Ratings based on 1,461 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Mar-2015
Cons: The lobby area needs some improvement. Otherwise the hotel is very nice and close to the interesting lop arts of Shinjuku.
Hotel staff was nice and very helpful on all matters. Check in was pleasant and fast. The hotel was well placed to a nice area for walking with numerous restaurants nea by and not too far from the train station which allows easy access to the rest of Tokyo. One drawback though of staying in Shinjuku if you then need to take a Shinkansen (bullet train) to other parts of Japan is the need to take a taxi ride across town to Tokyo station. In general, this is the place to stay in Shinjuku.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom SG

Getaway in Tokyo

Posted 28-Mar-2015
Pros: Location.
Cons: Nothing significant comes to mind.
Location: Located in Shinjuku so very near Takshimaya, Shinjuku Station and excellent shopping!
Had a great time in Tokyo (as always) and my time in Tokyo was made even better by my stay in this Hotel. Comfortable, accessible and close enough to shopping, restaurants and the train.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom melbourne

Right in heart of shinjuku close to everywhere

Posted 25-Mar-2015
Pros: The room is big and comfortable, however not very new. Unlike other hotels no drinking water was supplied. However still convenient and friendly.
Cons: Cleaning could be improved. Water leaking near to bath although we did not complain to change the room. Also last day the shower screen was missing!
Location: Very well located reasonably priced hotel. Accessible to everywhere by public transport although can be confusing. We love the location.
The hotel is easily accessible from JR train from airport and is in the heart of shinjuku stations so it is very convenient. We tookJR subway or trains everywhere and the public transport is absolutely amazing. The shopping malls such as takashimaya, odakyu, keio plaza are all within walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice room and the location is superb.

Posted 24-Mar-2015
Very nice view i stay at 29th floor south tower, food is good but if hotel can offer more restaurant it will be superb
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Hong Kong

東京京王廣場酒店

Posted 24-Mar-2015
房間大,有浴缸,可以打開兩個大旅行箱後仍有足夠空間,靜中帶旺,面向東京都廳,距離食店约5mins 路程,近大江户線…………會再考慮入住該酒店!員工友善有禮,很樂意協助解決問題
5 out of 5
Recommended
for Everyone
by A verified travellerfrom P

Accessible to everything i.e. Train station

Posted 22-Mar-2015
Everyone of the staff were helpful, courteous and friendly.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Francisco, CA

Excellent location. Large room. Recommend

Posted 20-Mar-2015
We were planned to stay three extra days in Shinjuku, Tokyo after our original Japan tour package. The hotel is closed to train station. Excellent service, largest room of all the hotels that we were offering in our original guided tour. Best of all, most of the staffs speak very good English. Strong recommend!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Canada

Great location.

Posted 19-Mar-2015
Pros: Good size room and full size beds for tall North Americans!
Location: temples, parks, Sky tree
Clean, zen room close to amenities, transportation
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Great place to stay

Posted 11-Mar-2015
Pros: Spacious room
Cons: Advise guests to exit at the west gate of station if coming by train.
Hotel is excellent. Booked a superior room Luxe lounge was a real bonus after a long day sight seeing. Room large and comfortable all amenities provided. Couldn't fault the service can't comment on restaurants as didn't eat at the hotel. Easy to get around on the local transport system.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Hotel, conveniently located

Posted 09-Mar-2015
Excellent Hotel, conveniently located. Will definitely stay there again !