on Hotels.com