I can't believe you can get a hotel this good for the price we paid. The location is a little out of the way but the room is so good you wouldn't want to leave anyway (massage chair and a spa, what more could you want).
I used to live in the neighborhood of the hotel and I have traveled to Japan many times and stayed at many comparable hotels. This is one of the best for the money. Staff are professional and pleasant, the room was clean and had all of the important amenities. It is a five minute walk from the train. Easy to get to the airport and to downtown Osaka. Safe, quiet, convenient, and reasonably priced.
Hotel room is small, and the bathroom is even smaller, it's like you standing in a half-size bathtub for a shower, and that's it, no extra space. hotel front desk and walkway is full of smell of cigarette, we stayed on the 3rd floor, which is non smoking area, but still can smell the odor sometimes. the hotel is so small, the lobby (if that means the area when you steeping in the hotel and waiting for the front desk) is tiny, so they don't keep luggage for anyone, don't be there too early before check in time, there is no place for you to rest, and same for after check out. you can hear the train passing by outside of the window, but on the other hand, good thing is that it's very close to the train station.
I was travelling with a friend and booked a private room with TV, which got us two bunk beds and a cupboard to ourselves. When we arrived, there was no TV in the room, but the staff member who was on that day was very helpful. and set it up for us.
The room was quite spacious and the cupboards were huge (enough for 4 people), though the wardrobe was full up with bits and pieces - no fewer than 4 doors and a spare bunk bed ladder were being housed in there - which made it difficult to use.
Even though it was shared bathrooms, there are two of them for a pretty small hostel, and both are quite spacious, private bathrooms. The one on the lower floor was showing its age a bit more than the other, but there was absolutely nothing I could find wrong with either. The laundry facilities were decent too, although they don't have a dryer, just a spin dry in the washing machine. Rather than hang our laundry outside (it had been raining, and this is in winter), we hung them over the spare top bunks under the heater and nearly everything dried overnight.
In terms of the location, the hotel is close to the subway and Hankyu lines and not too far from Shin-Osaka station (for the Shinkansen and other JR lines). Around the local station there are a lot of restaurants and bars, and the likes of Namba and Umeda are both short train rides on the same subway line.
"Staff spoke english, very helpful, very very clean and well organised, we were all very impressed"
We went in with low expectations and found out that this is a VERY nice hotel, they provide everything you need in the bathroom, house coats, slippers etc. we are very happy that we booked our stay at this hotel, we were a group of 4 adults (2couples).
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